In honor of APEX EXPO’s 40th anniversary, we bring you a special edition that flashes back to the association’s humble beginnings, acknowledges the tireless work of its board members over the years and unpacks the logistics of networking on the… Read more
Dogs have been easing travel anxiety at airports since Mineta San Jose International Airport introduced them after 9/11. An estimated 30 airports across the US now have therapy dogs on duty – there is even a dedicated airport therapy dog Twitter… Read more
At FTE APEX ASIA EXPO this week, Japan Airlines, Zipair and Peach presented their strategies for accommodating the estimated 57 million passengers who will fly to Tokyo’s airports in 2020, and how they plan to differentiate their service offerings. Ahead… Read more
TAP Air Portugal is gathering data from economy-class smart seats by Recaro, with the aim of enhancing the passenger experience. Several of Recaro Aircraft Seating’s BL3530 iSeats, which are equipped with sensors, are currently in operation on a TAP Air… Read more
Flight disruptions are inevitable, so Cathay Pacific is taking a transparent and proactive approach by automating rebooking notifications. Whether it’s a mechanical failure, a hailstorm or a political uprising, Cathay Pacific (CX) has a plan for managing disruptions – and… Read more
Winners of the 2020 APEX Regional Passenger Choice Awards – Asia and Middle East were announced on Wednesday at FTE-APEX ASIA EXPO, which was held at the Marina Bay Sands Expo and Convention Centre in Singapore. Here are the recipients: Eastern… Read more
Digital twin technology could soon help airports improve aspects like security wait times and curbside traffic. Modeling real-life systems and processes virtually using digital twins is increasingly common in the aviation industry. Until recently, the focus has been on improving production… Read more
Diversity of in-flight connectivity suppliers is becoming more common as airlines grow comfortable with their ability to manage separate fleet installs and deliver a consistent user experience across the various solutions. The approach also allows the airlines to work suppliers… Read more
