Airfare isn’t the only way to turn a profit in the age of digital services. Down-to-the-moment targeted ancillary offerings and a brand’s socio-political stance can do wonders for customer retention and recruitment, too. From buyer profiles and augmented reality retail… Read more
APEX Insight: Aeroméxico is making the most of the “luxury problem” airlines face in terms of an “overload of data” by using a central repository from which it can personalize the passenger experience. During APEX TECH June 2018, Aeroméxico’s SVP… Read more
APEX Insight: Space-age style nap pods are coming to a major European airport later this year. Will AirPod manage to lure weary travelers away from airport lounges? Nap pods could soon be a common sight at airports across Europe. AirPod’s… Read more
APEX Insight: For 48 hours from June 4-5 Spafax’s London office hosted its first hackathon to explore how artificial intelligence (AI) could be used to improve its digital services. The development team is now thinking about how to take its… Read more
APEX Insight: The Seamless Air Alliance co-located its inaugural members’ meeting with the APEX TECH June 2018 conference in Los Angeles; it also sponsored the event. The Seamless Air Alliance was officially launched at Mobile World Congress in Barcelona earlier this… Read more
Day two of APEX TECH featured speakers from Aeroméxico, Sony Pictures Entertainment, Panasonic Avionics Corporation, Venera Technologies, castLabs, Amazon Web Services, RazorSecure and more. Topics addressed included cloud-based in-flight entertainment, content protection challenges, cybersecurity and personalization. IFE IN THE CLOUD A panel moderated by Michael… Read more
APEX Insight: Satellite-based in-flight connectivity could save airlines $14.9 billion in annual operating costs according to research by the London School of Economics and Political Science (LSE) in association with Inmarsat. The increasing move towards connected aircraft will transform airline… Read more
Michael Childers, Technology Committee Chair & APEX Board Member, opened the June 2018 APEX TECH conference by first introducing the members of the APEX Technical Committee, and then by welcoming all attendees. In what’s become a tradition at APEX TECH,… Read more
