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May 7, 2021



Today's Top Stories


ACCC Comes Out Against Qantas, JAL Joint Business Plans

The Australian Competition & Consumer Commission (ACCC) is against a joint business between Japan Airlines (JAL) and Qantas, which would allow the two carriers to coordinate flights between Australia and Japan for three years. “The airline and tourism sectors have been severely impacted by the COVID-19 pandemic. Protecting competition in the airline industry is critical to ensuring recovery in the tourism sector, once international travel restrictions ease,” said ACCC chair, Rob Sims. Pre-COVID-19, Qantas and JAL were the only two airlines offering direct flights between Melbourne and Tokyo.

ACCC | Related Qantas and Japan Airlines plan joint business venture – Business Traveller



Qatar Airways Reveals Boeing 787-9 Business-Class Seat?

Qatar Airways is reportedly planning to install Adient Aerospace’s Ascent business-class seat onboard its Boeing 787-9s as an alternative to its QSuite product, which is too wide to be retrofitted on the aircraft type. According to the rendering of Qatar’s version of the reverse herringbone seat, it will feature a fully retractable centre divider as well as the standard fully closing door. The introduction of Ascent, which was certified for use in January, marks a move away from Collins Aerospace’s Super Diamond seat, which Qatar uses on its 787-8s, A380s and older Airbus A350s. 

Head for Points | Related Adient Aerospace completes certification of Ascent suite – Aircraft Interiors International



KLM Awarded Diamond-Level Health Safety Certification

KLM has become the second European airline after Virgin Atlantic to receive a Diamond-level certification following its participation in the APEX Health Safety powered by SimpliFlying audit. “We have analyzed our entire customer journey this year and set the highest possible standard to ensure optimal health and hygiene for our customers, before, during and after their journey,” said KLM’s EVP Customer Experience, Boet Kreiken. 

KLM | Related Video Clip: Dr. Joe Leader on relief bill and industry recovery – PAX International



Avelo Announces New Haven as First East Coast Base

Following its launch last week, Avelo Airlines has announced that its first East Coast base will be at Tweed New Haven Airport (HVN) in Connecticut. The carrier will invest $1.2 million into HVN to upgrade facilities and modernize operations as part of a broader $100 million project for a new terminal and extended runway led by airport operator Avports. Avelo plans to launch operations using its single-class Boeing 737-700 at New Haven during the third quarter of this year, and to employ over 100 crewmembers there by the end of 2021.   

PR Newswire | Related [PHOTOS] Avelo Airlines Takes to the Skies – APEX Media



Latitude Aero Granted Part 145 Repair Station Status by EASA

North Carolina-based aircraft overhaul provider Latitude Aero has been designated as a Part 145 Repair Station by the European Aviation Safety Agency (EASA). As a Federal Aviation Administration and EASA-approved maintenance organization, the company can now provide its customers dual-release and return to service components that are for European as well as US aircraft.  Kelvin Boyette, Latitude Aero's president and CEO, said, “This coincides perfectly with our planned expansion into Europe later in 2021.”

Runway Girl Network | Related Latitude Aero doubles its space near Piedmont Triad International Airport, plans new jobs – Triad Business Journal



Schiphol Airport Introduces CT Scanners at Security

Amsterdam Schiphol Airport has installed CT scanners at all 21 security lanes in Departures 1, which will allow passengers to keep electronics and liquids in their bags when passing through airport security. Hedzer Komduur, deputy director of Safety, Security and Environment at Royal Schiphol Group, said the development was also good for staff: “The CT scan allows them to check baggage on their screen in 3D and even rotate it 360 degrees.” The first tests to replace the X-ray machines at Schiphol were carried out in 2015. 

Schiphol | Related Schiphol Airport starts trials of autonomous baggage tractor – Future Travel Experience



Global Eagle Expands Capacity Agreement with ABS

Global Eagle has renewed and expanded its multi-year, multi-transponder agreements with satellite operator ABS for comprehensive coverage across the Americas, Western Europe, the Middle East, North East Asia and the Pacific Ocean. As well as securing existing ABS capacity on ABS-6 C-band, ABS-3A C-band and ABS-2 Ku-band beams, the company has also expanded its services on ABS-2. The capacity will be optimized for Global Eagle’s mobility customers.  

Global Eagle | Related Eutelsat Wins Global Eagle IFC North American Capacity Deal – Satellite Today





Striking gold coins provide a visual representation of the revenue opportunities created by e-commerce.

This week, we're looking back at some of @ricardo_polo_vector's illustrations for #APEXExperienceMag!

> Tweet of the Day

We all have something that makes us fly. For us, it’s you. We can’t wait to welcome you back to the skies. #YouMakeUsFly #BritishAirways

British Airways @British_Airways


Association News

ICYMI: Dr. Joe Leader Discusses Effect of COVID-19 on In-Flight Connectivity

APEX/IFSA CEO Dr. Joe Leader recently spoke with Joanna Bailey, managing editor at Simple Flying, about how the coronavirus pandemic has affected airlines' uptake of in-flight connectivity. "Here’s the good news for connectivity: the investment will continue," he said. "I have not yet seen a program where it has been put completely on the back burner because of the pandemic.” Read the article.


> Quote of the Day

"Our next step is to demonstrate to more operators how Cordillera can be a key element in their sustainability strategy."

Tim Wakeford, Caeli Nova
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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