December 13, 2021

(ATLANTA) – Following a very successful APEX EXPO in Long Beach, California, APEX (Airline Passenger Experience Association), announced their 2021-2022 Board of Directors. The new Board was named during the association’s second digital Annual General Meeting (AGM). The association’s officers, directors, and staff provided APEX members operational, financial, and strategic updates.

“Member of the APEX Board of Directors represent the world’s leading airlines, airports, alliances, suppliers, and related companies committed to elevating the air travel experience for passengers, so it is a great honor to be selected by the APEX membership to lead and inspire the association and industry as we navigate through challenges and unprecedented times,” said Lauren Costello, APEX Executive Director.

Several members were elected to the 2020-2021 APEX Board including, Directors: Luc Bondar, President – MileagePlus, Vice President – Marketing & Loyalty, United Airlines; Jeffrey Goh, Chief Executive Officer, Star Alliance; and Job Heimerikx, CEO, Founding Partner, AirFi. Maura Chacko, Vice President, Development, Spafax was re-elected as Secretary. Perry Cantarutti, Senior Vice President Alliances & International, Delta Air Lines was also re-elected as a Director during this election.

These Board members join President: Andres Castañeda, Chief Customer and Digital Officer & EVP, Aeroméxico; Vice President: Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines; Treasurer: Joan Filippini, Senior VP, Non-Theatrical Sales, Paramount Pictures; President Emeritus: Anton Vidgen, Director, Brand Experience, Air Canada; Directors: Zina Neophytou, Vice President, Out of Home BBC Studios; and Stefan List, Head of Cabin Market Insights, Airbus.

Elected by APEX members, the Board of Directors is comprised of volunteers from airline, alliance, and supplier member companies. Each member brings unique insights and diverse experiences to meet the growing needs of the association and industry.



  • President – Andres Castañeda, Aeroméxico
  • Vice President – Akira Mitsumasu, Japan Airlines
  • Treasurer – Joan Filippini, Paramount Pictures
  • Secretary – Maura Chacko, Spafax
  • President Emeritus – Anton Vidgen, Air Canada


  • Luc Bondar, United Airlines
  • Perry Cantarutti, Delta Air Lines
  • Jeffrey Goh, Star Alliance
  • Job Heimerikx, AirFi
  • Stefan List, Airbus
  • Zina Neophytou, BBC Studios

For more information about APEX, please visit, sign up for the APEX Daily Experience e-newsletter, or follow APEX on TwitterFacebook and LinkedIn.


About the Airline Passenger Experience Association (APEX)

As a global non-profit and one of the world’s largest international airline associations, APEX accelerates our industry with the backing of nearly every major airline and valued supplier.  In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience.  APEX reinvests all of its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry.  For more information, please visit