Apex Daily Experience
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June 13, 2022



Today's Top Stories


BA Cabin Crew & Ground Staff Vote For Strike Action

In a consultative ballot involving BA cabin crew, check-in agents, customer service staff, engineers and other ground staff, more than 97 per cent of those who took part, voted in favour of supporting Summer industrial action. The ballot was conducted by the Unite union and involved every work group represented by the union at British Airways. This dispute is separate from a formal strike ballot already underway by check-in staff who are demanding pay and benefits are restored to pre-pandemic levels.

Paddle Your Own Canoe | Related Ryanair Cabin Crew to Strike for Six Days This Summer - Liverpool Echo



Lufthansa takes off as “Lovehansa” in support of pride month

To mark Pride Month, Lufthansa has designated an Airbus A320neo with the registration D-AINY to become "Lovehansa" for the next six months.  The signage outside of the aircraft features “Lovehansa” instead of Lufthansa, along with rainbow colors.  The welcome panel at the entrance also has a special rainbow design. In addition, when looking out of the aircraft window, hearts in rainbow colors can be seen on the winglets. The first flight of the "Lovehansa" was to Billund in Denmark.

Lufthansa Group | Related Lufthansa takes off as “Lovehansa” - Breaking Travel News



Anuvu to upgrade Wi-Fi on Southwest Airlines’ current fleet

Anuvu has announced it has partnered up with Southwest Airlines to modernise the carrier’s in-flight connectivity equipment across 350 of its 737NG aircraft. Southwest is currently trialling the new Anuvu service on certain West Coast flights at no charge. Anuvu says the partnership will offer Southwest customers and crew up to 10 times the speed and bandwidth of the current equipment, with Southwest passengers being able to enjoy higher-bandwidth media sites such as HBO Max and Netflix. The full 350-aircraft fleet is planned to be fitted by the end of 2022.

Inflight Online | Related Anuvu offers onboard revenue solution - PAX International



Singapore’s Changi Airport to reopen Terminal 4 in September

Singapore’s Changi Airport is set to reopen Terminal 4 in September, following an increase in travel demand. The airport will also resume departure operations in the southern wing of Terminal 2 in October.  The airport closed T4 in May 2020 after passenger numbers plummeted due to the Covid-19 pandemic. In the first week of June 2022, passenger numbers reached 48% of pre-Covid-19 levels. The reopened T4 will handle both departure and arrival flights. Changi Airport Group has already started to reach out to airlines, airport partners and potential tenants to prepare for the reopening.

Airport Technology | Related

Changi Airport's Terminal 4 to reopen in September this year - Channel News Asia



Bluetooth pairing coming to Delta’s long-haul fleet

With the launch of its A321neo fleet late last month Delta Air Lines has activated one of the most frequently requested passenger features on board: Bluetooth headphones pairing. The successful “soft launch” will soon extend to other aircraft fitted with the in-flight entertainment kit developed by its Delta Flight Products (DFP) subsidiary.  Ultimately this means that passengers on the A330neo and 767-400s should have this feature available as well in the not-too-distant future.

Paxex.aero | Related

Delta’s Transformed Sky Club Nashville (BNA) Now Open - Points, Miles and Martinis



AERQ brings Welcome Board to Stelia’s Opera business class cabin

STELIA Aerospace and AERQ are teaming to bring the Welcome Board to A320neo-family aircraft. The 32” UHD OLED screen will be integrated into the front row monument at the entry door for STELIA’s OPERA business class seat. This is the first formal partnership announced for AERQ as it continues to develop its next generation, integrated digital cabin signage and inflight entertainment platform.  As a cabin touchpoint, the Welcome Board greets passengers onboard the aircraft, offers useful flight information, tips and advertisements and helps airlines enhance their brand awareness.

Paxex.aero | Related STELIA and AERQ team on A320neo digital signage - Runway Girl Network



US FAA allocates $518m in grants to improve airport infrastructure

The Federal Aviation Administration (FAA) in the US has awarded around $518m in grants to improve critical infrastructure at airports across the country. Overall, it includes 416 grants to support an array of airport projects, such as the construction of new and improved facilities as well as maintenance and repair of runways and other airfield elements.

Airport Technology | Related

The FAA Just Gave Out $518m To Improve Airport Infrastructure - Simple Flying





"My favourite bridge?? A jet bridge, of course!!" Laird Kay's photo of a Boeing 777 at Paris CDG

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Returning to the “who launched premium economy” question today at #PEC2022 — the answer is, weirdly, complicated.

John Walton @thatjohn


Association News

Registration is NOW OPEN for APEX/IFSA EXPO!

Registration is now open the most comprehensive end-to-end airline passenger experience marketplace in the industry – APEX/IFSA EXPO! On October 25-27 in Long Beach California, join more than 1,500 industry professionals, including airline CEOs, executives, suppliers, and decision-makers from dozens of airlines around the world, in showcasing the latest technologies, products, and content and share unique insights via our thought leadership programming. Click here to register.


> Quote of the Day

"Staff are simply no longer willing to excuse, or pay the price for poor management decisions”.

Read the article


The next newsletter will be out tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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