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May 11, 2021



Today's Top Stories


Virgin Atlantic and Prenetics Offer COVID-19 Testing Bundles

Virgin Atlantic has partnered with Prenetics to offer customers COVID-19 test bundles that include every test needed for flights to and from “green” or “amber” countries based on the UK’s traffic light travel system. Once purchased via a dedicated microsite, the bundles are delivered to passengers before their departure. The kits can be changed should a destination move from green to amber, for example, with customers simply required to pay the difference. Test packages are initially available for round trip flights to Grenada, Israel and Nigeria. A green list package for return travel between the UK and Israel costs approximately $215, while packages for amber countries are around $253. 

Virgin Atlantic | Related Virgin Atlantic records uptick in demand for Israel – Breaking Travel News



Etihad Launches Verified to Fly Service

From tomorrow, travelers departing Abu Dhabi with Etihad Airways can validate their COVID-19-related travel documents before arriving at the airport using its new Verified to Fly service. The service requires passengers to submit the relevant documents via “Manage my Booking,” so that they can be checked by the Verified to Fly team. They will then receive an email to say the documents meet government requirements or that they need to check and resubmit them. On arrival at the airport, verified passengers benefit from fast track check-in. Etihad plans to introduce the service on flights departing Amman, Beirut, Dhaka and Manila in the near future. 

Etihad | Related Etihad launches home check-in for passengers departing from Abu Dhabi Airport – Future Travel Experience



Air Peace to Test Inflight Dublin’s Wireless IFE Solution

This month, Inflight Dublin is equipping two Embraer E195-E2 aircraft operated by Air Peace with its Everhub wireless in-flight entertainment (IFE) platform to provide passengers with access to Hollywood films, TV shows, publications and games from Gladi8tor Gaming via their personal devices. Inflight Dublin and Air Peace have worked together for over four years. “Deploying Everhub on board their E2 aircraft in a matter of weeks demonstrates the flexibility of the Everhub solution and commitment of Inflight Dublin to adapt to our clients ever-changing needs,” said Barry Flynn, Inflight Dublin’s CCO. 

Inflight Dublin | Related Inflight Dublin Supports Airlines With Free Six-Month Wireless IFE Trial – APEX Media



Qantas’ Latest Scenic Flight to Coincide with Supermoon

Qantas’ latest flight to nowhere will give passengers a closer look at the supermoon on May 26, which coincides with a full lunar eclipse. One of the carrier’s Boeing 787s, chosen because of its large windows, will follow a flightpath designed in collaboration with astronomer Dr. Vanessa Moss to give passengers the best view. Moss will be on board to offer passengers extra insight. The three-hour flight will depart from Sydney, climbing above cloud cover and atmospheric pollution to 43,000 feet, the maximum cruising altitude for a 787. Passengers will also be treated to “cosmic cocktails and supermoon cakes.”

Qantas | Related The creative experiences indulging our nostalgia for planes – BBC



Schiphol’s Grass Cuttings will be Used to Furnish the Airport

As part of its goal to be waste-free by 2030, Schiphol Airport will soon feature ceilings, furniture and flooring made by ECOR using grass clippings from the 1,000 hectares around its runways, which is kept short to discourage birds. Each year, ECOR will produce 100,000 square metres of certified, fire-resistant panels. Mirjam de Boer, director of Asset Management at Royal Schiphol Group, said, “Our ambition is to process the grass at or near Schiphol, so that production can also take place close to the airport and emissions can be reduced even further. In the meanwhile... processing and production will be done at the ECOR factory in Venlo.”

Aviation24 | Related Moving towards sustainable aviation – Schiphol



CVG Adopts Veovo’s Flow Management Technology

Cincinnati/Northern Kentucky International Airport (CVG) is deploying Veovo’s passenger flow management technology in phases throughout this year to collect data about how travelers, processes and airlines interact and make long-term operational improvements. For example, dwell and flow data will allow the airport to plan where to locate signage and food and beverage outlets, as well as gate assignments. “We will be able to make better plans and improve productivity, respond to customer needs faster and tap into revenue growth opportunities,” said CVG’s chief innovation officer, Brian Cobb.

Veovo | Related Veovo unveils AI-powered Live Passenger Forecasting solution for airports – Moodie Davitt Report



Priority Pass Plans to Significantly Expand its Portfolio

By the end of this year, Priority Pass hopes to add over 150 airport lounges to its portfolio, as well as 100 premium airport experiences and off-airport lounges. David Evans, joint CEO at Collinson Group, Priority Pass' parent company, said, "Our investment in Priority Pass is a clear reflection of our confidence in the travel recovery, which our research has shown will also include an increased appetite for premium spaces and experiences while travelling." The new lounges will include locations in Abu Dhabi, Melbourne and San Francisco, among others. 

Executive Traveller | Related Airport Dimensions Builds on Rapid Expansion of U.S. Lounge Network – Aviation Pros





A closer look at the turboprop on this parked Dash 8. Captured by @aviation_cyvr.a350.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Terminal B celebrated mothers all weekend with a special new water feature show wishing them a happy mother's day. If you missed it in person, enjoy a little bit of the show here!

LaGuardia Terminal B @terminalBLGA


Association News

Job Alert: West Entertainment is Looking for an Account Manager

West Entertainment is looking for a positive and passionate Account Manager for the world of in-flight entertainment. You will assist in servicing one of the world’s leading airlines with their entertainment needs and ensuring their long-term success. The role is to support the Account Director to create a unique in-flight experience that is engaging and true to the airline’s brand. Fluent Japanese language is preferred, but not essential. The position’s location is flexible – though service hours are JST (Japan Standard Time). To find out more, please email talent@westent.com.


> Quote of the Day

"The outer surfaces of the headrests could be plastic or a decorative laminate with a customized design or texture."

Daniel Baron, LIFT Aero Design
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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