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The 7.5  December/January Issue of APEX Experience is now available! Access the full issue online.

APEX Experience: Latest Issue

From humanoid customer service bots to crewmember skills and tools of the trade, we bring you the December/January issue of APEX Experience magazine. In it you’ll find the ultimate passenger experience care package – complete with a wheelchair user’s firsthand… Read more

KLM Integrates Its Service Bot With Google Home

APEX Insight: Hate packing for a trip? You’re hardly alone. KLM is looking to change that, however, with some help from Blue Bot. Blue Bot (BB), KLM’s service bot, is now integrated into Google Home and is powered by artificial… Read more