Care and service in the passenger experience industry come in many forms. From pre-flight medical checkups and flight attendant efforts to set cabin temperature standards to executive and crewmember tête-à-têtes, every bit helps to set the bar higher for airline… Read more
In this episode of APEX Insider, automotive and aviation photographer Alister Thorpe reveals the techniques he uses to capture stunning images onboard commercial aircraft. With a major shoot requiring upwards of eight hours’ AOG (Aircraft on Ground) time – something… Read more
It’s already nearing the end of 2018, so here’s a look back at the past twelve months of APEX events, including January’s APEX TECH conference, APEX Asia, APEX MultiMedia Market, June’s APEX TECH conference, APEX EXPO, and APEX Middle East… Read more
Customers will soon be able to take their airline seats for virtual test drives – err, flies – and maybe book a few upgrades along the way. As the old adage goes, a picture is worth a thousand words. But,… Read more
There were plenty of aircraft deliveries around the world throughout 2018 and airlines rightfully showed off their brand new and revamped cabin interiors. In case you missed them, here are some of the highlights of this year. Singapore Airlines: Boeing… Read more
At IATA’s Global Media Day this week, Tim Coleman, assistant director of External Affairs at IATA, reported a higher rate of unruly passenger behavior in the cabin in 2017 compared to 2016, with the number of most severe cases doubling…. Read more
The lack of consensus on Brexit presents a challenge for airlines that wish to maintain a high standard of passenger experience for the 85 million people who travel by air between the EU and UK each year. IATA commissioned a… Read more
How one company’s repositioning aims to rebalance passenger loads and optimize seat revenues across the skies. That breakfast is the most important meal of the day likely isn’t lost on Azim Barodawala, CEO of Volantio, an Atlanta-based travel and technology… Read more
