APEX FTE EMEA 2026: SimpliFlying’s Shashank Nigam Says Agentic AI Will Decide Which Airlines Reach Tomorrow’s Travelers

SimpliFlying Founder & CEO Shashank Nigam used his keynote session this morning at APEX FTE EMEA and Ancillary & Retailing to forewarn airlines that artificial intelligence (AI) will not merely enhance retailing. Instead, he argued it will determine which carriers reach travelers first, which offers earn attention, and which brands disappear before customers ever open […]

APEX FTE EMEA 2026: Virgin Atlantic’s Juha Jaervinen Shares Vision for How AI Can ‘Make Customers Feel Truly Cared For’

During his opening keynote at the 2026 APEX FTE EMEA event in Dublin, Ireland, Virgin Atlantic Chief Customer Officer and Executive Vice President Juha Jaervinen used his perspective as a serving member of APEX Future Travel Experience board for the last decade to present delegates with a vision of the future in terms of how […]

APEX FTE EMEA 2026: How Journey Robotics Plans to Support Operational Resilience at Airports with its Autonomous Baggage Handling Robot

During a tour of Dublin Airport held for Future Travel Experience’s Baggage Innovation Working Group (BIWG) during APEX FTE EMEA, APEX Group CEO Dr. Joe Leader spoke to Journey Robotics CEO Reeg Allen about how robotics can advance baggage handling at airports, both indoors and out at the gate.  Although fairly new on the scene, the company […]

WheelTug: A Nose-Wheel Revolution Targeting Aviation’s Most Persistent Ground Delay

Some of the most frustrating moments in air travel happen when passengers believe their trip is finally underway. The cabin door shuts, everyone takes their seats, and the crew prepares for departure. Yet the aircraft remains parked while workers coordinate tugs, wing walkers, engine starts and ramp clearance before movement can begin. WheelTug aims to […]