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October 12, 2021



Today's Top Stories


Tim Jordan Outlines Plans for Bonza, Australia’s New ULCC

Australia could have a new domestic ultra-low-cost carrier (ULCC) by early 2022. Tim Jordan, chief executive at Bonza, said it hopes to rival the low ticket prices sold by easyJet and Ryanair, but will follow a business model similar to Jet2, which operates leisure routes. He has sent expressions of interest to 46 airports inviting them to be a part of Bonza’s initial route network. “There won’t be multiple frequencies a day you can choose from … It will be more like three or four frequencies on a route per week. This allows us to fly routes where there isn’t currently a non-stop service,” he explained. Bonza plans to use Boeing 737-8 jets. 




SIA Creates In-Flight Wellness Program with Golden Door

Singapore Airlines (SIA) has teamed up with spa resort Golden Door to offer a bespoke in-flight wellness program on its longest flights from January 2022. Premium passengers will have access to an e-library of exercises to increase circulation and expert learnings on sleep techniques. A special menu designed by Golden Door’s executive chef Greg Frey and Anthony McNeil, SIA’s director, Food and Beverage, features sample dishes such as a citrus grilled shrimp salad with honey-glazed mushrooms, blackberries and sourdough croutons; followed by portobello meatballs and risotto with heirloom tomato sauce and wilted greens.

Travel + Leisure | Related SIA And Canyon Ranch To Enhance Customer Experience And Well-Being On World's Longest Flights – Singapore Air



OneWeb Hopes to Launch Satellites Using Indian Rockets

OneWeb has signed a Letter of Intent (LOI) with NewSpace India Limited (NSIL), the commercial arm of the Indian Space Research Organisation, to use the Indian-built Polar Satellite Launch Vehicle and Geosynchronous Satellite Launch Vehicle as platforms from which to launch OneWeb’s satellites in India. The letter will be converted into a binding agreement following approval by the OneWeb and NSIL boards. The LOI was revealed at the launch of the Indian Space Association, which aims to be the collective voice of space and satellite companies in India and of which OneWeb is a founding member.

OneWeb | Related Eutelsat adds $165m to OneWeb investment – Total Telecom



American Express Opens Europe’s First Centurion Lounge at LHR

American Express has opened its first European Centurion Lounge at London Heathrow Airport (LHR). Located in Terminal 3, the 650 square-meter space features custom amenities including a global menu developed by Michelin-Star Chef Assaf Granit and the first ever Centurion Lounge tea cart, which will offer hot and cold teas and pastries. The lounge, which is equipped with dedicated workspaces, power outlets, private phone areas, wireless mobile charging and high-speed Wi-Fi, will also be stocked with bespoke Soapsmith bath and body care products with scents inspired by different areas of London. 

Business Wire | Related Amex Centurion Lounges Coming To Australia – One Mile at a Time



ATR Opens Customer Experience Studio

ATR has opened a Customer Experience Studio at its headquarters in France. Equipped with seven cameras, a high-performance sound system, touch screens and virtual reality devices, the studio enables customers and stakeholders to have an interactive digital tour of ATR’s products and services. Stefano Bortoli, ATR’s CEO, said, “This Customer Experience Studio will bring the world to ATR, no matter where they are, offering a premium and customizable experience. With this digital-first approach it will show, not tell, how ATR plays a leading role in regional aviation.”

ATR | Related ATR, Braathens Regional Airlines and Neste Accelerate Pure SAF Certification – AIN Online



CDC Begins COVID-19 Variant Detection Trial at SFO

The Centers for Disease Control (CDC) has launched a pilot program at San Francisco International Airport (SFO) in collaboration with XpresCheck and Ginkgo Bioworks to detect new COVID-19 variants among passengers entering the US. Passengers are invited to volunteer for a “pooled” PCR test, meaning several passengers’ samples are combined, tested as a group and sequenced if positive, or to use an at-home specimen collection kit that is submitted for an individual PCR test three to five days after their arrival. Similar programs will also be launched at JFK and Newark airports.

Air International | Related XpresSpa Group Receives Approval for a $2 Million Program with the CDC for Biosurveillance Tracking at Three US Airports – XpresSpa



Geneva Airport Introduces Duty-Free Vending Machine

Geneva Airport is now equipped with a fully digital, automated duty-free vending machine provided by Lagardère Travel Retail Switzerland in partnership with Inflyter. The machine allows users to order, pay and collect popular duty-free items in under 60 seconds using a touchscreen menu. It will initially offer tobacco products, but can also accommodate fragrances, skincare, cosmetics and other goods. Travel and age verification checks are made using an integrated scanner for boarding passports and identity cards. Two large screens on either side of the machine can support brands’ broader marketing campaigns.

Moodie Davitt Report | Related Lagardère Travel Retail Switzerland partners with Inflyter to deliver enhanced digital shopping services – Inflyter





An Aegean Airlines A320 departing Corfu from Runway 34. Captured by @enda_burke.

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Association News

Book Your Hotel for APEX/IFSA EXPO Today!

Have you booked your hotel room for this year's APEX/IFSA EXPO? Make your reservation by November 2 at the Hyatt Regency Long Beach, which is just a stone's throw from the Long Beach Convention Center. Please note that if you had an existing reservation for the event's original October dates, your reservation has been canceled and you will need to rebook. Book now.


> Quote of the Day

“[The signaling server technology] essentially regulates the broadcast feeds and ensures that only one feed per channel is required onboard.”

Christopher Schmidt, Images in Motion
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Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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