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      7.5 December/January Issue

      November 21, 2017  | Written by APEX Admin
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      From humanoid customer service bots to crewmember skills and tools of the trade, we bring you the December/January issue of APEX Experience magazine. In it you’ll find the ultimate passenger experience care package – complete with a wheelchair user’s firsthand account of her air travel experiences.

      APEX Members can opt in to receive a print copy of APEX Experience magazine through their online profiles. Don’t have an account? Join the Airline Passenger Experience Association or subscribe to the magazine.