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October 11, 2021



Today's Top Stories


Singapore Relaxes Rules for Some International Travelers

From October 19, Singapore will allow passengers on designated flights from nine countries including Canada, the UK and the US to enter without having to quarantine. Those coming from South Korea will be exempt from quarantine from November 19. The country is also halving the number of COVID-19 tests vaccinated travelers must take from four to two. Despite COVID-19 cases continuing to rise, 85% of Singapore’s population is fully vaccinated and most infections are mild. Short-term visitors and long-term passholders must still apply to use vaccinated travel lanes, unlike citizens and permanent residents. 

Executive Traveller | Related Singapore halves number of Covid tests for vaccinated travellers – Executive Traveller



AERQ's AERENA IT Platform to Unlock Airline Revenue

AERQ’s cloud-based, open software IT platform AERENA gives airlines control over the design of the graphical user interface and the applications and media content available to passengers via the company's in-seat system and Digital Cabin Signage. The platform also uses smart data capture and analytics to allow carriers to make data-driven decisions to improve engagement and unlock new revenue streams. Sang Soo Lee, AERQ’s co-managing director, said that by using simpler, faster operational workflows, AERENA “allows updates and deployment of new applications and media content in days, not months.” 

AERQ | Related AERQ, ABOVE to Collaboratively Automate Media Content Supply Chain – APEX Media



Qatar Airways Supports Breast Cancer Awareness Month

Qatar Airways is supporting Breast Cancer Awareness Month with a “Think Pink” experience for those departing Hamad International Airport. The carrier’s first and business lounges are serving a Pink Berry mocktail, ruby hot chocolate and pink-themed afternoon tea. In-flight, business-class passengers receive limited edition BRIC’S amenity kits including “pink-branded” products from Castello Monte Vibiano Vecchio. First- and business-class travelers are offered a pink mocktail and “Think Pink” menu. On select routes, economy-class passengers receive a pink-themed cheesecake and special amenity kits.

Qatar Airways | Related Allegiant Offers Special In-Flight Fundraiser During Breast Cancer Awareness Month – Allegiant Air



Anuvu Strikes In-Flight Games Deal with eOne

Anuvu has partnered with Entertainment One (eOne) to offer airline clients four in-flight games for younger passengers. PJ Masks Robot Raid sees players have to conquer a ten-level adventure, while Cupcake & Dino Big Balloon Adventure sees children experience the imagined skies by collecting coins and avoiding hazards. Anuvu also now offers educational games Peppa Pig’s Memory Match and Ben & Holly’s Little Kingdom Spot the Difference as part of its catalogue. “Our growing games library is now 130 titles strong,” said Dina Dumenko, Anuvu’s VP Software Engineering. 

Inflight Online | Related Anuvu Brings Record-Breaking Film “Hi, Mom” Onboard – Anuvu



Greater Bay Airlines Receives AOC

Following an initial application in July 2020, Greater Bay Airlines (GBA) has received its Air Operators Certificate (AOC) from the Hong Kong Civil Aviation Department. The carrier can now fly passengers on charter services and other non-scheduled flights, but requires an Air Transport License for scheduled passenger services. GBA’s first hearing before the licensing board will take place in December, pushing its launch date to the first quarter of 2022. Despite the delay causing mounting costs for the carrier, CEO Algernon Yau Ying-wah said Greater Bay Airlines is “cash healthy.” 

Simple Flying | Related Greater Bay Airlines reveals flight attendants' uniform – The Standard



AtYourGate, United Pilot Digital Meal Voucher Program

AtYourGate is testing a digital meal voucher program with United Airlines at Denver International Airport. The service allows passengers with delayed or canceled flights to use airline-issued vouchers to purchase food via the AtYourGate website and have it delivered to their departure gate. It enables passengers to use an additional payment method for charges exceeding the voucher’s full value. AtYourGate’s president, Dave Henninger, said, “The digital voucher and delivery option … enables travelers to order from anywhere in the airport while remaining close to their gate for updates on their flight.”

Passenger Terminal Today | Related SkySquad, AtYourGate Match-Up Offers Increased Airport Assistance – APEX Media



KLM Adds Historic Cinema to Delftware Miniature Houses Collection

The latest addition to KLM’s collection of Delftware miniature houses, which are updated each year and gifted to business-class passengers containing Bols Jenever gin, is the Tuschinski movie theatre. Opened by Abraham Tuschinski 100 years ago in 1921, the building brought together several architectural styles: Amsterdam School, Jugendstil and art deco. KLM’s CEO, Pieter Elbers, said, “Abraham Tuschinski's philosophy, creating a warm sense of home and giving customers a memorable experience, is what KLM stands for too.”

PAX International | Related KLM to serve more US destinations this winter – KLM





A Virgin Atlantic A350-1000 on final approach into LHR. Captured by @richdog747.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

👨🏽‍✈️:“Cabin Crew, doors to automatic” - Introducing the latest in luxury where your lounge experience takes flight to a new level! Check out the brand new PLAY Aircus lounge. Open 24/7 🍹🍰🍱💻🚿 Together we can fly🛫 & PLAY!

Lagos Airport @LOSairport


Association News

Book Your Hotel for APEX/IFSA EXPO Today!

Have you booked your hotel room for this year's APEX/IFSA EXPO? Make your reservation by November 2 at the Hyatt Regency Long Beach, which is just a stone's throw from the Long Beach Convention Center. Please note that if you had an existing reservation for the event's original October dates, your reservation has been canceled and you will need to rebook. Book now.


> Quote of the Day

“You'll be able to log into your premium SVOD account and watch the big game live on DAZN or the latest episode of your favorite series on HBO Max.”

Christopher Schmidt, Images in Motion
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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