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November 19, 2021



Today's Top Stories


Porter to Line-fit Viasat IFC on 30 Embraer E195-E2s

Porter Airlines (Porter) has selected Viasat’s in-flight connectivity (IFC) solution for its 30 new Embraer E195-E2 aircraft. The jets will be line-fit with Viasat’s IFC offering and enter service from the second half of 2022. The addition of the new aircraft type to its fleet is part of Porter’s plan to expand its current regional network across Eastern Canada and the US to include all of North America, Mexico and the Caribbean. Earlier this week, Viasat entered a buyer-furnished equipment agreement with Embraer, becoming the first Ka-band IFC supplier to be line-fit available on its family of E2 aircraft.

APEX Media | Related Aircraft retrofit market readies for new IFC system installs – Runway Girl Network



ULCC Lynx Air Enters Canadian Market

Calgary-based charter airline Enerjet is rebranding as Lynx Air and will operate as an ultra-low-cost carrier (ULCC) in competition with WestJet’s subsidiary Swoop, also headquartered in Calgary, Alberta. Lynx’s initial fleet will consist of three Boeing 737 MAX aircraft due in early 2022, but the carrier is planning to operate a total of 46 737s within the next seven years. The airline’s network will start with a mix of short-haul and domestic services before expanding to the US and internationally. The introduction of Lynx Air comes within a day of Swoop and Flair Airlines announcing separate expansion plans.

Airline Geeks | Related Swoop Announces Major Expansion and Investment in Edmonton – Cision



Living Curtains: The Evolution of Green Walls in Airports?

Commonly featured in airports, living walls have a positive effect on travelers’ mental health as well as improving airflow, filtration and noise absorption. Now, companies including EcoLogicStudio have taken the concept a step further, creating “living curtains” that use algae pocketed within bioplastic sheets to filter carbon dioxide out of the air. When installed across two stories of a building, the curtains have the same impact as 20 large trees, and the process creates a byproduct that is essential in the construction of further bioplastic.

SimpliFlying | Related Download SimpliFlying's Rise of Green Travel Report



AirAsia Passengers Can Check in with their Faces Using Super App

Following a testing phase in the first quarter of 2022, AirAsia will deploy its in-house biometric technology, Fast Airport Clearance Experience System (FACES), across the Philippines. This will allow its super app users to check in for flights using facial recognition as well as to use FACES to order and pay for travel services including hotels and ride-hailing. AirAsia super app’s CEO, Amanda Woo, said, “All AirAsia super app users around the region can now register for FACES easily on the app.” The company launched its ride-hailing service, AirAsia Ride, in Kuala Lumpur during August. 

PhocusWire | Related airasia super app wheels into e-hailing with airasia ride launch – AirAsia



Qatar Airways Showcases First Boeing 777-9 at Dubai Air Show

Qatar Airways showcased its role as the global launch customer for Boeing's 777-9 by welcoming the aircraft at Doha International Airport during the Dubai Air Show. The twin-engine jet will now be flown back to Boeing Field in Seattle to continue its test program. With its new carbon-fibre composite wing, engines and natural laminar flow nacelles, the 777-9 builds on technology used for Boeing’s existing 777 and 787 Dreamliner aircraft families, and promises to lower fuel consumption by 20% compared to previous generations. 

Qatar Airways | Related Boeing Reports Progress on 737 Max 7, 777-9 – AIN Online



Brussels Airlines Unveils New Brand Identity

Brussels Airlines has refreshed its livery by introducing a new font and placing emphasis on the word “Brussels,” which is now larger. The tailfin features various sizes of red, grey and blue dots to represent the diversity of the carrier’s  passengers and destinations. An Airbus A330 will become the first aircraft in its fleet to sport the livery from May 2022, along with the tagline “you’re in good company.” Michael Moriaux, Brussels Airlines’ head of Marketing, said, “We created a more contemporary branding, one that is fit for our digital age, one that represents a reliable and modern airline.”  

The Points Guy | Related How Embraer Paints Its Profit Hunter Liveries By Hand – Simple Flying



Servy Reaches 10m Transactions, Launches Servy Insights+

Self-service platform Servy has logged 10 million transactions. It is available at 80+ airports and over 1,000 restaurants and retail outlets. “It took five years to hit five million transactions, so doubling that number within one year – during a pandemic – is a testament to the adoption of the technology within the industry and a true paradigm shift among guests,” said Jeff Livney, Servy’s CEO. The company has now launched Servy Insights+ to allow airports and hospitality partners to leverage data across the platform and improve customer experience and revenues. 

Moodie Davitt Report | Related URW and Servy announce strategic partnership to enhance omnichannel airport offer – DFNI Online





An Air Canada 787-9 coming in to land at London Heathrow from Vancouver. Captured by @csb_aviation.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

We are happy to announce @goeasternair as IATA's new addition to its #airlinemembership. Eastern operates scheduled, charter and aircraft, crew, maintenance & insurance services from NY, MIA & BOS to a number of countries in Latin America.



Association News

There's Still Time to Register for APEX/IFSA EXPO

Join over 1,000 industry professionals, including nearly 200 airline representatives and 100+ exhibitors, at APEX/IFSA EXPO to see the latest innovations designed to enhance the passenger experience. The event will kick off with a Thought Leadership Conference featuring speakers including United Airlines CEO and APEX/IFSA Board of Governors Chairman Scott Kirby, SAUDIA CEO Captain Ibrahim S. Koshy and Turkish Airlines Chairman İlker Aycı, before the show floor opens for two full days. Register now.


> Quote of the Day

“Using Viasat’s technology allows us to create a distinct digital passenger experience for longer routes that builds on our award-winning approach to hospitality.”

Kevin Jackson, Porter Airlines
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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