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August 5 2022



Today's Top Stories


Hans Airways Receives Its First A330 Aircraft

Start-up airline Hans Airways has received its first wide body aircraft, the Airbus A330-200. The aircraft’s arrival in the UK is a part of the steps required to achieve operating approval. In the coming weeks, the airline will carry out a route-providing flight to get the Air Operator’s Certificate from the UK Civil Aviation Authority. On obtaining the certificate, Hans Airways plans to launch four flights a week from Birmingham to Amritsar in North India. The carrier plans to launch this year, and will link secondary cities in Britain and India.

AeroTime Hub | Related Bonza Takes Delivery Of Boeing 737-8 MAX - Inflight



IndiGo Introduces Three-Way Exit For Flyers

IndiGo has become the first airline in the world to introduce a new ‘Three Point Disembarkation’ process that enables passengers to exit the aircraft faster than ever before. The airline’s three-door exit formula is carried out using two forward and one rear exit ramps, saving at least five minutes of turnaround time per flight. Since the airline operates nearly 1,600 flights a day, this will save a significant amount of time across the network. The new process is currently being trialed in Delhi, Mumbai and Bengaluru.

Business Standard | Related Indigo Expects To Be On 'Profitable Growth' Path Soon; Working To Address Staff Issues - Economic Times



Delta To Test Free Wi-Fi On Some Flights This Summer

Delta Air Lines will offer complimentary Wi-Fi on a select number of flights this summer. This is a part of Delta's years-long effort to launch free wireless internet service. The airline has also been working to increase bandwidth and reliability by expanding satellite-based Wi-Fi with a new provider. Delta has made significant investments in the WiFi initiative and plans to launch the complimentary service on all its domestic flights, eventually.

The Sun | Related Dash 8 Adds IFE/C With Starlink Option - PAXEX. AERO



American Airlines To Redesign Admirals Club Lounges

American Airlines is redesigning its Admirals Club lounges across the US. The airline has 50 lounges worldwide, including one at London Heathrow. The lounges will be redesigned by Chicago-based DMAC Architecture and Interiors, and will include references from local landscapes and landmarks. The bespoke hospitality experience at each lounge will give guests the opportunity to engage, retreat and rejuvenate. The new design will debut at the Ronald Reagan Washington National airport in autumn.

Runway Girl Network | Related Delta Lounge Opening At HND - PAX International



Air New Zealand Announces Science-Based Emissions Reduction Target

Air New Zealand has set ambitious science-based targets as a part of its Flight NZ0 journey to reduce carbon emissions by 2030. The interim target has been validated by the Science Based Targets initiative (SBTi). It requires a 28.9% reduction in carbon intensity by 2030 from a 2019 baseline. SBTi targets show companies how much and how quickly they need to reduce greenhouse gas emissions to prevent the worst effects of climate change. The airline hopes to achieve its sustainability goals through sustainable aviation fuel, continued fleet renewal, operational efficiency and zero emissions aircraft technologies.

Inflight | Related American Airlines Signs Deal For Hydrogen-Electric Engines With ZeroAvia - Business Traveller



Tampa International Airport Launches Rental Service For Baby Equipment

In partnership with local baby equipment company Our Little Suitcase, Tampa Airport in Florida has launched a rental service for parents traveling with kids. The service rents baby equipment including car seats and strollers to reduce the need to bring baby gear on the plane. Rental prices range from US$ 65 to US$ 200, depending on the equipment and the length of the rental. The company also delivers beach chairs, toys and umbrellas. All items are thoroughly cleaned between rentals using hydrogen peroxide and hypoallergenic detergent.

Passenger Terminal Today | Related Raleigh-Durham Airport Opens High-Tech Virtual Food Hall For Contactless Dining - Future Travel Experience



Canada To Expand ArriveCAN Advance Declaration Feature To More Airports

The Canada Border Services Agency has announced plans to bring its ArriveCAN service to more airports in Canada. The service enables incoming travelers to declare their arrival information in advance. With ArriveCAN’s new Advance CBSA Declaration, travelers can submit their customs and immigration declaration up to 72 hours in advance. This new feature is expected to reduce wait times at Canada’s airports in the midst of the travel chaos created by a surging travel demand and acute labor shortages.

Airport Technology | Related Recent ArriveCAN ‘Glitch’ Part Of A Growing List Of Concerns About The App - Global News




Today's picture comes from @vincent.planespotting, showing a Condor A320 landing at Hamburg Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

@AmericanAir Flight was cancelled because pilot was tired. After queuing for 3 hours to get to the customer service counter at DFW, I was offered a measly $12 food voucher when ALL the restaurants were closed, and was told to find a good chair to sleep the next few hours. #PaxEx



Association News

Registration is NOW OPEN for APEX/IFSA EXPO!

Registration is now open the most comprehensive end-to-end airline passenger experience marketplace in the industry – APEX/IFSA EXPO! On October 25-27 in Long Beach California, join more than 1,500 industry professionals, including airline CEOs, executives, suppliers, and decision-makers from dozens of airlines around the world, in showcasing the latest technologies, products, and content and share unique insights via our thought leadership programming. Click here to register.


> Quote of the Day

“Our first widebody Airbus arriving into the UK is a big and significant milestone on Hans Airways’ journey to launch. These past 12 months, we are very pleased to have added a wealth of competence and experience to our leadership and management team and recruited and trained up a full complement of exceptional pilots and cabin crew who will be ready to fly as soon as the airline’s AOC is awarded.”

Satnam Saini, Hans Airways CEO
Read the article


The next newsletter will be out on Monday.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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