Apex Daily Experience
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December 9, 2021



Today's Top Stories


[VIDEOS] Watch FlightPlan Interviews from EXPO On Demand

Inmarsat hosted the fourth edition of its FlightPlan virtual broadcast series at APEX EXPO last week in Long Beach, California. The company filmed interviews with airline CEOs including United’s Scott Kirby and SAUDIA’s Ibrahim S. Koshy from a glass-panelled studio located at its booth on the exhibition floor. Koshy discussed SAUDIA’s plans to make in-flight connectivity a central pillar of its customer experience over the next few years, while Kirby focused on the importance of sustainable aviation. Recordings of all the interviews can be accessed on demand via the FlightPlan website.   

APEX Media | Related Watch FlightPlan Interviews from APEX EXPO – FlightPlan



ANA to Unveil Newly Designed Boeing 787-9 Aircraft

All Nippon Airways (ANA) has announced the redesign of its Boeing 787-9, which will be introduced on domestic routes on December 9. The aircraft will have 28 premium-class seats, up from the previous 18. Manufactured by Safran Seats US, they will feature intuitive seat controls, large dividers, and a more luxurious texture, color, pattern and fabric. Economy-class seats will incorporate ergonomic technology and a unique fabric pattern. Seatback monitors will be installed across all classes and the number of aircraft with personal monitors on domestic routes will total 61 by the end of the year.

ANA | Related Qantas Restarts 787-9 Dreamliner Deliveries in 2022 – Australian Aviation



Cebu Pacific Introduces New A330neo Cabin

For its 25th anniversary, Philippines-based Cebu Pacific has revealed a cabin design inspired by its hometown Cebu and the colors of the Philippine islands for its A330neo. Designed with LIFT Aero Design, it features teal lighting panels, blue-on-blue mango-patterned Cebu logos and Recaro-designed ergonomic seats with a carbon-fibre texture reminiscent of Cebu’s famous hanging rice. The carrier's signature colors, blue and yellow, will accent seats, and the lavatory and carpet patterns will feature the airline's eagle icon. The design will be incorporated on all A330neo aircraft deliveries, the first of which is set to enter service this month.

Cebu Pacific | Related Bucher supplies galleys for Cebu Pacific’s first A330neo – Aviation Business News



JAL Pilots Software for In-Flight Meal Ordering

Japan Airlines (JAL) has completed the pilot phase of its in-flight meal ordering application with software company Ditto. The Ditto-powered app allows JAL's crew to process passenger orders and communicate using mobile devices without an internet connection. The success of the pilot means airlines will be able to provide touchless digital experiences for passengers without connectivity. It syncs with crewmembers' iPads in real-time throughout the flight. Ditto also enables ground crew to conduct maintenance activities more efficiently, leading to faster turnaround times.

PAX International | Related United Airlines rolls out inflight food and drinks pre-ordering – Future Travel Experience



Delta Offers Free In-Flight Access to Spotify

Delta Airlines and Spotify have expanded their partnership to offer passengers free in-flight access to Spotify through January 19, 2022. Passengers can access the service using their personal devices, including iPhones and iPads, without purchasing in-flight connectivity. Delta and Spotify announced their original partnership in September, which saw the carrier offer free Spotify music and podcasts through Delta’s seatback in-flight entertainment service. The partnership now covers access to Spotify using personal electronic devices on all flights equipped with the airline’s Viasat in-flight Wi-Fi.

9to5Mac | Related Spotify Takes to the Skies With Delta For an Exclusive In-Flight Audio Experience – For The Record  



Seychelles Airport Launches Biometric Health Corridor

Seychelles Airport has installed a biometric corridor for passenger health screening. The walk-through AI-powered bio-corridor guarantees contactless and secure travel by identifying individual travelers using facial recognition technology and matching them to Seychelles’ database of authorized travelers. The bio-corridor can process 30 travelers per minute and checks their temperatures before sending them to immigration, medical examination or quarantine. Designed by border security firm Travizory and fully integrated with the Seychelles Islands Travel Authorisation System, the bio-corridor also validates whether the traveler has submitted required health documentation and is authorized to travel.  

International Airport Review | Related Saudi Arabia plans imminent rollout of biometric passport, UAE hits 2M digital IDs – Biometric Update



Australia’s Competition Regulator Approves $17B SYD Takeover

The Australian Competition and Consumer Commission (ACCC) has approved a $17-billion takeover of Sydney Airport (SYD) by the Sydney Aviation Alliance (SAA) comprising of IFM Investors, QSuper, AustralianSuper and US-based Global Infrastructure Partners. After assessing the cross-ownership of SAA members between Sydney, Melbourne, Brisbane, Perth and Adelaide airports, the Australian competition regulator found limited competition, making it unlikely for any one consortium member to gain control of an airport. The deal has received approval from the European Commission as well, but still needs approval from Australia’s Foreign Investment Review Board and the company’s shareholders.

Reuters | Related Sydney Airport agrees to $23.6 billion buyout deal – Infrastructure Magazine





The heart overhead. Captured by @mbg_aviation

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

This year, we brought the North Pole a little further south! Our Fantasy Parades treated pediatric patients, underprivileged children and their families to drive-through winter wonderlands across the country. Santa even stopped his sleigh in each city to deliver presents!

United Airlines@united


Association News

APEX/IFSA Board of Governors Unanimously Support Four New 2021-2022 Initiatives

The APEX/IFSA Board of Governors meeting took place onstage for the first time ever at last week's APEX/IFSA EXPO event in Long Beach, California, with CEOs joining both in-person and virtually. During the meeting, the board voted to prioritize four initiatives over the next year. These included vaccinating their workforce to the fullest extent possible as long as COVID-19 remains a threat to global air travel and sharing ‎disruptive passenger data lists with one another in accordance with the law. Find out more.


> Quote of the Day

“If you want to be a leader, then whenever you’re presented with a challenge, you have to have only one response, challenge accepted.”

İlker Aycı, Turkish Airlines
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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