Settle into the April/May issue of APEX Experience magazine and learn about the seats and services that shape comfort for air travelers. For some it’s about aisle access, for others it’s family-first boarding. The definitions of “just right” are different for… Read more
Here are the most-read stories from this week’s APEX Daily Experience newsletters. To receive breaking passenger experience industry news in your inbox on a daily basis, subscribe here. FAA Orders Removal of 10,500 Seats From US Regional Aircraft USA TODAY | MAY 25, 2017 The Federal Aviation… Read more
APEX Insight: This week, APEX CEO Joe Leader and APEX Media director Maryann Simson attended the SITA Air Transport IT Summit (ATIS) in Brussels. Mixed reality technology was one of the hot topics at the event, in addition to autonomous airport… Read more
APEX Insight: Babar Rahman, senior manager of Corporate Sponsorships, CSR and In-Flight Entertainment/Connectivity for Qatar Airways, will be speaking at APEX TECH about NFC and its applications for in-flight entertainment content. As senior manager of Corporate Sponsorships, CSR and In-Flight Entertainment/Connectivity for… Read more
APEX Insight: SITA AirportConnect Common Use Payment Service, which is currently being used by an unnamed European carrier, allows airlines to accept secure payments at common-use check-in desks, kiosks and bag drop areas for baggage fees, upgrades and other ancillary charges…. Read more
APEX Insight: Rodrigo Llaguno, Aeromexico’s vice-president of Customer Experience, explains how the airline is prepping for the possible spread of the in-flight electronics ban by preparing check-in and gate employees and reviewing changes to insurance and lost or stolen baggage policies. In… Read more
APEX Insight: Lung-cleansing trips have become increasingly popular in recent months, prompting Ctrip International to publish a report titled “Smog Escape Travel Ranking,” which speculates that over 150,000 Chinese travelers went on holidays intentionally to escape smog and air pollution in December… Read more
