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October 27, 2020



Today's Top Stories


FlightPlan Reconvenes to Explore Strategies for Aviation’s Recovery

Against the backdrop of the ongoing COVID-19 pandemic, FlightPlan, cohosted by APEX and Inmarsat, will reconvene on November 10, 2020. This event follows ‘FlightPlan: Charting a Course for the Future,’ which livestreamed in April, captivating an audience of thousands from over 100 countries. “The event will delve into the solutions and strategies that will genuinely advance aviation into recovery,” said Dr. Joe Leader, APEX/IFSA CEO.

APEX Media | Related Register for the upcoming FlightPlan event now



ANA to Launch LCC for Asia/Australia Service

Japan’s ANA Group intends to launch a new brand to serve low-cost, medium-haul flights to destinations in Southeast Asia and Oceania. The company will use its existing 787 fleet, reconfigured for a higher density layout, to deliver “sustainable growth through transforming the services of the Group’s airlines to cater to a wider range of customer needs in price range and services.” The move is part of a major operational and brand overhaul that ANA hopes will stem losses and leave the company more responsive to rapidly shifting market conditions.

Aviation 24 | Related ANA, Peach Aviation to launch joint cargo flights in Japan in Nov. — Mainichi



Marseilles Boosts Testing, Dubai Relaxes Rules

Marseilles Airport is the first in France to offer a free, quick antigen test for all travelers passing through its terminals. Other French airports are ramping up similar testing capacity. While the number of destination countries accepting antigen tests remains limited, the reassurance to passengers is seen as an additional benefit. In Dubai, passengers are required to take a PCR test on arrival to enter the country, and most must also take one prior to travel. Updated policies, however, now allow for visitors from the UK and Germany, as well as returning citizens, to only be tested on arrival.

Connexion France | Related Emirates Airline changes COVID-19 PCR test requirements for Dubai — Gulf Today



Airport Food Delivery Trend Picks Up During Pandemic

Airport delivery services aren’t new – AtYourGate, an app that enables food delivery to the gate, launched in March 2018 – but the trend has gained momentum as travelers avoid lining up at airport kiosks due to COVID-19. AtYourGate is now available at 11 airports, with another dozen launching this year. LAX Order Now facilitates food pickup from dozens of restaurants at the airport. Grab and 3Sixty Duty Free partnered to allow travelers to use their mobile devices to shop and order retail items for in-store pickup or gate delivery at DFW.

APEX Media | Related Transavia and Just Eat Takeaway.com first to launch ‘in-flight delivery’ — Transavia



QEF Launches Disability Equality Training for Aviation Sector

The Queen Elizabeth Foundation (QEF) teamed with recognized equality trainers to develop a Disability Equality Training Course specifically aimed at the global aviation industry. This unique course aims to ensure that as the sector rebuilds post COVID-19, equality for people with disabilities is at the heart of the industry. This one-day, interactive course is aimed at the global aviation sector, for staff who are required to understand disability equality to improve the passenger experience, comply with aviation regulatory requirements and ensure they are providing inclusive service at every stage of the journey.

QEF | Related Coronavirus and Accessibility Addressed by APEX/IFSA CEO During Congressional Hearing — APEX Media



Clear Channel Brings Third-Party Ad Validation to Airports

Advertisers will have a new way to evaluate the efficacy of their ads in airports as Clear Channel Airports evolves its monitoring services. The new methodology marks a shift from measuring campaigns solely by passenger count towards a greater understanding of audience behavior and a consumer's likelihood of engaging with ad media in an airport. In comparing historic passenger counts in six US airports against new Geopath audience measurements, the data shows airport campaigns are delivering impressions at a much higher rate, in some cases up to eight times what was previously reported.

PR Newswire | Related Seamless media for Istanbul — Passenger Terminal Today



Milan Bergamo Remains Committed to Capital Plan

Milan’s downtown Bergamo Airport remains focused on its capital plan, keeping its 2030 goals top of mind through the current downturn. “We must look forward and remain positive that we will return to pre-pandemic traffic levels, and therefore we must remain prepared and ready for the future,” said Giacomo Cattaneo, director of Commercial Aviation, SACBO. “We want to ensure we continue to be a quick and vibrant airport, full of services and facilities for all.” The airport recently completed a reconfiguration of its terminal space and added a lounge for passengers with reduced mobility to help ensure that it can meet the needs of passengers into the next decade.

Airport Business | Related Ministers Approve New Airline as Italy Moves to Rescue Alitalia — Aviation Pros





Gasp! It's a “polt-air-geist"! Posted by @handsoffmydinosaur (via Instagram).

The countdown to Halloween is on! This week we’re featuring photos that showcase aviation during the spooky season.

> Tweet of the Day

IATA's Director General & CEO opens the online Global Accessibility Symposium bringing together the #accessibility community, industry, regulators & other partners. #FlyInclusive



Association News

Time is Running Out to Secure Your Custom Video Interview With APEX Media!

In September, APEX Media announced its exciting plans for Virtual EXPO Show Dailies and custom video interviews for the FTE APEX Virtual EXPO taking place from December 8-9. The deadline to secure your very own video interview, prepared with for you with skill by APEX Media’s experienced team, is fast approaching. Click here to learn more about the offer and contact Stephanie Taylor to book yours today! The final day to reserve a video is Friday, October 30th.


View the List of Airlines and Airport Operators You Could Meet at Virtual Expo

Over 230 airlines and airport operators are already registered to attend FTE APEX Virtual Expo, and you can meet with all of them: Use the booth chat feature in the exhibition hall, reserve a chat slot to plan meetings ahead of time and send messages to individuals. Over 50 exhibitors have confirmed their presence thus far. There's still time to secure a booth and get involved, but the clock is ticking – contact our team before November 13 to discuss exhibition and sponsorship opportunities.


> Quote of the Day

“The smart solutions QuiverTree Media provides enable airlines to benefit from an enhanced user experience, reducing overall costs and increasing revenue.”

Vincent Tomasoni, QuiverTree
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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