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November 13, 2020



Today's Top Stories


American Airlines Launches VeriFLY App to Validate Passenger Testing Results

American Airlines passengers headed to Jamaica from Miami International Airport can validate their pre-flight COVID testing status via the VeriFLY app, smoothing the check-in and travel process. VeriFLY helps passengers identify destination-specific pre-travel requirements and collect the necessary documentation for the trip. “The app will help us deliver a more seamless travel experience as we support demand return and put customers’ minds at ease that they are fully prepared for their trip,” said Robert Isom, president of American Airlines. As travelers enter each required element, the app verifies that the customer’s data matches a country’s requirements and displays a pass or fail message.

American Airlines | Related COVID Solution VeriFLY Enables Security Line Reservations at DEN – APEX Media



United Brings Clorox Electrostatic Sprayers Into Terminals

Electrostatic disinfection spraying is coming to the terminal area for 35 of United Airlines’ destinations. The Clorox Total 360 System is similar to the technology applied on board aircraft and will be used to spray surfaces in ticketing lobbies, terminals, gate rooms, employee spaces and United Club locations. "Throughout the pandemic, we've worked with United to help enhance the safety of their travelers with disinfecting protocols and products, as part of United's holistic approach to traveler safety," said Heath Rigsby, VP Out of Home at The Clorox Company. "We're proud to extend these efforts to help passengers even before boarding their planes by using our Total 360 System to disinfect surfaces within busy airport settings."

United | Related United partners with Clorox, Cleveland Clinic for new sanitisation measures – Business Traveller



Boeing Bets Big on China

Boeing’s revised aircraft sales forecast anticipates 8,600 new airplanes valued at $1.4 trillion and services valued over $1.7 trillion to be delivered to Chinese airlines over the next 20 years. “While COVID-19 has severely impacted every passenger market worldwide, China’s fundamental growth drivers remain resilient and robust,” said Richard Wynne, managing director, China Marketing, Boeing Commercial Airplanes. China has been predicted to surpass the USA as the largest market in the world and, thanks to the COVID-19 shifts, hit that target earlier than expected.  

Manufacturing.net | Related Commercial Market Outlook 2020–2039 – Boeing



100 Solutions to Aviation's COVID-19 Problems: Part 3

In-flight service has always been at the heart of the passenger experience, but the status quo was simply incompatible with the new travel environment. Amenity kits are now incomplete without PPE, and catering has taken on a whole new look. These are 20 in-flight service products developed to address problems created by the pandemic. The full list of 100 solutions, sponsored by Diehl, will be featured in the next issue of APEX Experience magazine, which will be released on Tuesday, November 17.




Uganda Airlines Unveils A330neo Cabin

As Uganda Airlines inches towards delivery of its first A330-800neo, the carrier is showing off the cabin interiors. Featuring 20 direct-aisle access, flat-bed seats in business class and a 2-4-2 economy class cabin, the aircraft also features many of the Airspace design components that Airbus focuses on. The aircraft is slated for service to Dubai, Mumbai, Guangzhou and London as the carrier expands to intercontinental routes.

Paxex.aero | Related Uganda Airlines Show Stunning A330-800 Cabin – Airways Mag



Grab, HMSHost Plan Major Expansion of Mobile Ordering Platform

Airport concessions operator HMSHost is building on the recent success of its implementation of the Grab mobile ordering platform to grow to another seven major airports in North America. Before the end of the year, Grab's marketplace offering will further expand with HMSHost at the following airports: Minneapolis-Saint Paul International, New York LaGuardia, Tampa International, Montréal-Trudeau International, Miami International, Boston Logan International and Austin-Bergstrom International. Some of the restaurants that will feature the new Grab service include Chili’s, P. F. Chang’s, Pei Wei, Shake Shack and Shula’s Steak House.

Aviation Pros | Related Airport Food Delivery Trend Picks Up During Pandemic – APEX Media



Air Astana Rolling Out Economy Class Amenity Kits From AK-Service

Economy-class passengers on Air Astana will now receive “ECO concept” amenity kits during their travels, focused on adding more eco-friendly initiatives to the airline's onboard offerings. There are two kits on offer, one for inbound and one for outbound flights. They include a neck pillow, shoe horn, comb and other travel essentials in a reusable bag. Many of the pieces are produced from a biodegradable straw-based material. The kit also includes a cardboard phone holder to help passengers enjoy the wireless in-flight entertainment system.

Pax International | Related Air Astana Develop a Signature Scent with Galileo Watermark – Amenities Magazine





This week, we're looking back at past covers of #APEXExperienceMag. Here's what they looked like in 2018!

The next issue of APEX Experience magazine will be released on November 17!

> Tweet of the Day

#DYK the #A350 extended range capability does not involve installation of additional fuel tanks, but rather an adaptation of the fuel system within the existing fuel tank.

Qatar Airways @qatarairways


Association News

Today is the Last Day to Book Your Virtual Expo Booth

The window of opportunity for securing a booth at FTE APEX Virtual Expo is closing fast! Today is the last day to contact us about exhibiting. Don’t miss this chance to be an integral part of air transport’s first major trade show of the year. The two-day event, taking place from December 8 to 9, is expected to attract 8,000+ attendees. Over 100 senior industry executives are already confirmed to speak in support of our “Transforming air transport post-COVID-19” theme, and over 260 airlines and airports are already registered. Book your booth now!


> Quote of the Day

“There are some wonderful scientific studies all suggesting that the risk of in-flight transmission is infinitesimally small."

Anton Vidgen, Air Canada
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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