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October 28, 2022

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Today's Top Stories
 

 
 
 

Fiji Airways CEO shares the secret to the airline’s success

Fiji Airways CEO André Viljoen took the stage at yesterday’s APEX/IFSA Thought Leadership Conference to discuss how the carrier overcomes challenges by “punching above our weight” and embraces the Fijian philosophies of Bula and Talanoa. “A small airline with what I call massive grit that consistently punches above its weight to survive and thrive. Yes, Fiji Airways, a small airline who for the five years before COVID, during and now after, has systematically elevated itself to stand alongside industry giants to achieve what we did yesterday, attaining the APEX Five Star rating.”

APEX Media | Related Fiji Airways rated Five Star Airline - PR Newswire

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Arup and SOM tapped to lead major reimagining of Newark Liberty Airport

Arup in partnership with Skidmore, Ownings & Merrill (SOM) has been brought on board to lead the "major reimagining" of Newark Liberty Airport.  This follows the $2.7 billion overhaul of Terminal A, which is set to debut later this year, and replaces the original terminal opened in 1973.  “The Port Authority is driving a $30 billion investment in transforming the region’s airports into a network of modern, world-class gateways,” said Port Authority Executive Director Rick Cotton, in a statement. “The vision plan for Newark will guide its transformation into a 21st century best-in-class global hub."

Architects Newspaper | Related

Newark airport just hit a major redevelopment milestone as Terminal A opening is weeks away - The Points Guy

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Spirit talks seats and service with APEX CEO Dr Joe Leader

Spirit Airlines unveiled their new HACEO Vector Light and Vector Premium seats in dramatic fashion during yesterday's Guest Experience & Ongoing Innovation session at the APEX/IFSA EXPO in Long Beach. As well as talking about the new seats, the discussion with Spirit’s VP Guest Experience Brand and Communications Lania Rittenhouse focused on how improved seating is just one additional way Spirit’s ongoing Invest In The Guest initiative is changing up expectations for ultra low cost carriers.

APEX Media | Related

Spirit unveils new HACEO Vector Light and Vector Premium seats - APEX Media

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Designing sustainable passenger experience initiatives

The final day of APEX/IFSA EXPO saw a panel discussion on designing sustainable passenger experience initiatives. The session panellists included Boeing Director of Product Marketing for Sustainability Tasha Jackson, KLM CXO Boet Kreiken, SAUDIA Chief Commercial Officer Arved Muhlen and Airbus Head of Cabin & Market Insights Stefan List. The moderator was APEX/IFSA CEO Dr Joe Leader, and the panel focused on areas ranging from passenger communication for the need for greater collaboration in the industry.  

APEX Media | Related

APEX/IFSA Board of Governors green-lights sustainable supplier programme - APEX Media

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Club World full-service returns to British Airways

British Airways is relaunching its much-anticipated Club World (business class) service with new menus offering customers a more brasserie-style dining experience when they travel. The return to a full service will include new standards of dining where each course is served to customers individually. British Airways will start serving signature hot soups and warm desserts, such as artichoke and parmesan soup with rye croutons and warm apple strudel with vanilla sauce, which form part of the airline’s winter menus.

Runway Girl Network | Related British Airways upgrades business class dining, adds new menus - Executive Traveller

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Changi Airport launches security slot booking service

Changi Airport Group (CAG) has introduced a service that enables passengers to pre-book slots for security screening. ChangiQ is accessible via the iChangi app. It is intended to reduce the waiting time in queues and ensure that passengers can enjoy the dining, shopping and play options at Changi Airport. Passengers with a booking can use the special lane for security. The service is currently only available to passengers traveling on Singapore Airlines but Changi is looking to add other airlines progressively.

Passenger Terminal Today | Related

Singapore Airport Is Auctioning Cognac And Whisky Rarities With Minimum Bids Of Over $90,000—But No Takers Yet - Forbes

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EASA awards AES with STC for forward closets on B737 NG

Western Ireland-based Aerospace Engineering Solutions has received a Supplemental Type Certificate (STC) from EASA for the installation of forward cabin closets on Boeing B737-800 aircraft. The modification, developed in conjunction with Causeway Aero in Northern Ireland, sees seat track-mounted underbin coat stowages installed to the forward left- and right-hand cabin area of the aircraft.

Aircraft Interiors International | Related

Boeing Has Now Delivered 100 Converted 737-800 Aircraft - Simple Flying

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> PHOTO OF THE DAY

 
 
@runwaygirl uploaded this Instagram post of the brand new Spirit seats, which were unveiled at APEX/IFSA EXPO, it's our picture of the day! Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!
 
 

> Tweet of the Day

And just like that, the 2022 #APEXIFSAEXPO is over. We'd like to thank everyone for attending & congratulate once again our #APEXIFSAAwards winners. Go here to read some of our original stories from the event: http://bit.ly/3TZY8a6

APEX @theAPEXassoc

 
 
 
 
 

> Quote of the Day

Fiji Airways CEO André Viljoen

“A small airline with what I call massive grit that consistently punches above its weight to survive and thrive. Yes, Fiji Airways, a small airline who for the five years before COVID, during and now after, has systematically elevated itself to stand alongside industry giants to achieve what we did yesterday, attaining the APEX Five Star rating.”


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ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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