WASHINGTON, D.C. (26 May 2026) – The Airline Passenger Experience Association (APEX) today announced that Dr. Andres Conesa, Aeromexico Chief Executive Officer, will receive the 2026 APEX CEO Lifetime Achievement Award the evening of Thursday, 19 November at the APEX Awards Ceremony for the capstone finale of APEX FTE EXPO in Singapore. The prestigious industry award marks the first ever for a Latin American airline CEO in the organization’s five-decade history.
Reserved for the most influential visionaries in aviation, the APEX CEO Lifetime Achievement Award recognizes leaders whose careers have fundamentally transformed the passenger experience and advanced the global industry far beyond their airline. Dr. Conesa will join an extraordinary group of global airline leaders awarded this highest honor. Over more than two decades as Aeromexico CEO, Dr. Conesa guided one of aviation’s most remarkable transformations, rebuilding Aeromexico into a reliable and globally respected customer-centric air carrier. Under his guidance, the airline earned recognition as the world’s most on-time global airline for record-breaking consecutive years as verified by Cirium, setting a new benchmark for operational performance while strengthening passenger trust and loyalty. Aeromexico reached its highest customer Net Promoter Score (NPS) level among APEX Global Airlines in North America last year, reinforcing the airline’s customer-centric leadership alongside Delta as its strategic investment partner. Aligning with this major NPS milestone, Aeromexico won the 2026 APEX Best™ Global Airline in North America Award, marking the first time that a Latin American airline has ever won the prestigious award. The APEX Best™ Global Airline in North America Award reflects APEX’s independently verified passenger feedback program, which captured more than one million customer-rated flights last year via TripIt® by SAP Concur, the world’s leading travel organizing app.
“It is a true honor to receive this recognition from APEX. This award reflects the extraordinary work of the entire Aeromexico team, whose dedication and passion have made every achievement possible. Over the years, our shared commitment has been to build an airline that delivers a safe, reliable, world-class travel experience for every passenger. I am proud to stand alongside them and continue elevating Mexican aviation on the global stage,” said Dr. Andres Conesa.
“Over the past two decades, Dr. Andres Conesa has elevated Aeromexico from national icon to global aviation standard-setter, while advancing a passenger experience philosophy that reaches far beyond a single airline. His leadership has shown our industry that passenger trust grows through every part of the journey, from operational reliability and premium service to alliance connectivity and consistent customer care,” APEX Group CEO Dr. Joe Leader stated. “By guiding Aeromexico to record-setting global on-time performance, unprecedented customer advocacy, and historic APEX recognition, Dr. Conesa has helped raise expectations for airlines across North America, Latin America, and the global aviation community. Honoring Dr. Conesa this November at APEX FTE EXPO in Singapore will spotlight a legacy of disciplined action, measurable passenger impact, and global inspiration at one of our industry’s most meaningful celebrations.”
APEX FTE EXPO in Singapore will unite the full aviation passenger experience ecosystem on one global platform, bringing together the airlines, airports, technology leaders, suppliers, manufacturers, and innovators shaping the future of travel. The event will connect advances across the journey from AI, automation, robotics, and next-generation connectivity to digital cabins, inflight entertainment, cabin interiors, food, beverage, amenities, baggage, lounges, and airport transformation. Together, these innovations will demonstrate how APEX advances the global standard for the future travel experience, driving a more seamless, personalized, reliable, and passenger-centered future of air travel.
Dr. Conesa’s recognition will serve as a defining highlight of the APEX Awards Ceremony in Singapore, aligning the industry’s highest passenger experience honor with the global audience shaping what comes next for aviation. By honoring the first Latin American airline CEO to receive the APEX CEO Lifetime Achievement Award, APEX will celebrate more than a career; the global association will recognize a model of leadership that strengthened passenger trust, elevated airline performance, expanded Latin American aviation’s global influence, and helped raise the standard for air travel worldwide.
For a full list of upcoming APEX events, please visit APEX Events. For more information about APEX, visit apex.aero, sign up for the APEX Daily Experience e-newsletter, or follow APEX on Twitter, Facebook, Instagram and LinkedIn.
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About the Airline Passenger Experience Association (APEX)
As a global non-profit and one of the world’s largest international airline associations, APEX accelerates the industry with the backing of nearly every major airline and valued supplier. APEX reinvests all its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry. In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience.
About Aeromexico
Grupo Aeromexico, S.A.B. de C.V., is a holding company with subsidiaries engaged in commercial and cargo aviation in Mexico, training, assistance, and maintenance, as well as the control of its passenger loyalty program: Aeromexico, Aeromexico Connect, Aeromexico Cargo, Aeromexico Formacion, Aeromexico Servicios, and Aeromexico Rewards. The company is Mexico’s global airline and has its main hub at Mexico City International Airport. Its destinations network features Mexico, the United States, Canada, Central America, South America, Asia, and Europe. The Group’s operating fleet is comprised of Boeing 787 and 737 jet airliners and Embraer 190 models. Aeromexico is a founding member of the SkyTeam airline alliance, which celebrated its 25th anniversary and serves 184 countries with its 18 SkyTeam airline partners.
Aeromexico Media Contact: amcomunicacioncorporativa@aeromexico.com