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September 15 2022



Today's Top Stories


United And Emirates Announce Historic Agreement

United Airlines and Emirates announced a historic commercial partnership that will expand both their networks. As part of the deal, United will start flights to Emirates’ hub in Dubai from Newark next March. Beginning in November, passengers traveling on Emirates into Chicago, San Francisco, and Houston will have access to over 200 U.S. locations in the United network. The codeshare agreement will give the airlines access to the other carrier’s destinations and is the latest thawing in the relationship between U.S. and Gulf airlines.

CNBC | Related Qatar Airways & Virgin Australia Officially Commence Strategic Partnership - Simple Flying



StarLux Secures Loan For Airbus A350 Purchases

Taiwanese carrier Starlux Airlines’ plans for fleet and network expansion got a significant boost when it managed to secure a syndicated loan agreement of $123.7 million with 10 local banks to support the purchase of 18 Airbus A350 passenger jets. The airline’s plans for flights to the US and A350 deliveries were put on the back burner following the pandemic. This is the first syndicated loan for Starlux after the airline conducted five capital injections to boost its paid-in capital to approximately $580 million since it was founded in 2018.

Simple Flying | Related Super Air Jet Adds Another Airbus A320 From CDB Aviation - Simple Flying



Qatar Airways Officially Opens Second Heathrow T4 Lounge

Qatar Airways has unveiled a new frequent flyer lounge at Heathrow Terminal 4, as well as a dedicated Premium check-in area for business and first-class customers. The frequent flyer lounge is located below the carrier’s existing Premium lounge and has been open in its soft phase since the summer. The lounge is open to Oneworld Sapphire and Emerald cardholders, and equivalent status members within member carriers’ frequent flyer programs (including Qatar Airways’ Privilege Club scheme). This is Qatar Airways’ first frequent flyer lounge outside of its Doha hub.

Executive Traveller | Related Inside Sydney Airport’s new-look SkyTeam lounge - Executive Traveller



Southwest Searching For New Seats

Southwest Airlines is in the late stages of evaluation for a potential new seat for its fleet. The carrier’s TechOps team is evaluating options for the next generation of its cabin offerings. The target timeline for a decision is the end of the year, or possibly early in 2023. But that does not necessarily mean the company will have an announcement or a plan to replace its existing seats on board. The company says this process is focused on “being prepared for the future, staying abreast of the technology and comfort options”.

PAXEX.AERO | Related Southwest Airlines Companion Pass Deal Lets You Fly A Friend For Free - Forbes



Inflight Dublin Signs Partnership With MIAT Mongolian

Inflight Dublin will provide MIAT Mongolian Airlines with inflight entertainment (IFE) content and wireless solutions. Inflight Dublin will be deploying its Wireless IFE solution, Everhub, on four of MIAT’s aircrafts. The DO-160G certified hardware features a Graphical User Interface in both Mongolian and English. MIAT will have access to the back-office control center which enables them to manage aspects of the hardware, software, and content offering as well as update their own advertisements. MIAT will also manage duty free and food and beverage orders through the dedicated crew app.

Runway Girl Network | Related Inflight Dublin expands deployments with Wideroe, Drukair - PaxEx.Aero  



Eikos Statyba To Build Departure Terminal At Vilnius Airport

Airport operator Lithuanian Airports has contracted construction company Eikos Statyba to build the passenger departure terminal at Vilnius Airport. The building will have two floors, and Eikos Statyba intends to build an A++ energy-efficient departure terminal with a total area of more than 14,000 sq mt and redevelop 34,000 sq mt of the airport’s access by the end of 2024. The construction will increase the total area of Vilnius Airport’s terminals by one third and more than double the passenger capacity.

Passenger Terminal Today | Related JFK airport breaks ground on New Terminal One - Passenger Terminal Today



SITA Unveils New Airport Digital ID, Sustainability Partner Program ‘Launchpad’

Aviation digital identity provider SITA has unveiled a new partnership program to foster collaboration in four key areas. Called Launchpad, the program will focus on digital identities, advanced analytics and data management, security and safety at airports, and sustainable alternative energy sources. The company also said the new partner program aims at meeting the demands caused by a variety of factors impacting the aviation industry over the past two years, including surging fuel prices and volatility.

Biometric Update | Related Jamaica to adopt SITA Digital Travel Declaration solution - Passenger Terminal Today




Today's picture comes from @metal_bird_aviation, showing a Southwest Airlines Boeing 737-700 aircraft over Long Beach Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Really fun to see the Delta Flight Products SkyPulse streaming IFE status reporting portal in action. Roughly half the pax on this morning's BOS-SFO are using the IFE right now. #paxex

Seth Miller @WandrMe


Association News

Registration is NOW OPEN for APEX/IFSA EXPO!

Registration is now open the most comprehensive end-to-end airline passenger experience marketplace in the industry – APEX/IFSA EXPO! On October 25-27 in Long Beach California, join more than 1,500 industry professionals, including airline CEOs, executives, suppliers, and decision-makers from dozens of airlines around the world, in showcasing the latest technologies, products, and content and share unique insights via our thought leadership programming. Click here to register.


Director of Business Development, Technical Products and Services - Spafax

Spafax operates as a supplier and partner in the airline industry of inflight entertainment, media and content. Clients include large airlines such as Delta, American Airlines, Jet Blue, Air Canada, British Airways, Lufthansa, Qatar Airways and many more, where it delivers a wide variety of content solutions, media sales and digital services to them Spafax is now recruiting for a Director of Business Development, based in London.  For more details on this role, click here.


> Quote of the Day

“Two of the biggest, and best-known airlines in the world are joining hands to fly people better to more places, at a time when travel demand is rebounding with a vengeance. It’s a significant partnership that will unlock tremendous consumer benefit and bring the United Arab Emirates and the United States even closer.”

Tim Clark, President of Emirates Airlines
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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