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July 7, 2021



Today's Top Stories


Inmarsat Aviation, APEX Announce FlightPlan: C-Suite Week

The third virtual FlightPlan event, developed by Inmarsat Aviation and APEX, will begin on July 19 with a reimagined format. FlightPlan: C-Suite Week will host a series of virtual one-hour sessions over five days, during which the CEOs of AirAsia, IATA, Qatar Airways, TAP Air Portugal and United Airlines will be interviewed by BBC World News presenter Aaron Heslehurst. A panel of aviation experts hosted by APEX/IFSA CEO Dr. Joe Leader will then debate and reflect on the views shared each day. “FlightPlan was developed for the aviation industry by the aviation industry,” Leader said.

Inmarsat | Related Register for FlightPlan: C-Suite Week



BA, Virgin Atlantic and LHR Start Vaccine Proof Trial

British Airways (BA), Virgin Atlantic and London Heathrow Airport (LHR) are taking part in a UK proving trial that will enable inbound travelers on select routes from the Caribbean, US and Europe to show they are fully vaccinated in digital or paper format. BA will authenticate passengers’ vaccine statuses using the VeriFLY app, while Virgin Atlantic will use its new digital uploader tool backed by TrustAssure. The test will support the UK Government’s plans to remove the need for fully vaccinated passengers to quarantine when entering the UK from “amber list" countries from July 19.




DFW Tests Digital Human Concierge

Dallas/Fort Worth International Airport (DFW) recently tested an artificial intelligence-powered digital human concierge developed in partnership with IBM Watson and Soul Machines. During the trial, the digital human concierge provided passengers in Terminal A with on-demand, voice-based answers to their questions. The airport created the technology in response to people increasingly using voice-based technology when seeking information from their personal electronic devices. DFW’s airport innovation team is now evaluating the results of the trial. 

Future Travel Experience | Related Singapore’s Changi Airport unveils Safe Travel Concierge – Travel Daily Media



Emirates Pay to Streamline Purchase of Flight Tickets

Customers booking a flight with Emirates via the carrier’s website in the UK and Germany can now use Emirates Pay, which is powered by a white-label solution developed by IATA and Deutsche Bank. Based on real-time payments and open banking/request-to-pay schemes, it transfers money directly from the customer to the airline, cutting out third parties. Emirates’ CFO Michael Doersam said, “Customers who don’t have a credit card, and those already using direct payments for other purchases, will welcome the simplicity and security of this method when making travel purchases.”

Gulf Business | Related Emirates Rolls Out Instant Direct Payment Method for Travel Bypassing Credit Card Issuers – Skift



Korean Air to Increase Crew Protection Against Cosmic Radiation

Next year, Korean Air will introduce a program that automatically calculates crewmembers' exposure to cosmic radiation, which is found in higher levels on transpolar routes and increases with altitude. Under the new program, air crew with close to six millisieverts of radiation exposure a year, which is the typical dose received when flying long-haul polar routes, will be switched to shorter routes. Korean Air also said it will enhance its measurement of cosmic radiation exposure to make the program more precise, and that it will educate flight crews on the topic.

Korea Times | Related How pilots deal with radiation and flights over the North Pole – The Points Guy



Aviation AM Centre to Develop 3D Printed Cabin Interior Parts

In partnership with project delivery company RANDERATH, AM Global has launched Aviation AM Centre to enable the 3D printing of certified cabin interior parts. The new venture will commence operations in the EOS Innovation Centre in Dusseldorf, Germany, using EOS polymer 3D printing technology. The Aviation AM Centre believes 3D printing will develop components that are stronger, lighter and use materials more efficiently, and that it will improve speed when servicing aircraft interiors.

Inflight Online | Related Vertex selects VELO3D to meet 3D printed production-ready part demand – Aerospace Manufacturing



US Airports See Healthy Passenger Numbers Over Holiday Weekend

The US Transportation Security Administration (TSA) screened a total of 7,953,471 people from July 2-5. The four-day holiday weekend celebrating July 4 kicked off with a post-pandemic record of 2,196,411 travelers on Friday. On Monday, the TSA screened 2,160,137 people, the third-highest number since the onset of COVID-19. However, these numbers are still approximately 21% lower than 2019 passenger volumes, which reached 10,074,186 over the same four-day holiday period.

Travelpulse | Related Ryanair passenger numbers soar as Covid vaccine restores travel confidence – The Guardian





Cathay Pacific's brand new Airbus A321NEO. Captured by @jack_photos_hkg.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

International & domestic travel demand showed marginal improvements in May 2021, but traffic remained well below pre #COVID19. Recovery in international traffic continued to be stymied by extensive government travel restrictions. 👉🏻 https://bit.ly/2VhvyrB #IATAMediaDays



Association News

Take Part in the APEX Health Safety powered by SimpliFlying Audit

A total of 25 airlines have now been certified following their participation in the APEX Health Safety powered by SimpliFlying audit, which aims to bring every airline possible up to Gold-standard or higher, and to rebuild passengers' trust in air travel. Head to airlinehealthsafety.com to find out how to begin your health safety audit without charge.


> Quote of the Day

"It's not just how the passengers are using the system but also how the system is performing."

Cedric Rhoads, Thales InFlyt Experience
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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