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May 31, 2022



Today's Top Stories


Norwegian to Purchase 50 Boeing 737 MAX 8 Aircraft

Norwegian Air Shuttle ASA has reached an agreement in principle with Boeing for a recommitment to purchase 50 Boeing 737 MAX 8 aircraft, to be delivered between 2025 and 2028. The agreement also includes options for an additional 30 aircraft. The parties’ agreement in principle is subject to various closing conditions, which are targeted to be concluded by the end of June 2022. The company will own a significant share of the aircraft, ensuring an optimized and balanced aircraft financing structure. The purchase agreement demonstrates Norwegian’s commitment to operating a modern and fuel-efficient fleet.

Breaking Travel News | Related Aeroflot buys eight stranded Airbuses from foreign leasing firms – Reuters



SIA Opens All New SilverKris and KrisFlyer Gold Lounges

Today, Singapore Airlines (SIA) unveiled its all-new flagship SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport T3, which now have a 1,150-traveler capacity following a $36.5 million upgrade. SilverKris Lounge’s Private Room features day rooms and a fine dining experience. The First-Class section offers day rooms with either a recliner or a Tempur Zero Gravity bed and a cooking station with bak chor mee and pasta. The Business Class section features a self-service buffet and productivity pods. The KrisFlyer Gold Lounge includes open concept working spaces and an expanded dining area offering laksa, chwee kueh, and dim sum.

Singapore Air | Related Work on Changi Airport T5 to restart, terminal to be ready around the mid-2030s – The Straits Times



Stellar Blu Completes Successful Tests of In-Flight LEO Connectivity

On Friday, May 27th, Stellar Blu, in partnership with OneWeb, successfully completed tests of its Broadband in-flight connectivity, delivered to a commercial aircraft via low-earth orbit (LEO) satellites and an electrically steered antenna. Photos from the Boeing 777 test flight show download speeds north of 260 megabits per second, with uploads about a third of that. The Sidewinder terminal promises 190/40 speeds in the specs on the company website. The kit is also ARINC 791 compliant to ease integration on commercial aircraft. Moving forward, Stellar Blu has to complete the testing and certification process with the terminal. 

Paxex | Related Hawaiian Airlines Will Start Providing SpaceX Starlink Internet to Passengers – Avgeekery



Lufthansa to Charge for Economy Light Seat Selection

Passengers traveling in Lufthansa’s Economy Light will now be randomly allocated a seat, with the airline introducing an “amendment fee” of $35 for passengers who want to change their seat. The new seating policy is set to begin on June 1; currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time prior. The policy is similar to Lufthansa’s low-cost competitors, albeit at a higher price point.

Simple Flying | Related Lufthansa Opts for Panasonic Avionics in Boeing 747-8 Cabin IFEC Upgrades – Aviation Today



Etihad Airways Receives First Delivery of SAF in Japan

Etihad Airways has received the first delivery of sustainable aviation fuel (SAF) in Japan from Neste and Japan’s ITOCHU. Neste MY SAF will be supplied to the UAE carrier’s aircraft at Narita International Airport, marking the first time that SAF will be delivered to an overseas carrier at a Japanese airport. The SAF delivery is supported by an expanded alliance between Neste and ITOCHU, which aims to increase SAF availability in Japan. ITOCHU will distribute Neste MY Sustainable Aviation Fuel in Japan, initially making it available at Tokyo Haneda and Narita airports.

Airport Technology | Related United signs SAF agreement with Neste – Biomass Magazine



JFK Airport Implements Virtual Queuing

John F. Kennedy International Airport has implemented a free virtual queuing program at Terminal 4. The technology was implemented through a partnership between identity platform company Clear Secure and JFK International Air Terminal. JFK T4 Reserve powered by Clear enables travelers at T4 to reserve a dedicated security lane time slot for their party by entering their flight details on the JFK T4 Reserve website and choosing a reservation time. Upon completion, the system sends travelers a confirmation and QR code that airport staff scan to sort them into the fast lane for TSA screening and security.

Passenger Terminal Today | Related New Qantas self-service kiosks “four times quicker” than existing machines – Business Traveller



SWISS Adds Carbon Offsetting to Booking Process

Swiss International Airlines is now enabling travelers to purchase sustainable aviation fuel (SAF) or invest in climate protection projects to offset carbon emissions of their flight while booking on its website and, along with the flight, pay at the end of the process. Tamur Goudarzi Pour, chief commercial officer of Swiss, said: "It’s very important to us to ensure that existing means of making air travel carbon-neutral are as accessible as possible for our customers. And integrating our carbon-offset options directly into the flight booking process is an important step in doing so."  

Business Travel News Europe | Related Austrian & Brussels Airlines Implement Carbon-Neutral Booking Option – Simple Flying





A Qatar Airways A330 on finals into Heathrow Airport. Captured by @aviationrw

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

The lounge reveal you've been waiting for - with @SingaporeAir’s SilverKris First Class Lounge and The Private Room @ChangiAirport T3 opening their doors to eligible guests from 6pm on Tuesday 31st May. #PaxEx

Mainly Miles @mainly_miles


Association News

Submit Your Nominations for the APEX/IFSA Awards!

The APEX/IFSA Awards program returns this year and is now accepting submissions. As the PaxEx industry’s most influential organization, our awards program is more relevant than ever. This years awards consist of eight categories including, APEX Best Inflight Connectivity Innovation; APEX Best Inflight Entertainment Innovation; APEX Best Airport Innovation; APEX Best Marketing Innovation; APEX/IFSA Best Cabin Innovation; APEX/IFSA Best Product or Service; IFSA Best Inflight Food or Beverage; and IFSA Best Onboard Amenity. Submit your application before the 21 June 2022 deadline.


> Quote of the Day

"For SAF to become a viable mid-term solution for aviation decarbonisation, it requires collaboration between governments, corporates and the aviation industry to increase SAF supply and availability at airports, so it can be adapted more broadly."

Tony Douglas, Etihad
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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