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SkySquad, AtYourGate Match-Up Offers Increased Airport Assistance
February 16, 2021  | Written by Harriet Baskas
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Airport concierge service company SkySquad has partnered with app-powered airport food delivery service AtYourGate with a view to expanding its Airport Assistant service to more new locations.  SkySquad’s Airport Assistant service is currently available at Cincinnati/Northern Kentucky International, Washington Dulles International and Ronald Reagan Washington National airports. The company’s background-checked and badge-wearing helpers provide travelers with assistance from […]

Omnevo is Aiming to Reboot the Ancillary Revenue Paradigm
February 11, 2021  | Written by Paul Sillers
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Omnevo, a new subsidiary of AOE Group, is making sure that airlines can still generate significant income despite limited passenger numbers. Digital travel retail solutions provider AOE has merged its aviation commerce technology OM3 with catering management and supply-chain company SHIFTEO. Now, they have launched Omnevo (a portmanteau of omnichannel and evolution), which specializes in vendor-agnostic digital […]

Opinion: Having a Robust Business Case for Connectivity is More Important Than Ever
February 9, 2021  | Written by Stephanie Taylor
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Nicole Grainger heads up Strategic Marketing for Collins Aerospace’s Inflight Connectivity and Cabin Operations portfolios. She regularly develops business cases for new concepts and provides feedback for existing product design activities. Having a robust business case for aircraft connectivity is more important than ever; airlines want to know how they can use IFC across their […]

ACA/IFSA Announce Publication of In-Flight Service Guidelines
 | Written by Justin Mulfati
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The highly-anticipated ACA/IFSA COVID-19 Guideline is now published. The document represents the first time both parties have collaborated on a publication of this magnitude. By making it available online, free of charge, ACA and IFSA hope to support the global aviation and airline ‎catering industries as they continue to respond to the pandemic. Staff at […]

[PHOTOS] JetBlue Unveils Transatlantic Mint Experience
February 2, 2021  | Written by Stephanie Taylor
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JetBlue has unveiled an all-new Mint experience, which will be introduced on its transatlantic flights between London and New York this summer. The reveal marks the culmination of a four-year development project the airline carried out together with Acumen Design Associates (Acumen). JetBlue’s transatlantic Mint cabin layout consists of 24 customized VantageSOLO seats from Thompson […]

Why Documentary Content is in Demand Right Now
February 1, 2021  | Written by Tomas Romero
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With international travel largely restricted, would-be travelers have few ways to satisfy their wanderlust. Films remain a well-known exception, but fact-based, documentary-style content that opens a window to the world is now having a moment in the in-flight entertainment (IFE) space. In a time when the longest journey many of us make is from the […]

Retail inMotion Talks Green, Sustainable Menu Strategies
January 29, 2021  | Written by Marisa Garcia
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Lufthansa’s fresh new catering concept puts sustainability and passenger health and wellbeing front and center. In November 2020, Retail inMotion (RiM) announced plans to support Lufthansa Group airlines in the development of a customer-centric premium retail concept. This week, it unveiled a new catering concept for Lufthansa in partnership with dean&david and Dallmayr that will […]