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October 18, 2023



Today's Top Stories


Airline stocks plunge as flights to Middle East cancelled

Airline stocks, including International Consolidated Airlines Group (IAG), easyJet, Wizz Air, and Air France-KLM, have fallen due to the Middle East conflict. Wizz Air has canceled flights to and from Tel Aviv, and other airlines have suspended their flights to the city as a result of escalating violence. IAG's share price is down 4.35%, easyJet is down 5.35%, Ryanair is down roughly 3%, Wizz Air is down 7%, and Air France-KLM is down nearly 5%. American Airlines, United Airline Holdings, and Delta Air Lines are also canceling flights to Tel Aviv due to the conflict. Despite disruptions, airline capacity is still expected to surpass 2019 levels, indicating recovery from the pandemic.

IG News | Related

U.S. and European airline stocks fall after United earnings, Middle East developments - Seeking Alpha



Airline executives call for new UK rules on passenger compensation

Airline executives in the UK have urged the government to establish new rules that would enable airlines to share responsibility with air traffic control and airports for flight disruptions. This move aims to prevent the entire financial burden of compensating passengers for disruptions from falling solely on the airlines. The call for these new rules comes after a major air traffic control glitch in the UK in August, which resulted in numerous flight cancellations and delays. Despite it being a technical issue, airlines had to compensate passengers for the disruption. Currently, the UK has regulations similar to the EU for passenger compensation.

Reuters | Related Air navigation service providers must pay for failure - Airlines



Emirates expands Neste partnership for supply of sustainable aviation fuel

Emirates has expanded its partnership with Finnish biofuel producer Neste, securing a supply of 3 million gallons of sustainable aviation fuel (SAF) for 2024 and 2025. This represents the largest volume of SAF used by any Middle East and African airline. The SAF will be blended with conventional jet fuel to power Emirates flights departing from Amsterdam Schiphol and Singapore Changi airports. This move is part of Emirates' efforts to reduce its carbon footprint and increase the use of alternative fuel. The adoption of SAF is crucial for the aviation industry's goal to achieve net-zero emissions by 2050.

The National | Related Emirates strikes Neste deal to secure SAF for 2024-25 - Flight Global



Air France Plans To Cut Flights At Paris Orly Airport

Air France plans to significantly reduce its operations at Paris Orly Airport by 2026, consolidating its flights at Paris Charles de Gaulle Airport instead. The exception is one flight from Orly to Corsica. Air France's presence at Orly primarily includes domestic and leisure flights to French overseas territories and select African destinations. The move comes in response to changing travel demands, decreased traffic on domestic routes from Orly, and France's ban on domestic flights with train connections under four hours. The low-cost carrier Transavia will continue operations at Orly, taking over some domestic routes currently served by Air France. The plan is subject to approval by employee workgroups.

One Mile at a Time | Related Transavia to pick up routes as Air France signals end to Paris Orly flights by 2026 - Flight Global



Toronto Pearson now has a roaming security robot

Toronto Pearson International Airport has introduced an autonomous crime-fighting robot to enhance security measures. Developed as a proof-of-concept by a team comprising Honda, Illuminex AI, Genwave Technologies, Cisco, and Eagle Aerospace, this autonomous robot will patrol the airport's runways, taxiways, and security fences, alerting authorities to any safety or security issues. It uses various technologies, including an Operational AI solution, private radio communication, and AIROps software, all supported by the Honda Autonomous Work Vehicle as its mobility platform. The robot can identify security risks, from holes in chain-link fences to more imminent threats, making the airport safer for passengers and operations.

BlogTo | Related



LAX opens airside link between terminals

Los Angeles International Airport (LAX) has introduced an airside connector linking Terminal 3 and Tom Bradley International Terminal, allowing passengers and airport staff to move freely between the terminals post-security. This airside connection covers approximately two miles from Terminal 1 to Terminal 8, providing passengers access to connecting flights, various amenities such as food and beverage vendors, shops, entertainment options, lounges, children's play areas, and pet relief stations. It marks the first time in the airport's history that unrestricted terminal-to-terminal access is available to users. The airport's modernization also includes plans for an automated people mover (APM) and pedestrian bridges set to open in 2024, further enhancing airside connectivity.

Passenger Terminal Today | Related

All Eight LAX Terminals Now Connected Unimpeded Post-Security - Aviation Week



Canadian fractional operator AirSprint selects Gogo 5G

AirSprint has selected Gogo Business Aviation's 5G technology to upgrade its Cessna Citation CJ3+ and Embraer aircraft, making it Gogo's first Canadian fleet customer. Gogo 5G is expected to deliver speeds five to 10 times faster than current speeds, at approximately 25 Mbps on average and 75-80 Mbps at its peak. This upgrade is intended to provide AirSprint with improved in-flight connectivity (IFC) for its owners. The agreement also includes options for AirSprint to upgrade its midsize aircraft with Gogo Galileo HDX, Gogo's Low Earth Orbit (LEO) global broadband solution, expected to launch in the second half of 2024.

Runway Girl | Related

Gogo adds AirSprint as first Canadian 5G fleet customer - Paxex.aero




Today’s picture features a Rex Saab340 leaving Perth, via @c.r__photography_ Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

With three weeks to go until @FutureTravelX APEX Asia Expo in Singapore, November 8-9, new world-class speakers have been added to the agendas from @SouthwestAir , @SITAonline , @airindia , @WestEntLLC , @SAFRAN . Register today: http://bit.ly/2EqvYCY

The Afritraveller @theAPEXassoc


Association News

Register for FTE APEX Asia Expo – Preparing for Tomorrow’s World

FTE APEX Asia Expo, 8-9 November 2023, at the Marina Bay Sands Expo & Convention Centre in Singapore, is the largest free-to-attend passenger experience and business performance expo for the air transport industry. It will provide a unique platform for the industry's most innovative suppliers from across Asia and further afield to come together to showcase their latest products, services and solutions designed to help airlines improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency. The networking and business development opportunities are immense, and our AI matchmaking app, powered by Swapcard, provides incredible access to the most progressive companies in the industry, with whom you can connect to help redefine your organization’s passenger experience and business performance strategies. Learn more and register.


> Quote of the Day

"We can't be the insurer of last resort for everything that goes wrong in our industry."

Loganair Chief Executive Jonathan Hinkles
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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