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The 7.5  December/January Issue of APEX Experience is now available! Access the full issue online.

APEX Experience: Latest Issue

From humanoid customer service bots to crewmember skills and tools of the trade, we bring you the December/January issue of APEX Experience magazine. In it you’ll find the ultimate passenger experience care package – complete with a wheelchair user’s firsthand… Read more

A Taste of Jamaica Comes to JFK Airport

APEX Insight: Engaging prospective customers in interactive storytelling experiences around a brand makes them more likely to purchase its products, and Gruppo Campari Global Travel Retail is proving the airport is a great place to do so. Alcohol brands love… Read more

What Blockchain Can Do for PaxEx

APEX Insight: Understanding blockchain may be the greatest barrier to its adoption, but increased transparency, security and simplicity are in store once you do. Cryptocurrencies such as Bitcoin are rapidly gaining popularity, and blockchain, the technology behind them, promises several exciting… Read more