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August 24, 2023



Today's Top Stories


Qantas To Retire A380 From 2032, Replace With A350

Qantas has announced it will phase out the Airbus A380 from 2032, replacing it with the Airbus A350 on key long-range international routes. In the interim, twelve A350-1000 jets will join the Qantas fleet from FY28, along with a dozen Boeing 787s from FY27, to progressively replace existing A330s. These new A350s are separate from the ultra-long range A350-1000s intended for Qantas’ non-stop Project Sunrise flights to London and New York, set to begin in 2025.

Executive Traveller | Related Qantas Plans Boeing 787-10 Order - One Mile at a Time



Emirates Celebrates 100 Years Of Warner Bros. Studios

Emirates is celebrating the 100th anniversary of Warner Bros. Studios by introducing a capsule collection of 100 Warner Bros. films on its in-flight entertainment platform, ice. Available from Sept. 1, the collection includes the 1930s classic “The Wizard of Oz”. The airline will also showcase a mini-series about Warner Bros.’ history. Emirates had recently earned the Global Passenger Choice Award for Best Entertainment.

APEX | Related All Emirates passengers can now avail of free Wi-Fi connectivity onboard - Emirates



Korean Air Is Turning Old Uniforms Into Upcycled First Aid Kits

Korean Air has upcycled pilot and cabin crew uniforms into 500 first aid pouches, donating them to local communities near the airline’s headquarters. Essential medicines funded by employee donations were included in the kits. This initiative is part of Korean Air’s ongoing sustainability efforts, which include previous upcycling projects like transforming retired life vests into cosmetic pouches and using retired aircraft parts for resale items. The airline’s eco-friendly actions reflect a broader move toward sustainability within the Korean aviation industry.

Simple Flying | Related Korean Air releases upcycled cosmetic pouches using cabin life vests - BTN



Hawaiian Now Planning Starlink Service Entry In Early 2024

Hawaiian Airlines has delayed the installation of SpaceX’s Starlink Aviation in-flight connectivity system on its transpacific fleet to early 2024. The Airbus A321neo twinjets will be the first to be fitted with the hardware. Originally planned for this year, the installation has been pushed back as the Starlink team continues to work on certification and modification kits for the A321 and A330 aircraft. The Starlink system aims to provide passengers with a “fast, seamless and free Wi-Fi” service.

Runway Girl Network | Related JSX fits entire active fleet with Starlink inflight connectivity - Runway Girl Network



MIAT Mongolian Airlines Wants To Join Oneworld Connect

MIAT Mongolian Airlines is actively pursuing membership in the oneworld Connect program. The program is designed for smaller carriers and offers limited benefits compared to full alliance membership. The airline, which is currently refreshing its fleet with two Boeing 787-9s, already partners with Japan Airlines and Cathay Pacific, making it a logical fit for the oneworld Connect concept. However, only limited perks such as priority check-in and boarding will be available to oneworld frequent flyers.

One Mile at a Time | Related MIAT Mongolian Airlines eyes oneworld connect membership - ch-aviation



Cathay Pacific Reopens San Francisco Lounge

Cathay Pacific is reopening its San Francisco business class and first-class lounge on August 29 as part of its post-pandemic recovery efforts. The lounge’s opening hours will be subject to Cathay’s flight schedule, opening around 9 pm for a 12.55 am departure and mid-morning for a 1.35 pm departure. The lounge will be available to first-class and business-class passengers on Cathay and its Oneworld partners, as well as to various frequent flyer tiers. A more substantial makeover is planned for the future.

Executive Traveller | Related Cathay Pacific Reopens 5 Lounges - Travel Radar



Malta Airport Foundation Funds Art For Local Church

The Malta Airport Foundation will support a project to embellish the Parish Church of Saint Leonard in Kirkop, Malta. The investment will commission new works of art for the south transept, created by local artist Anthony Spagnol. The art will extend the church’s existing decorative scheme with a contemporary twist and aims to encourage reflection and spiritual growth. The decision aligns with the Malta Airport Foundation’s commitment to supporting nearby communities and will enrich the islands’ artistic heritage.

Passenger Terminal Today | Related OMA creates scenography for Islamic Arts Biennale within SOM-designed Jeddah airport - Dezeen




Today’s picture comes from @aviatorlondon, showing an Icelandair Boeing 757 arriving at Heathrow Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Just pre-boarded @JetBlue flight to florida for @usta National Doubles Tourney- cleaned area -informed #flightcrew re #peanutallergy- so kind- simply said we will do our thing to inform others - #PaxEx #repeatbusiness #brandloyalty - hydration starts on #airline for #tennis

Lianne Mandelbaum @NoNutTraveler


Association News

APEX/IFSA Global EXPO - Register now!

APEX/IFSA Global EXPO, co-located with FTE Global, is where the largest gathering of airline executives from around the world come together to network, forge new partnerships, share unique insights, collaborate and meet with the top exhibitors demonstrating the latest innovation and technology. Join us in Los Angeles for the most comprehensive end-to-end airline passenger experience marketplace in the industry from 19-21 September. Click here for more details.


> Quote of the Day

“Our A380s still have a lot of life left in them, especially given their recent cabin updates. But as part of the pipeline we’re building, I can announce they will be replaced by the Airbus A350 from about FY32 onwards.”

Qantas Group CEO Alan Joyce
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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