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Today's Top Stories


COVID Solution VeriFLY Enables Security Line Reservations

Denver International Airport (DEN) is the first airport to launch VeriFLY, a solution from Daon that offers reserved security checkpoint times, a dedicated screening lane and temperature checks. Reservations are free and can be made up to two weeks before a flight, but slots are limited and issued in 15-minute increments. "If we are successful in the pilot, we will prove that there are actually operational efficiencies that can be gained from this," said Chris McLaughlin, the airport's chief operating officer. "[Other airports] are excited to learn from our experience and move forward with a similar solution once we prove it successful."

APEX Media | Related Taste of DEN Video Series Kicks off with Recipe from Tom's Urban Kitchen & Brewery - Fly Denver



Qatar Airways Adds Honeywell UV Cabin System to Cleanliness Routine

The first global airline to operate the Honeywell UV Cabin System, formerly known as GermFalcon, is Qatar Airways. Today the airline announced that it has received and tested six units and plans to acquire enough in the future to service its entire fleet during turnarounds at Hamad International Airport. Qatar will use the UV system after it performs manual cabin disinfection, which includes washing onboard linens and blankets and sanitizing headsets. JetBlue said it was testing the system back in July.

Qatar Airways | Related Honeywell's UV Cabin System Can Disinfect an A320 in 10 Minutes - APEX Media



Australia Extends Support Programs for Aviation; Qatar Receives $1.95B

The Domestic Aviation Network Support program, which was provided by the Australian government and was expected to end this Wednesday, has now been extended to January 31, 2021. Likewise, the Regional Airline Network Support program slated to end in December will now terminate on March 28, 2021. Deputy Prime Minister Michael McCormack said the programs help the entire economy by reducing uncertainty, which "affects the ability of airlines and airports to plan for recovery and undermines consumer confidence." Meanwhile, Qatar's government injected $1.95 billion into its national carrier, which offsets Qatar Airways' net loss for the year ending March 2020.  

Travel Weekly | Related Qatar Airways receives $1.95 billion government lifeline - Business Traveller



UN, IATA Strengthen Counter-Terrorism Programs

The International Air Transport Association (IATA) and the United Nations Office of Counter-Terrorism (UNOCT) signed a memorandum of understanding to strengthen cooperation with the United Nations Countering Terrorist Travel Program. The effort will see the UNOCT work with member states to help craft legislation and policy to enable passenger data sharing with INTERPOL and other global resources. IATA member airlines will receive and implement the UN goTravel software system to help smooth the exchange of PNR data to track passenger movements across borders. ICAO announced a similar agreement with UNOCT last month.

IATA | Related ICAO, UNOCT, conclude important agreement to curb terrorist mobility through the global exchange of API-PNR data - ICAO



Japan Airlines To Use Gender Neutral Greetings

In a bid to be more inclusive, Japan Airlines staff will no longer begin their announcements in airports and on aircraft with "ladies and gentlemen." Flight attendants and ground staff will instead use "good morning," "good afternoon" or "good evening," followed by "everyone." Or they will say, "attention, all passengers." Air Canada, easyJet and Qantas have all introduced similar measures. In March 2019, United Airlines was the first to launch a non-binary gender option on bookings. Gender-equality advocates say corporate support for LGBT+ rights is growing in Japan, and All Nippon Airways has also said it will evaluate whether it will change its greetings.




ZeroAvia Flies Hydrogen-Powered Piper Aircraft

Participating in the UK government-supported HyFlyer R&D program, ZeroAvia completed what it's calling the first hydrogen fuel cell-powered flight of a commercial-grade aircraft. The company has one last step to achieve in its development program: a 250-mile zero emissions flight out of an airfield in Orkney, Scotland, which it will undertake before the end of the year. ZeroAvia's CEO said the six-seater Piper M-class test flight proved that "passengers could be boarding a truly zero-emission flight very soon." The company also contributed towards building the hydrogen refueling system at Cranfield Airport, and plans to control the production and supply of hydrogen fuel for its powertrains to reduce supply and price volatility.

PR Newswire | Related Airbus reveals new zero-emission concept aircraft - Airbus



Australian Government Criticized for New Sydney Airport Overpayment

When construction on Western Sydney International Airport began in 2018, the Australian government paid $21 million for 30 acres of land which, according to a report released by the country's auditor general, the federal Department of Infrastructure valued at $2.1 million. The land will be used for a second runway once the airport has 37 million passengers a year, in about 30 years. Deputy Prime Minister of Australia Michael McCormack called it a "very good investment," saying it would eventually be seen as a "bargain." Auditors found departmental officials acted unethically by failing to advise ministers how much they proposed to pay the landowner and for not providing accurate answers when it investigated the sale.

The Guardian | Related Major earthworks at Western Sydney International Airport kick off - The Hon Michael McCormack MP






Illustrator Bárbara Malagoli brought the topic of in-cabin Li-Fi, which uses light waves to transmit data, to life.

This week, we're featuring @bmalagoli's stunning creations for #APEXExperienceMag.

> Tweet of the Day

IND is kicking off Banned Books Week, alongside the @VonnegutLibrary, with a new digital exhibit celebrating one of Indy's most beloved writers, Kurt Vonnegut. For those flying, make sure to check out the exhibit located past security in Concourse B!

Indianapolis Airport @INDairport


Association News

How Have Your Preferences and Habits Evolved When it Comes To Flying Again?

Earlier this year, APEX member Plusgrade released a survey asking if 2020 had changed the way you see or feel about travel. Now, four months later, they want to know if you still feel the same way and what that means for the industry. Click the link to fill out their short 5-minute survey.


> Quote of the Day

"Our main goal was to offer a safe, more efficient, touchless system for all restrooms."

Ken Buchanan, Dallas Fort Worth International Airport
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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