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August 1 2022



Today's Top Stories


Lufthansa Pilots Vote In Favor Of Industrial Action

Labor relation issues at Lufthansa have been amplified as 97.6% members of Germany's pilot union, Vereinigung Cockpit (VC), have voted in favor of industrial action. While the vote doesn’t necessarily imply that strikes will ensue, it’s a warning signal for Lufthansa to take constructive measures. VC is demanding a 5.5% pay rise for its pilots and uniform pay structures for all staff members. Last week, Lufthansa’s ground staff strike resulted in the cancellation of over 1,000 flights.

DW | Related Lufthansa Cancels Nearly All Flights In Frankfurt And Munich, Stranding 130,000 Travelers - The New York Times



Iberia Partners With Recaro For New A350 Business Class Suites

Iberia will be partnering with Recaro to equip the business class suite of its next generation of A350 aircraft. Even though limited details are available, it is likely that Iberia has selected a customized version of Recaro’s CL6720 seat. The CL6720 is the newest business class seat on offer from Recaro. The seats will likely include a sliding door for added passenger privacy and will be launched towards the end of 2023. Iberia currently has twelve A350s in its fleet, with a further eight on order.

PAXEX.AERO | Related Iberia Adds The Art Of Seasoning Onboard - Onboard Hospitality



Raleigh-Durham Airport Installs Virtual Food Hall

The Raleigh-Durham International Airport (RDU) in North Carolina has launched a new virtual food hall. Called getReef Virtual Food Hall, the ghost kitchen allows customers to place orders through their mobile devices or kiosks  at Terminal 2. Real-time text updates on the status of the order are sent directly to passengers’ mobile devices. Travelers can mix and match food orders from the nine available restaurants in the same transaction. The food hall is intended to reduce the need for front-of-house staff and separate kitchens.

Passenger Terminal Today | Related SSP And Bottega Open New Prosecco Bar At STN - PAX International



Delta Opens First Delta Sky Club At Haneda Airport

Delta Air Lines is opening its first Delta Sky Club at Tokyo’s Haneda Airport, the only club operated there by a US airline. Haneda marks Delta Sky Club’s third launch of the year and underscores the completion of Delta’s service shift from Tokyo’s Narita airport to Haneda. Located at Terminal 3, the over 9,000 square-foot Club features a premium bar that serves complimentary seasonal cocktails, wines and Japanese sake. It also has a noodle bar serving regional cuisine and a buffet bar that offers international meals. The club also offers quiet workspace booths and has power outlets and high-speed Wi-Fi all throughout.

PAX International | Related BIAL Unveils Luxury Passenger Lounges At Kempegowda Airport - Passenger Terminal Today



Bonza takes delivery of first 737 Max 8

Australia’s upcoming low-cost airline Bonza has taken delivery of its first Boeing 737 Max 8 narrowbody aircraft. This sets the stage for a possible commencement of the airline’s services from late September as the airline’s Air Operator’s Certificate from Australia’s Civil Aviation Authority is still in process. During the first 12 months of operations, Bonza aims to grow its fleet to eight aircraft. The airline will focus primarily on unserved, secondary routes and aims to attract passengers with its low fares.

AirlineRatings | Related  Akasa Air Welcomes 2nd Boeing 737 MAX - Simple Flying



Jetstar Unveils New Airbus A321neo Cabin

Jetstar's new Airbus A321neo is set to bring a new level of comfort to low airfare travel in Australia. The A321neo has the widest interior of any single-aisle aircraft allowing for wider seats that have a pitch of 74cm (29 in) and a width of 45.7cms (17.7 in). The seats have also been equipped with 40% larger overhead bins. Bags can be stored upright, creating even more room. The seats also feature a seat back holder for carry-on devices and USB power outlets. Jetstar has also installed a digital streaming service, with content selected to match the flight length.

Simple Flying | Related Jetstar Welcomes First Airbus A321LR - Simple Flying



ESA Picks Viasat To Conduct Multi-Layered SATCOM Study

The European Space Agency (ESA) has picked Viasat UK Ltd to conduct a multi-layered Satellite Communication (SATCOM) study to focus on evaluating the use cases, market segments and technical aspects of future systems. This will comprise networks that span multiple orbital types including Geostationary Equatorial Orbit, Medium Earth Orbit, Low Earth Orbit, High Altitude Platform Systems, and include various frequency bands, satellite operators and network designs. The study will explore a system design that supports the full range of both current and future satellite service types, increased spectral efficiency, and interoperability.

Runway Girl Network | Related Eutelsat and OneWeb to combine in all-share transaction - Runway Girl




Today's picture comes from @petersaviation, showing a Lufthansa Airbus A320neo taxiing at Frankfurt Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

I’m in the minority but while LAX isn’t on my list of absolute favorite airports I have an overall positive opinion of it from a #PaxEx perspective. Airline choice & terminals are important though. From an #avgeek perspective it’s one of the best planespotting airports anywhere.

WTC @FormerlyWTC


Association News

Registration is NOW OPEN for APEX/IFSA EXPO!

Registration is now open the most comprehensive end-to-end airline passenger experience marketplace in the industry – APEX/IFSA EXPO! On October 25-27 in Long Beach California, join more than 1,500 industry professionals, including airline CEOs, executives, suppliers, and decision-makers from dozens of airlines around the world, in showcasing the latest technologies, products, and content and share unique insights via our thought leadership programming. Click here to register.


> Quote of the Day

“We now need a modern and fair internationally competitive remuneration structure in all occupational groups. This favorable ballot does not yet necessarily lead to strike action. But it is an unmistakable signal to Lufthansa to take the needs of cockpit staff seriously.”

Dr. Marcel Gröls, Chair of Collective Bargaining Policy, Vereinigung Cockpit
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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