Airfare isn’t the only way to turn a profit in the age of digital services. Down-to-the-moment targeted ancillary offerings and a brand’s socio-political stance can do wonders for customer retention and recruitment, too. From buyer profiles and augmented reality retail… Read more
APEX Insight: ARCTICart, Bucher Aerospace Corporation’s new thermally insulated galley cart, has received Technical Standard Order (TSO) authorization from the Federal Aviation Administration (FAA). Bucher Group has incorporated a non-metallic structural design alongside insulation technology used in pharmaceutical and human… Read more
APEX Insight: JetBlue Technology Ventures, the Silicon Valley-based venture capital subsidiary of JetBlue Airways, has entered its first International Innovation Partnership with Air New Zealand. JetBlue Technology Ventures (JTV) has created the opportunity for International Innovation Partnerships with the aim… Read more
APEX Insight: The addition of HAECO’s Vector seat to Airbus’ catalog means the Hong Kong-based seat manufacturer can offer seating solutions to linefit customers more efficiently. Airlines have a new choice for linefit seating on the Airbus A350 XWB and A320… Read more
APEX Insight: Lufthansa Innovation Hub has established divisions in Singapore and Shenzhen as it seeks to capitalize on developments in the world’s most dynamic market for travel and mobility innovation. Lufthansa Innovation Hub (LIH) was established in 2014 in response… Read more
APEX Insight: This morning, Airbus announced that the C Series program will now be known as the A220. APEX Media was at Airbus’ headquarters in Toulouse to find out if the rebrand could bring more than just a change of… Read more
APEX Insight: The Crystal Cabin Award Association has launched a new category, ‘Best Customer Journey Experience’, aimed at passenger-focused products including air travel-related smartphone apps and applications that improve product management for airlines. A collaboration between the Crystal Cabin Award… Read more
APEX Insight: Transporting caviar at the right temperature in varying conditions is a costly endeavor – but one airline is willing to maintain its first-class reputation. Caviar – glossy black pearls with the subtle saltiness of the sea, usually served… Read more
