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July 14 2022



Today's Top Stories


Emirates and Air Canada Form Strategic Partnership

Emirates and Air Canada intend to establish a codeshare relationship later in 2022 that will offer enhanced consumer travel choices for Air Canada customers to travel to the UAE and to destinations beyond Dubai. Emirates customers will also enjoy an enhanced travel experience when traveling to Toronto or to key destinations across the Air Canada network. Customers will be able to book connecting travel between both airlines’ networks with the ease of a single ticket, seamless connectivity at the carriers’ respective global hubs.

PAXEX.AERO | Related

IndiGo and Turkish Airlines resume codeshare agreement - The Times of India



Mounting Chaos In Europe As Airlines Cancel 15,000 Flights

The latest data from the global flight airline analysis firm Citrium shows that airlines have cancelled 25,378 flights from their August schedules, of which 15,788 are in Europe. Lufthansa plans to cut an additional 2,000 flights until the end of August, bringing the airline’s total number of cancellations to almost 6,000. Turkish Airlines has cancelled 4,408 flights, followed by British Airways with 3,600 cancellations, easyJet with 2,045, and Wizz Air with 1,256. The cancelled flights represent just two percent of August 2022 flights.

The Local | Related

Don't expect great summer experience, warns airport boss - BBC 



Startup Akasa Air Aims To Be India’s Greenest Airline

India's soon-to-be-launched affordable airline Akasa Air aims to become the country's greenest carrier. From the aircraft choice to the cabin crew uniform, they look intent on delivering on their sustainability promises. Akasa Air placed an order of 72 latest generation, fuel efficient Boeing 737 MAX airplanes at the Dubai Airshow last year. For the cabin crew uniform, they’ve opted for a trouser and jacket fabric made using recycled polyester fabric, which is made from pet bottle plastic salvaged from marine waste. The crew will wear lightweight sneakers by Vanilla Moon that have been made from recycled rubber without the use of plastic. 

Simple Flying | Related United Airlines, Dimensional Energy reach green fuel pact - Cornell Chronicle



Toronto’s Pearson Airport Creates New Infographic To Help Travelers

Toronto’s Pearson International Airport is launching a new interactive infographic aimed at helping passengers navigate the current strained air transportation system. This new tool will provide passengers with information at every step of their journey, from check-in and security to customs and baggage pickup. Passengers will be able to click on links to learn about which industry partner (airport, government agency or airline) is responsible for each step, and what each partner is doing to try to fix the delays and backlogs plaguing the system right now.

The Globe and Mail | Related London Heathrow Airport apologises to travellers for flight cancellations - Zee News



Malaysia Airlines Renews Deal With SITA

Malaysia Airlines has renewed its partnership with SITA for a comprehensive upgrade that will link its global operations to its hub in Kuala Lumpur with fast, secure, and reliable network connectivity. As part of the five-year agreement, SITA Connect will lower connectivity costs, improve the quality of service, enable ease of access to new features and applications, and facilitate their passengers’ check-in process worldwide. SITA Connect will also provide network connectivity that allows team members to access central systems from anywhere, supporting the airline’s worldwide operation for employees working remotely.

Asian Aviation | Related Airlines can now track agents, passengers and staff with SITA application - Travel and Tour World



Argentina Loses Connectivity With 18 Cities After Airline Exodus

A report by Buenos Aires Tourism Board probing the state of aviation in Argentina has concluded that the country has lost connections to as many 18 international destinations over the last two years. The report found that 13 airlines have ceased operations in Argentina in the last three years, including the likes of Air New Zealand, Qatar Airways, and Emirates. The city’s two airports, Ezeiza International and Jorge Newbery Airfield received 257,000 international tourists in 2022, 66% fewer than in 2019. The average weekly number of international flights was 432, 42% fewer than in the same period three years ago.

Simple Flying | Related

Viva Colombia Boosts International Connectivity To Argentina, Brazil & Mexico - Simple Flying



Orlando International To Launch Immersive Digital Experience For Terminal C

Greater Orlando Aviation Authority (GOAA) and Synect are developing an immersive digital communication experience for passengers arriving at Orlando International Airport’s (MCO) new Terminal C facility from September 2022. The smart passenger communication program will be driven by Synect’s Passenger360 approach and digital signage platform. The Passenger360 system can address thousands of changes per second, such as flight or weather changes, and provides passengers with reliable, curated information for their journey. The content strategy includes live-action video footage of Orlando and the Central Florida region, engaging animations, high-visibility wayfinding, changing travel data, seasonal celebrations and more.

Passenger Terminal Today | Related

Orlando Airport showcases US$2.8bn Terminal C ahead of summer opening - Passenger Terminal Today




Today's picture comes from @not_thecaptain102, showing an American Airlines 737 with the final bank into Ronald Reagan Washington National Airport (DCA).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Have taken 2 roundtrip flights with @airvistara to #Chandigarh from @DelhiAirport recently and meals served in premium economy were ideal for a short flight & included a hot snack. #AvGeek's let's see if you are able to guess the seats I was in. The bulkhead is a big hint #PaxEx

VT-VLO @Vinamralongani


Association News

Registration is NOW OPEN for APEX/IFSA EXPO!

Registration is now open the most comprehensive end-to-end airline passenger experience marketplace in the industry – APEX/IFSA EXPO! On October 25-27 in Long Beach California, join more than 1,500 industry professionals, including airline CEOs, executives, suppliers, and decision-makers from dozens of airlines around the world, in showcasing the latest technologies, products, and content and share unique insights via our thought leadership programming. Click here to register.


> Quote of the Day

“This strategic agreement will create network synergies, and Air Canada customers will have additional, convenient options when travelling between Canada and the United Arab Emirates as well as destinations beyond Dubai.”

Michael Rousseau, President and CEO, Air Canada
Read the article


The next newsletter will be out tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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