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May 17, 2021



Today's Top Stories


Breeze Airways, PLAY Receive Operators Certificates

Breeze Airways has received its air carrier license from the Federal Aviation Administration (FAA) and is authorized to operate at 33 US airports. The FAA designated three airports for regular use as part of the airlines’ scheduled operations, including Tampa, Florida; Charleston, South Carolina; and Islip, New York. PLAY has also received its Air Operators Certificate from the Icelandic Transport Authority ahead of its planned launch on June 24. The carrier's first destination will be London Stansted, which it will fly to using one of three Airbus A321neos set to be delivered this summer. 

Airways | Related PLAY Receives Air Operators Certificate Ahead Of June Flight Launch – Simple Flying



BA to Provide Luxury Sleep Pods in First-Class Lounges

British Airways (BA) is introducing “Forty Winks” zones in its first-class lounges at London Heathrow and New York John F. Kennedy airports that feature sleep pods provided by RestWorks. The pods will be available on a first-come, first-served basis and allow passengers to recline in a zero gravity position behind a privacy screen. They are equipped with a 20-minute “power nap” timer, during which passengers can listen to a guided relaxation session or sleep music through internal Bose speakers. At the end of the nap, the pod uses a combination of light, sound and vibration to wake the occupant. 

Executive Traveller | Related BRITISH AIRWAYS TRIALS ‘WORLD FIRST’ 25 SECOND COVID-19 TEST – British Airways



FTE APEX Virtual Expo: DFP Aims to be “Tesla of IFE systems”

Delta Flight Products (DFP), a wholly-owned subsidiary of Delta Air Lines, started with only 10 employees in 2016 but now has more than 300 staff. At FTE APEX Virtual Expo next week, James Blackwell Jr, Delta Flight Products’ managing director of Sales, will take part in  an exclusive interview to address the question, “How will IFEC evolve in terms of systems, commercialization and content post-COVID-19?” He will share everything from why Delta started the business to why he believes its product is the “Tesla of IFE systems.” 

Future Travel Experience | Related Register for FTE APEX Virtual Expo



American Airlines Launches Quarantine-Free Italy Flights

On Friday, Italy said it would welcome visitors on nonessential trips from the US, UAE, Canada and Japan without a quarantine so long as passengers provide their airline with a negative test result before departure. American Airlines (AA) has followed Delta in offering COVID-19-tested flights between New York and Milan and New York and Rome. AA passengers are also required to take a rapid COVID-19 test on arrival in Italy. Furthermore, those over two years old must show a negative COVID-19 test result taken within 72 hours of departure before returning to the US.

The Points Guy | Related Italy to Abolish Quarantine Requirements for Travellers From EU, UK & Israel From May 16 – Schengen Visa Info



Iberia to Reduce Food Waste with Deliverfly Service

Iberia passengers can now purchase meals and snacks prepared by its caterers, DO&CO, before their short- and medium-haul flights using the carrier’s Deliverfly service. Iberia designed Deliverfly, which is accessed via the “Manage my booking” section of the Iberia website, together with Spanish startup Homeria to reduce food waste. Snacks and drinks can be ordered up to 60 minutes before departure, while fresh dishes must be ordered four hours before departure from Madrid and 24 hours in advance from other cities. Passengers’ orders will then be delivered to their seats by cabin crew during the flights. 

Iberia | Related British Airways unveils new pre-order menu for short-haul flights – The Points Guy UK



Travel Bubble Plans Continue to Shift

The Hong KongSingapore travel bubble, which was set to launch on May 26, has been delayed for a second time following a rise in coronavirus cases. The arrangement would have allowed 200 tourists to travel to each destination per day, with Cathay Pacific and Singapore Airlines handling the flights. Elsewhere, a travel bubble between New Zealand and the Cook Islands opened today. Air New Zealand will operate two or three return flights a week between Auckland and Rarotonga, before increasing to daily trips from July. In January, a one-way corridor allowed Cook Island residents to fly into New Zealand without quarantine.

South China Morning Post | Related NEW ZEALAND–COOK ISLANDS TRAVEL BUBBLE OPENS – Australian Aviation



US CBP Introduces Facial Biometrics at CLT

US Customs and Border Protection (CBP) has implemented its Simplified Arrival scheme at Charlotte Douglas International Airport (CLT), which uses facial biometrics to automate manual document checks required for admission into the US. On arrival at the airport, a passenger will have a photo taken at the primary inspection point. A CBP officer will then review their travel document, which will be used to retrieve the passenger’s passport or visa photo from government holdings and compare it with the new photo. 

Passenger Terminal Today | Related US CBP to introduce Simplified Arrival process in Canada – International Airport Review





For Jon Norris (@jonnorrisphoto), a passion for aviation and photography have always gone hand in hand.  

This week, we're looking back at illustrations by Felipe Vargas for the Travelogue feature in #APEXExperienceMag!

> Tweet of the Day

JUST IN: @TSA screened 1,850,531 people at airport checkpoints on Sunday, May 16. It is the first time that checkpoint throughput has topped 1.8 million since the start of the pandemic. If you choose to travel, please remember to get to the airport early and wear a mask.

Lisa Farbstein, TSA Spokesperson @TSA_Northeast


Association News

Exclusive Turkish Airlines Interview to Take Place at FTE APEX Virtual Expo

During FTE APEX Virtual EXPO, APEX/IFSA CEO Dr. Joe Leader is to host an exclusive interview with M. İlker Aycı, Chairman of the Board and Executive Committee at Turkish Airlines. The interview will see Aycı share his perspective on the aviation industry's recovery from COVID-19 and Turkish Airlines' future ambitions in line with the event’s theme, "Relaunching Global Air Transport." The full conference agenda can be seen here.


> Quote of the Day

"You can instil a tremendous amount of loyalty into customers if you even give them a taste of free connectivity."

Dr. Joe Leader, APEX/IFSA
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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