Airfare isn’t the only way to turn a profit in the age of digital services. Down-to-the-moment targeted ancillary offerings and a brand’s socio-political stance can do wonders for customer retention and recruitment, too. From buyer profiles and augmented reality retail… Read more
APEX Insight: A more efficient and environmentally friendly approach to aviation is on the horizon. JetSuite has ordered up to 100 of Zunum Aero’s hybrid-electric aircraft, which is scheduled to enter the market in 2022. JetSuite will be the launch… Read more
Celie Navatel Vice-President of Development Program Management Thales InFlyt Experience Born and raised in France, Celie joined Thales as an intern during her last year of engineering school. She has held several roles at the company including as system engineer, sales… Read more
APEX Insight: IATA’s New Distribution Capability (NDC) was designed to make it easier for airlines to retail their products, giving brick and mortar and digital travel agents access to more product information. The new Qantas Distribution Platform (QDP) makes the… Read more
APEX Insight: KLM is attempting to reach customers in a creative and subtle way, with a podcast called “The Journey” that focuses on unique and transformative travel experiences rather than pushing sales and marketing messages. Say the word “podcast” and it… Read more
APEX Insight: According to research by AtYourGate, 60% of travelers want to make a purchase at the airport but don’t end up doing so due to lack of time. That’s why the company created its in-airport delivery app, which is… Read more
APEX Insight: Primera Air has taken delivery of the first of eight Airbus A321neo aircraft, featuring Acro Aircraft Seating’s new Series 7 premium economy seat and Series 6 economy seats, marking the first time Acro has supplied both premium and… Read more
