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March 27, 2024

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Today's Top Stories

APEX Announces Regional "Best in Entertainment" Award Winners

During the 2024 APEX Content Market in Lisbon, Dr. Joe Leader presented TAP Air Portugal's CCO Sofia Lufinha with the carrier's Four Star Global Airline award. Then, he announced the winners of its regional APEX "Best in Entertainment" awards. Turkish Airlines received the award for Europe; Air Canada received the award for North America; and LATAM received the award for South America. These are in addition to previously announced awards, including Cathay Pacific's Best in Entertainment award for Greater China, and Singapore Airlines' Best Global Entertainment award.

APEX Insights | Related Celebrating Excellence in Aviation: 2024 APEX/IFSA Awards Winners announced – APEX Insights

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United Becomes First Airline To Increase Overhead Bin Size

United Airlines has announced the installation of larger overhead bins on its SkyWest-operated E175 fleet, providing more room for passengers' carry-on bags. The bins will be available on 50 aircraft with a 76-seat configuration by the end of the year, with potential expansion to over 150 aircraft by 2026. United is the first airline to offer these bins on E175s, estimating they will nearly eliminate the need for gate-checking bags on more than 150,000 E175 flights annually. The overhead bins can accommodate up to 29 additional carry-on bags, an 80% increase from the current offering.

PAX International | Related United Airlines to Revolutionize Carry on Experience with New Overhead Bins on Embraer E175 Fleet – Travel And Tour World

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More Than One Million Passengers Opt For Lufthansa Group's Green Fares

Lufthansa Group has reached a milestone of one million passengers purchasing its Green Fares, which allow passengers to offset their flight-related CO2 emissions and receive additional benefits such as status miles and free rebooking. Launched in August 2022, the fare option has been popular on routes like Hamburg-Munich, Zurich-London, and Frankfurt-Berlin. On average, 3% of passengers opted for the fare in its first year, with 11% of business class bookings made via Lufthansa Group portals. The initiative has offset 77,000 tonnes of CO2 since its launch.

Business Traveller | Related Lufthansa Group's green fares continue to rise in demand – TTG Asia

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Delta, Hughes Tout Jupiter Connectivity Following CRJ200 Flight Tests

Delta Air Lines and Hughes Network Systems have successfully tested the Hughes Jupiter inflight connectivity solution aboard a Delta CRJ200, demonstrating strong performance results. After just two 'witness' flights, Delta tapped Hughes to provide IFC on over 400 aircraft, including its Boeing 717 fleet and regional jets. Hughes, a prominent modem provider and capacity supplier for aero ISPs, is a relative newcomer to the direct-to-airline IFC space. Delta selected the GEO-now-focused Hughes Jupiter In-flight solution, but rumors suggest the OneWeb ESA might also be in play for a portion of the project.

Runway Girl Network | Related Delta taps Hughes for Ka-band GEO connectivity on 400-plus 717s, RJs – Runway Girl Network

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Hybrid Air Vehicles To Build Airlander 10 Facility In Doncaster, UK

Hybrid Air Vehicles (HAV), a UK airship manufacturing company, will build a production facility for its Airlander 10 aircraft in Doncaster, UK, aiming to bring the first vehicle to service in 2028. The company has acquired a 50-hectare site in an agreement with the City of Doncaster Council, forecasting the creation of 1,200 jobs. HAV's plans include facilities for the production, testing, and certification of the Airlander 10, with a capacity of 24 aircraft per year. The agreement marks a significant step forward for HAV's commercial launch of the "world's most efficient large aircraft."

Airport Technology | Related Hybrid Air Vehicles plans production of 24 airships per year in Doncaster – IME

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Bag-Intel Prepares For Third Project At Madrid-Barajas Airport

The Bag-Intel consortium recently met at Adolfo Suárez Madrid-Barajas Airport to prepare for the project use case aimed at increasing the effectiveness and efficiency of baggage customs control using artificial intelligence (AI). The consortium's other use cases include a full Bag-Intel system setup with a dog inspection track at Billund Airport, Denmark, and a setup without a dog track at Makedonia Airport in Thessaloniki, Greece. The Madrid meeting allowed technical partners to present their initial work and plans, and the team discussed whether to engage actors or real passengers for the third use case.

Passenger Terminal Today | Related BAG-INTEL to launch its third project use case at Madrid Barajas Airport – CAPA

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TSA Testing Language Translation-Interpretation Devices

TSA officers at Philadelphia International Airport are testing hand-held language translation-interpretation devices to support a more positive security checkpoint experience for individuals who are limited English proficient, international travelers, and those who are hard of hearing, blind, or have low vision. The devices contain a library of 83 languages and can translate spoken messages, displaying them on-screen for travelers to read. TSA has deployed five units at checkpoints in Philadelphia's international and busiest terminals. While the devices have shown benefits, challenges such as the use of colloquialisms have been identified.

Future Travel Experience | Related TSA tests translation tool at Philadelphia Airport – Passenger Terminal Today

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> PHOTO OF THE DAY

Today's picture comes from @yun.avgeek, showing an Asiana Airlines Boeing 747-400 aircraft.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

What an upgrade. From World Traveller plus to … CLUB SUITES! #paxex

Kevin - Economy Class & Beyond @EconomyBeyond

Association News

Shop the Online APEX Merchandise Store

Surprise your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start Shopping today!

APEX Content Market | 26-27 March 2024 | Lisbon

APEX Content Market provides an intimate and productive setting for all airline content needs, including the best in TV, movies, games, GUIs, apps and audio! As the only global industry event focused on connecting in-flight entertainment content buyers with worldwide content distributors, APEX Content Market is your chance to browse the dynamic show floor to get ahead on planning your in-flight content for the upcoming year. Registration is now open!

> Quote of the Day

"Customer sentiment for the new overhead bins and signature interiors has been extremely positive. By helping to eliminate the need to gate check bags, we are seeing an increase in gate and boarding satisfaction."

Linda Jojo, Chief Customer Officer, United Airlines
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ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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