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October 5, 2021



Today's Top Stories


Air Transport Industry Aims for Net Zero Carbon Emissions by 2050

The IATA AGM has approved a resolution for the air transport industry to achieve net zero carbon emissions by 2050. IATA’s Director General, Willie Walsh, said, “The industry in 2050 will require the mitigation of 1.8 gigatons of carbon. A potential scenario is that 65% of this will be abated through sustainable aviation fuels. We expect new propulsion technology, such as hydrogen, to take care of 13%. Efficiency improvements will account for 3%. The remainder could be dealt with through carbon capture and storage (11%) and offsets (8%).”

IATA | Related Analysis: Airbus’ frank and open climate crisis panel – Runway Girl Network



United Passengers Can Verify Vaccine Info Using Apple Wallet

Passengers that have stored their COVID-19 vaccination records in the Apple Health app running on the iOS15 operating system can now upload them to the Travel Ready Center within United Airlines’ iOS application. Because the records use the SMART Health Cards format, they can be reviewed instantly on United’s platform, helping passengers to quickly confirm that they meet the vaccination requirements for their upcoming trip. Previously, all uploaded documents had to be manually verified before an itinerary was marked “Ready to fly.”

Live and Let's Fly | Related Apple Wallet is Getting Verifiable COVID-19 Vaccination Cards – Tech Crunch



Airbus, Royole Debut Flexible Display Prototypes

Following the establishment of a partnership between Royole and Airbus in 2018, the two companies have revealed a series of flexible display prototypes for the aircraft cabin. Alejandro Morales, project leader for Flexible Display at Airbus, explained, “Fully flexible display is an ultra-thin and ultra-light technology, adapting to any cabin surface with minimum integration efforts. Working as a “sticker,” it is the human-machine interface of the future in aviation, and we are making it real with Royole.” The technology will improve the sustainability of commercial aircraft by reducing weight in the cabin.

Inflight Online | Related Rosen Aviation launches OLED display range – Aircraft Interiors International



American Express, Escape Lounges Open New PHX Facility

American Airlines and Escape Lounges have opened a new facility at Phoenix Sky Harbor Airport’s (PHX) Terminal 3. With a 100-passenger capacity, the lounge spans 4,500 square-feet and includes private seating areas, a complimentary bar and a selection of tapas and small plates such as chorizo breakfast tacos and soy ginger salmon and stromboli bites. It is open to American Express Platinum Card, Business Platinum Card and Centurion card holders, as well as Delta SkyMiles Reserve American Express Card holders. Access can also be purchased online or at the lounge.

The Points Guy | Related The Club CLE touches down with FLŌH fanfare at Cleveland Hopkins International Airport – Travel Daily News



Japan Airlines Designs In-Flight Menu to Reduce Environmental Impact

Japan Airlines (JAL) has introduced a new menu in premium economy and economy class on long-haul international flights that embraces the UN’s sustainable development goals. Designed to reduce the impact on the environment, the menu’s side dishes include pumpkin mousse, which uses the whole pumpkin, including the seeds; and carrot noodles with chicken and sesame-flavored spinach, which uses spinach grown using food waste as compost. The menu will be available until January 31, 2022. 

Japan Airlines | Related Finnair introduces refreshed inflight dining options with sustainability focus – Future Travel Experience



Etihad is Recruiting for 1,000 Members of Cabin Crew

Etihad Airways is running a recruitment drive to fill 1,000 cabin crew positions. The carrier plans to conduct recruitment days across cities in Egypt, Lebanon, Russia, Spain, Italy and the Netherlands. Captain Jihad Matta, head of Crew Performance and Support at Etihad Airways, said, “We will be looking for candidates who have a passion for delivering exceptional customer service and creating memorable moments for guests.” Previous Etihad staff let go due to COVID-19 can apply through the airline’s alumni program.

Arabian Aerospace | Related Etihad Airways Is Giving Away Free Tickets To Expo 2020 Dubai – Forbes



DXB Introduces Mobile Ordering Platform in Partnership with Servy

Dubai International Airport (DXB) has introduced an online food, beverage and retail ordering service, DXB&more, at Terminal 3 in partnership with Servy. It can be accessed via the airport’s Wi-Fi landing page, QR codes around the airport and by visiting the DXB&more website. The service is being fulfilled by Dubai Duty Free and is already linked to 25 retail and restaurant partners. It will be extended to DXB’s other terminals from next year. 

Moodie Davitt Report | Related GateWaiter Mobile Meal Delivery Service Takes Off at Cleveland Hopkins – Aviation Pros





An Air Canada Rouge A321 climbing out over the clouds in Toronto. Captured by @the_binge_traveler.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

In #Boston with @United CEO Scott Kirby planning for APEX/IFSA Board of Governors! We met earlier in the day and grabbed this photo on the way back to the Boston Park Plaza! Thanks from all of us at @theAPEXassoc / @IFSAOnBoard !

Dr. Joe Leader @joepleader


Association News

Rebuild Trust in Air Travel with the APEX Health Safety powered by SimpliFlying Program

Do you want to join a group of 25+ airlines actively seeking to rebuild trust in travel post-COVID-19? Begin the APEX Health Safety powered by SimpliFlying audit free of charge today to see whether your carrier would be certified as Gold-, Platinum- or Diamond-level based on its existing health safety measures across 10 stages of the passenger journey. Start now.


> Quote of the Day

“​In our on-board distribution scenario, only a single passenger has to hit the ground, as IIM+ can distribute streaming packets inside the on-board network.”

Ong Yong Beng, Images in Motion
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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