EVA Air, winner of Best Overall in Asia and Australia for the APEX Regional Passenger Choice Awards, and a five-star rated airline based on the Official Airline Ratings.

The APEX Regional Passenger Choice Awards (PCAs), presented at Shanghai Marriott Hotel City Centre, wrapped up APEX Asia, 13–14 March, 2018. These awards cover Asia and Australia, Africa and the Middle East, and represent the opinions of passengers around the world via the Official Airline Ratings (OARs). Four- and five-star winners of the OARs were also acknowledged during the ceremony. Here are the winners:


Regional Passenger Choice Awards

Asia and Australia
Best Seat Comfort: EVA Air
Best Cabin Service: Japan Airlines
Best Food and Beverage: EVA Air
Best Entertainment: Cathay Pacific
Best Wi-Fi: Japan Airlines
Best Overall: EVA Air


South African Airways, winner of four PCAs in the Africa region, including Best Overall.

Best Seat Comfort: South African Airways
Best Cabin Service:South African Airways
Best Food and Beverage: South African Airways
Best Entertainment: Ethiopian Airlines
Best Overall: South African Airways

(APEX withheld the award for Best Wi-Fi in Africa due to limited availability of the service in the region.)


Middle East
Best Seat Comfort: Qatar Airways
Best Cabin Service: Qatar Airways
Best Food and Beverage: Qatar Airways
Best Entertainment: Emirates
Best Wi-Fi: Emirates
Best Overall: Emirates and Qatar Airways*
*Both airlines had a numerical tie in the ratings.


Official Airline Ratings

The airlines listed below represent five- and four-star Official Airline Ratings airlines in the Asia and Australia, Africa, and Middle East regions only. For the full list, visit: https://apex.aero/ratings2018/winners

Five Star Airlines – Global

Cathay Pacific
China Airlines
Garuda Indonesia
Japan Airlines
Qatar Airways
Singapore Airlines
Turkish Airlines

Four Star Airlines – Global

Thai Airways

Four Star Airlines – Major Regional

Air Tahiti Nui
Hainan Airlines
Oman Air
Thai Airways

Four Star Airlines – Low-Cost Carrier



All images by Salva Mendez.