APEX partnered with TripIt® from Concur®, the world’s highest-rated travel-organizing app, to gather anonymous passenger feedback based on verified travel itineraries. Using a five-star scale, more than one million flights were rated by passengers from around the world between 1 July 2017 and 30 June 2018.

FOUR AND FIVE STAR RECIPIENTS OF THE 2018 OFFICIAL AIRLINE RATINGS™
(All Listed in Alphabetical Order)

FIVE STAR GLOBAL AIRLINES

  • Aeroflot Russian Airlines
  • Air Canada
  • Air New Zealand
  • All Nippon Airways
  • American Airlines
  • Asiana Airlines
  • Austrian Airlines
  • Cathay Pacific
  • China Airlines
  • Delta Air Lines
  • Emirates
  • Etihad Airways
  • EVA Air
  • Finnair
  • Garuda Indonesia
  • Japan Airlines
  • Korean Air
  • LATAM Airlines
  • Lufthansa
  • Qantas Airways
  • Singapore Airlines
  • Qatar Airways
  • Swiss International Air Lines
  • Turkish Airlines
  • Virgin Atlantic

FIVE STAR MAJOR REGIONAL AIRLINES

  • Aer Lingus
  • Air Astana
  • Alaska Airlines
  • Avianca
  • Bangkok Airways
  • Hainan Airlines
  • Hawaiian Airlines
  • JetBlue Airways
  • JetSuiteX
  • SilkAir
  • Virgin Australia

FOUR STAR GLOBAL AIRLINES

  • Aerolineas Argentinas
  • Aeroméxico
  • Air France
  • British Airways
  • China Southern Airlines
  • El Al Israel Airlines
  • KLM Royal Dutch Airlines
  • LOT Polish Airlines
  • Scandinavian Airlines
  • South African Airways
  • Thai Airways International
  • United Airlines
  • Vietnam Airlines

FOUR STAR MAJOR REGIONAL AIRLINES

  • Caribbean Airlines
  • Fiji Airways
  • Gulf Air
  • Hong Kong Airlines
  • Malindo Air
  • Middle East Airlines
  • Oman Air
  • Philippine Airlines
  • Royal Brunei Airlines
  • Royal Jordanian Airlines
  • SriLankan Airlines

FOUR STAR LOW COST CARRIERS

  • Allegiant Air
  • Citilink
  • Eurowings
  • IndiGo
  • Interjet
  • Jetstar Japan
  • Norwegian
  • Southwest Airlines
  • Thai AirAsia
  • WestJet