DFMi to Celebrate California with Food & Fun at IFSA Global EXPO

DFMi is embracing the Long Beach location of this year’s IFSA Global EXPO with a “California Dreamin’” theme across its booth.  The company’s VP Marketing Kim Brown explains, “The pavilion will feature four corners inspired by California landmarks – National Parks, Santa Monica Pier, Mid-Century Modern, and Coastal California – each brought to life through furniture, graphics […]

Transforming EL AL: An Ongoing Journey of Service and Customer Experience

In 2021, Israel’s flag carrier EL AL was at a critical juncture. The airline was in the midst of facing one of the toughest challenges in its more than 75-year history. Like most airlines worldwide, the COVID-19 pandemic had grounded its aircraft, closed borders, and left thousands of employees facing uncertainty. Oren Cohen Butansky joined […]