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Today's Top Stories


[VIDEO] APEX Weekly Wrap Feat. Crystal Cabin Award Project Manager

In this episode, Carmen Krause-Bösterling, project manager at the Crystal Cabin Award Association, explains why two special categories of the CCAs have been added to the lineup this year and how companies can submit entries for them. Also covered is STELIA Aerospace's new OPERA business-class seat for single-aisle aircraft, the deployment of SKYdeals' "shoppertainment" platform onboard Lufthansa and Austrian flights, and an impressively large-scale documentary about the new Istanbul Airport, "A Monument of Victory."




Emirates Hit With $400,000 Fine for Flights Over Iran

Emirates operated flights carrying the JetBlue code over Iranian airspace for three weeks last summer, a move that violated an FAA-issued NOTAM prohibiting such services. The move will cost the carrier $400,000 in fines. Emirates said the JetBlue code should not have been included on those flights after the carrier resumed service to Tehran, and that they were "inadvertently retained" owing to an "internal oversight." The carrier chose to accept the fine rather than further litigate the issue.

Flightglobal | Related Emirates To Receive $2 billion State Aid Package - Airline Geeks



Transavia Partners With Just Eat for Onboard Meal Delivery

A handful of Transavia flights from Amsterdam's Schiphol Airport now feature a meal pre-order option via Just Eat. The program, launched in partnership with catering provider iFleat, allows passengers to order a fresh meal up to 90 minutes prior to departure for delivery on board. The service is currently available for flights to four destinations and is expected to expand to other departure points as well. The new service hopes to improve the onboard experience, which has been limited by reduced catering options owing to COVID-19 considerations and reduced interactions between passengers and crew.  

Inflight Feed | Related iFleat FAQ - iFleat



Safran to Shutter Bellingham Cabins Facility

The Safran Cabin manufacturing site in Bellingham, Washington, is slated to close by the end of 2021. The facility covers 200,000 square feet of production space and currently employs 250 workers, down from a peak of 600. The site has operated in the aerospace interiors market under a variety of names for 30 years. Company officials blame the drop in air travel tied to COVID-19 for the closure.

Bellingham Herald | Related French aerospace firm expanding operations in northern Mexico - WSPA



GA Telesis to Distribute Honeywell UV Cabin System

The Honeywell UV Cabin System (née GermFalcon) expects to reach more airlines through a distribution agreement signed with GA Telesis. GA Telesis will make the UV Cabin System available via its Tarmac Solutions Group, which provides ground support technology to airlines around the globe. Already in use by JetBlue Airways, Azul Airlines and Qatar Airways, this cabin system from Honeywell utilizes UV light to sanitize an aircraft's cabin, galleys and lavatories in less than ten minutes.

Business Wire | Related Qatar Airways Becomes the First Global Carrier To Operate Honeywell's Ultraviolet Cabin Cleaning Technology - Qatar Airways



Prague Airport Boosts Cybersecurity Operations

Václav Havel Airport in Prague inaugurated a dedicated cybersecurity operations center, one of the most advanced in the Czech Republic, to protect its strategic infrastructure and prevent the misuse of airport information systems. The system depends on multiple layers of security and can be scaled up to support future technology platforms and projects, including autonomous vehicle operations on the airport grounds. Vaclav Rehor, chairman of the Prague Airport Board of Directors said, "The complete safety of passengers and air traffic is our absolute priority. Threats to important airport information systems can lead to serious disruption to traffic, affecting both staff and passengers."

Passenger Terminal Today | Related CAA announces cybersecurity accreditation scheme - Passenger Terminal Today



LAX Launches Contactless, Mobile Meals Ordering Option

Passengers passing through Los Angeles International Airport (LAX) can now order food to go from more than 30 vendors via their mobile device. Through an expanded partnership with technology provider Grab, the LAXOrderNow.com site allows passengers to review menus, place orders and pay for everything through a convenient interface. Passengers are alerted when the food is ready to collect, allowing the entire transaction to be handled with minimal employee contact. The service uses a mobile-friendly website rather than a dedicated app.






In 2018, APEX asked its members about the most memorable airline service they ever received. Illustrator Bárbara Malagoli designed a delightfully whimsical visual mash-up of their responses!

This week, we're featuring @bmalagoli's stunning creations for #APEXExperienceMag.

> Tweet of the Day

#AirAsia Digital and @Google join hands to launch @redbeatacademy

airasia @airasia


Association News

Join APEX and Commit to the Future of the Airline Industry

APEX members accelerate advancements to every aspect of the passenger experience. More than 300 international and regional airlines, aircraft manufacturers, motion picture studios, content providers, avionics systems manufacturers, airports and others form our community. APEX provides its members with benefits that are more important now than ever, including networking opportunities and exclusive resources for research and education. Learn about the different categories of APEX membership and apply now.


> Quote of the Day

"By the end of this year, we're forecasting a 50% drop in passengers year on year."

Michael Gill, Air Transport Action Group
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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