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February 8, 2024



Today's Top Stories


flyv Partners With ZeroAvia To Explore Hydrogen-Electric Engines

Startup airline flyv and hydrogen-electric engine developer ZeroAvia have partnered to explore using hydrogen-electric engines for flyv's innovative, on-demand, low-cost flight operations. flyv aims to operate 10-passenger aircraft with a focus on zero-emission technology. ZeroAvia, advancing its 600kW ZA600 hydrogen-electric engine for 9-19 seat aircraft, plans for service entry in about two years. The collaboration will assess the benefits of fuel cell-powered flights across European regional networks, promising eco-friendly travel.

Future Travel Experience | Related ZeroAvia and flyv Partner on Clean, On-Demand Flight Across Europe – ZeroAvia



Delta Air Lines Reveals 7 New And Expanded Sky Clubs For 2024

Last year, Delta unveiled 7 new or enhanced lounges, and this year, it plans to add 3 premium lounges and 4 new or expanded Sky Club locations nationwide. The highlight is the debut of a premium lounge at JFK Airport in June 2024, marking Delta's entry into exclusive lounges tailored for long-haul business-class travelers. This JFK lounge, covering 38,000 square feet, will feature a full-service restaurant, wellness areas, a Sky Deck, and aims to offer a personalized experience to each visitor, similar to high-end hotels.

The Points Guy | Related Delta One "Premium Lounges" Coming To JFK, LAX, BOS, In 2024 – One Mile at a Time



JetBlue Adds "Preferred" Economy Seat Fee

JetBlue has introduced a new fee for "preferred" economy seats located towards the front of the economy cabin, beyond its Even More Space seating. While these seats do not offer additional legroom, they are now subject to a fee for assignment, varying by route and being lower than the cost for Even More Space seats. This change marks a shift for JetBlue, which previously did not charge for standard economy seat assignments. Despite this being a negative change for passengers, it is seen as a logical move for JetBlue, given its financial challenges.

One Mile at a Time | Related JetBlue introduces new seat fee as it seeks to boost profitability – The Points Guy



Harrison Poste To Manage Sales & Operations At Captive Entertainment

Harrison Poste, son of Captive Entertainment’s Co-Founder Paul Poste, has been appointed to manage sales and operations at the company. He will take guidance from his father and colleague Deanna Bellama, who is transitioning into acquisitions. Harrison, a recent graduate of the University of Nevada, has previously assisted the company at various film markets and APEX events. "We are very happy that Harrison is joining us to carry on the legacy of our business that is now nearly 24 years old," said Paul.

APEX Insights | Related Captive to Distribute 300+ Millennium Media Titles Across Non-Theatrical Markets – APEX



Plaza Premium Opens Lounge At Nairobi’s Jomo Kenyatta International

Plaza Premium Group has inaugurated its second lounge in Africa at Nairobi's Jomo Kenyatta International Airport, located in Terminal 1D. This 336 square meter lounge, open 24/7, can accommodate up to 150 guests and offers amenities such as dedicated workspaces, showers, Wi-Fi, charging stations, and a dining menu that combines Kenyan flavors with international dishes. The design features contemporary African aesthetics with tribal patterns. This addition follows Plaza Premium's lounge in Addis Ababa and expands its global presence, including recent openings in Adelaide, Kuala Lumpur, Rome, Amman, and Denver.

Business Traveller | Related Plaza Premium boosts presence in EMEA with new lounge at Nairobi Airport – Moodie Davitt Report



Major Indian Airports Could Use Biometrics For Faster Immigration Process

India is poised to streamline immigration at its major airports, including Delhi, Mumbai, and Bengaluru, by implementing biometric systems to expedite the process for international travelers. Civil Aviation Minister Jyotiraditya Scindia highlighted ongoing discussions to enhance immigration and security with technologies like e-biometrics, aiming to establish international aviation hubs in India. Efforts to improve efficiency extend to optimizing baggage screening and assessing staffing needs. The vision includes transforming key airports into global hubs, akin to Dubai or Singapore, with significant infrastructure upgrades and digital advancements, like DigiYatra, to support this ambition.

Simple Flying | Related App-less airport face biometrics roll out in India as US expansions meet mixed reaction – Biometric Update



SSP Secures 10-Year Contract With Liverpool John Lennon Airport

SSP Group has reaffirmed its commitment to Liverpool John Lennon Airport (LJLA) through a new contract extending their partnership until at least 2036. The agreement includes significant enhancements and expansions of SSP's dining options at the airport. An upscale dining venue, Sable & Co Bar & Kitchen, will open this spring, featuring local cuisine in a stylish setting. Additionally, SSP will refurbish and expand existing establishments, including Upper Crust and Starbucks, and introduce a new American diner and an expanded Kissing Gate pub.

Passenger Terminal Today | Related Liverpool John Lennon Airport opens sensory space – Passenger Terminal Today




Today's picture comes from @klaxplanespotter, showing a Alaska Airlines Embraer E-175 aircraft.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Now that doors for the @Airbus #A220 are to be #MadeinIndia, here is what the cabin of the @jetairways (9W) 2.0 #A220 may have looked like. Clearly, the team was in advance planning for 9W's rebirth. One hopes to see these cabins in real life sooner than later. #AvGeek #PaxEx

VT-VLO @Vinamralongani


Association News

Shop the Online APEX Merchandise Store

It’s almost Valentine’s Day. Share the love by surprising your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start spreading the love – Start Shopping today!


APEX TECH | 28-29 February 2024 | Los Angeles, CA, USA

Come embark on a journey to explore the latest advancements and innovations in the world of Inflight Connectivity, Media Content and Supply Chain, Data Capture and Intelligence, and Ancillary and Passenger Experience Use. Join us at 2024 APEX TECH, 28-29 February, in Los Angeles, CA, and learn from and network with airlines and service providers. Registration is now open!


Delta Air Lines’ Ekrem Dimbiloglu to join us at APEX TECH

We’re delighted Ekrem Dimbiloglu will be joining us at APEX TECH. He is Delta Air Lines’ Managing Director of Customer Experience. Find out more about Ekrem’s work on Delta SYNC in this insightful interview he did with NPR.


> Quote of the Day

“As a low-cost, on-demand airline, we are proactively analysing how to enhance efficiency and operational stability in a rapidly-evolving world. With policies across the EU steadily making operating fossil fuel flight more costly and difficult, it is crucial for us to align with partners like ZeroAvia today, to prepare for a truly sustainable future.”

Anton Lutz, Co-founder, flyv
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The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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