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May 6, 2021

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Today's Top Stories

SITA Partners with AOKpass

SITA is to integrate the AOKpass digital health verification solution into its IT systems and products. The two companies have already worked together to execute a 30-day pilot program on flights to and from airports in Paris, Los Angeles and San Francisco. “Interoperating with industry leaders such as SITA is vital to any truly global effort to overcome the unprecedented barriers COVID-19 has imposed on cross-border mobility”, said Darren Toh, CEO, AOKpass. The pair will also collaborate on a joint deployment to support the Hong Kong–Singapore travel bubble, which is scheduled to reopen later this month.

Business Wire | Related Air France to trial AOKpass on routes to LA and San Francisco – Business Traveller

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Emirates to Retrofit Three A380s with Premium Economy

Leasing firm Amedeo Air Four has revealed that Emirates will install premium economy cabins onboard three of the six Airbus A380 aircraft it leases from the company. The carrier originally planned to introduce premium economy-class on its brand new A380s only – the first was delivered in January and five more will be delivered throughout 2021 and 2022 – but following an overwhelmingly positive response from passengers, president Tim Clarke confirmed Emirates would roll out the cabin on older A380s too.

Executive Traveller | Related The Story Of Emirates’ Stunning Premium Economy Cabin – Simple Flying

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Flying More Direct Routes is Key to Airline Sustainability

In the latest edition of In the Hot Seat, Tim Wakeford, CEO at breathing technology startup Caeli Nova, explains how Cordillera, its reinvention of the emergency passenger oxygen system, could save the airline industry $360 million each year. In the event of decompression, traditional systems only protect passengers for 22 minutes, whereas Cordillera can provide passengers with supplemental oxygen for over 100 minutes, enabling the safe navigation of high-terrain airways. “Opening up more direct routes over high-terrain regions allows airlines to operate shorter flights, resulting in reduced fuel consumption,” Wakeford said.

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Airport Dimensions Details Three New US Lounges

Airport Dimensions is to open new lounges at US airports including Cleveland Hopkins, Charlotte Douglas and San Francisco airports. Designed by architecture firm Corgan, the Charlotte Douglas airport lounge takes inspiration from Charlotte’s “gold rush” banking history and the mountainous terrain across North Carolina. The firm is also designing the San Francisco lounge, which Airport Dimensions said will “blend the warmth of the great Redwood Forest and the relaxed spirit of San Francisco.” The company plans to announce more new lounge locations soon.

Moodie Davitt Report | Related Green shoots of recovery reported in US airport lounge market – Aircraft Interiors International

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Alaska Air to Eliminate Plastic Water Bottles in First Class

Following a pilot program with Horizon Air, Alaska Airlines is replacing single-use plastic water bottles with Boxed Water’s 92% plant-based cartons in first class. The move will decrease Alaska’s plastic bottle count by 7.2 million per year. The creation of Boxed Water, which is purified and pH-neutral, has a 36% lower carbon footprint and uses 43% less fossil fuels than its plastic counterparts. Alaska will also resume recycling cans, bottles and water bottles from May 19, a service that was suspended due to COVID-19.

TravelPulse | Related Alaska Airlines announces path to net zero carbon by 2040 – Intelligent Aerospace

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Honeywell’s ThermoRebellion Solution Installed at BOS

Dnata USA has deployed Honeywell’s ThermoRebellion temperature monitoring solution, which uses a high-resolution, thermal imaging camera to automatically detect users’ skin temperature within seconds, at Boston Logan International Airport (BOS). Passengers will pass through the system before check-in, and will undergo secondary screening if an elevated temperature is detected and displayed on the accompanying monitors. The deployment follows the Dnata’s installation of the solution at John F. Kennedy International Airport in late 2020.

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IATA Partners with Riskified to Reduce Fraud for IFG Members

IATA has entered a strategic partnership with fraud solution provider Riskified, which will see IATA offer Riskified's Chargeback Guarantee product to member airlines that use the IATA Financial Gateway (IFG). The solution analyzes ticket transactions by comparing them to billions of prior online transactions and provides airlines with a decision to approve or decline each order. Airlines can activate Riskified's solution throughout all of their distribution channels.

PR Newswire | Related Chargebacks ‘both a problem and an opportunity’ – Travel Weekly

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> PHOTO OF THE DAY

Both airlines and passengers benefit from nose to tail connectivity.

This week, we're looking back at some of @ricardo_polo_vector's illustrations for #APEXExperienceMag!

> Tweet of the Day

Introducing Wheelchair Charging Stations at MIA

Miami Int'l Airport @iflymia

Association News

Job Posting: West Entertainment is Looking for an Account Manager

West Entertainment is looking for a positive and passionate Account Manager for the world of in-flight entertainment. You will assist in servicing one of the world’s leading airlines with their entertainment needs and ensuring their long-term success. The role is to support the Account Director to create a unique in-flight experience that is engaging and true to the airline’s brand. Fluent Japanese language is preferred, but not essential. The position’s location is flexible – though service hours are JST (Japan Standard Time). To find out more, please email hello@westent.com.

> Quote of the Day

"We estimate that Cordillera has the potential to save the airline industry $360 million annually."

Tim Wakeford, Caeli Nova
Read the article

Until tomorrow

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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