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May 25, 2022



Today's Top Stories


United Airlines to Reintroduce Hot Meals on Domestic Flights

Starting June 1, United Airlines will upgrade its food and beverage offerings and end procedures launched during COVID-19. The airline will reintroduce meal trays in domestic first class on flights over 800 miles, and will offer hot entrée options for mainline flights and cold plates for United First customers on regional flights. The carrier will resume coursed meals for Polaris business class customers on long-haul international flights, including a pre-meal snack and cocktail, a plated entrée and a dessert. Additionally, United will reintroduce spirits to international premium economy and economy sections with complimentary liquor minis available in United Premium Plus.

Travel Weekly | Related Airport chaos continues: TUI asks passengers to bring their own food and drink onboard – Euronews



ZeroAvia, MHIRJ Partner on New Options for Regional Jets

ZeroAvia has signed an expanded agreement with MHI RJ Aviation (MHIRJ) to collaborate to design retrofit and line fit options for Regional Jets. As part of the collaboration, which follows a Memorandum of Understanding signed by the parties at the end of last year, MHIRJ will provide engineering services, aircraft integration, and OEM services to support the certification of ZeroAvia's hydrogen-electric powertrain for retrofit onto regional aircraft. This agreement places the CRJ Series aircraft as a frontrunner for the earliest operations using true zero-emission engines and is expected to enter service by the late 2020s.

PR Newswire | Related ZeroAvia Makes Major Strides in Hydrogen Refueling with Shell Collaboration and Airport Pipeline Launch – PR Newswire



Seamless Releases IFC Analysis Toolkit

Seamless Air Alliance has launched an IFC Analysis Toolkit that will help carriers “adopt vetted, trusted metrics for measuring and comparing in-flight connectivity (IFC) service quality in RFPs and performance management conversations.” The tool ensures that airlines and suppliers can speak the same language when buying and selling inflight connectivity solutions. The Seamless Air Alliance’s IFC Analysis Toolkit is available at no charge to current members, and for purchase to non-members. However, neither Viasat nor Inmarsat has indicated that they plan to use the standards, though the alliance includes several of their airline customers as members.

Runway Girl Network | Related Boeing joins groundbreaking IFC standards group Seamless Air Alliance – Runway Girl Network



Air France Reveals New La Premiere First Class

 Air France has unveiled its concept for a first-class suite resembling an elegant French boudoir. The Boeing 777 La Premiere suites will be upgraded to offer more space and adopt a residential “living space” feel with “three modular configurations… a seat, a sofa and a fully flat bed.” The new La Premiere suites will be the longest on the market at 2.3 meters in length and will feature five windows, a wireless tablet and two screens. The new cabin class is expected to enter service in late 2023 to early 2024.

Executive Traveller | Related Delta to Debut New First-Class Cabin on Initial A321neo Flight – Business Travel News



Jetstar Introduces New Livery for its Airbus A321LRs

Ahead of the first of 38 Airbus A321LRs arriving at Jetstar, the low-cost airline has unveiled some livery tweaks for the new aircraft and details of the upgraded cabin interiors. Tweaks to the new livery include a unique orange tail and underbelly and freshly branded wingtips. Meanwhile, the new aircraft will feature wider seats, additional overhead locker space, in-seat USB power, and flip-down smartphone and tablet cradles. The new aircraft is expected to be delivered in the coming months, with a further eight to arrive between August 2022 and May 2023.

Simple Flying | Related Akasa Air Reveals Livery, This is How their Boeing 737 Aircrafts Will Look Like – News 18



Taoyuan Airport to Receive $2.02B Government Grant

The Federal Government Office in Taipei, Taiwan, has agreed to a $2.02 billion grant to Taoyuan International Airport to cover the airport’s short-term expenses over the next four years in response to shortfalls in revenue caused by the Covid-19 pandemic. The funding will aid the airport’s construction projects that are crucial to the airport’s long-term development, including completing the airport’s terminal three and a third runway. As of this month, the company has taken loans of more than $338 million to fund its daily operations, it said. The airport has said nearly $5 billion was needed for the airport’s construction projects.

Taipei Times | Related Plans unveiled for San Antonio airport’s $2.5bn terminal development – Airport Technology



Two Argentinian Airports Implement Veovo’s Passenger Predictability System

Aeroparque Jorge Newbery and Aeropuerto Internacional Ezeiza (EZE) in Argentina have implemented Veovo’s passenger predictability system to optimize operations and improve passenger flow in various processes, including security, immigration, baggage hall and border control. The AI-powered cloud software measures passenger movement and offers live and predictive insights into customer behavior, including delivering metrics such as occupancy, predicted wait times and lane productivity. The system will include live queue wait-time information displays and airport apps. “This technology allows Aeropuertos Argentina 2000 to have complete passenger flow visibility, helping us make informed decisions,” said Sebastián Villar Guarino, general manager of EZE.  

Passenger Terminal Tody | Related BOA and Veovo join forces for intelligent operations at Brazilian airports – Airport Technology





A Wizz Air Airbus A321-231 at Warsaw Chopin Airport. Captured by @michal.weber.spotter

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> Tweet of the Day

Content service provider @Quivertree has partnered with @KokoroKids to create several educational games to be used as inflight entertainment. Learn more about the partnership here: http://bit.ly/38N6xeT #IFE #PaxEx #Aviation

APEX @theAPEXassoc


Association News

Submit Your Nominations for the APEX/IFSA Awards!

The APEX/IFSA Awards program returns this year and is now accepting submissions. As the PaxEx industry’s most influential organization, our awards program is more relevant than ever. This years awards consist of eight categories including, APEX Best Inflight Connectivity Innovation; APEX Best Inflight Entertainment Innovation; APEX Best Airport Innovation; APEX Best Marketing Innovation; APEX/IFSA Best Cabin Innovation; APEX/IFSA Best Product or Service; IFSA Best Inflight Food or Beverage; and IFSA Best Onboard Amenity. Submit your application before the 21 June 2022 deadline.


> Quote of the Day

"We believe that innovation and the constant search for more technologies help us provide quality service to our passengers."

Diego Ovide, Aeropuerto Internacional Ezeiza
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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