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APEXnews Daily SmartBrief - Daily aggregation of the industry’s top headlines, sent straight to your inbox and available online.  Sign up for this free benefit here.

APEXnews Digest – weekly publication that includes original content stories, sent straight to your inbox and available on the editor's blog. Subscribe here!

Magazine - Airline Passenger Experience, official publication of APEX

Association News - All things happening within the Airline Passenger Experience Association 

 

Events

Events

UPCOMING EVENTS

22-23 May 2012
Technology Committee (TC) Meeting
Technicolor - Burbank, California USA 

12-14 June 2012
APOT.Asia 2012 in conjunction with IFSA & APEX presented by Korean Air
Incheon, South Korea

17-20 September 2012
APEX 2012 EXPO
Long Beach, California USA

November 2012
Educational Event
Santiago, Chile
 

29 April - 1 May 2013
TV Market Conference
Lisbon, Portugal

Awards

Awards

 

Airlines are encouraged to distribute information to their passenger database, through social media, via print collateral and on their website using the logos and collateral provided by APEX. Member airlines are asked to invite customers to vote online at  www.PassengerChoiceAwards.com. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2011

The Passenger Choice Awards™ are now on Facebook! Become a fan.

 

Join

Become One With Your Industry!

Airline Members
Over 100 airlines are members of APEX representing over 80 percent of small and large passenger carriers worldwide.

Vendor Members
Companies and individuals representing all aspects of the airline passenger experience, including aircraft manufacturers, telecommunications/satellite companies, content service providers and many others.

WHO is APEX?
A network of the world’s leading airlines, suppliers and related companies committed to elevating the level of the passenger experience. APEX membership offers you a wide range of opportunities to excel in your industry. APEX will keep you current with the latest industry news, trends and developments and allow you to foster relationships with clients and colleagues from around the world. Membership in the Airline Passenger Experience Association (APEX) offers a wide array of benefits that enable companies and IFE professionals to make informed decisions and stay abreast of current trends and technological developments in the industry. Learn more about exclusive access to APEX member benefits.

APEX Editor's Blog

Can socially savvy aviation businesses avoid marketing ghetto?
Thu, 17 May 2012 13:09:50 -0400We all know what social media is, right? At a personal level it’s a way of connecting with our friends, family and those with whom we share an interest. And at a corporate level, it’s a tool of the marketing department to boost customer acquisition and retention and – if you’re a really advanced company [...]
Airlines and airports offer new ways to avoid lengthy lines at security checkpoints
Wed, 16 May 2012 15:11:29 -0400Back in January, Kansas City, Missouri-based architecture and engineering firm HNTB Corporation released a study that found about 44 per cent of passengers see the air travel experience as stressful, while 41 per cent find it frustrating. A big point of contention, according to the study, are the queues at airport security checkpoints. If you [...]
Jamco America embarks on new journey with Airbus A350 XWB premium seating
Tue, 15 May 2012 21:14:08 -0400Aircraft interiors specialist and engineering firm Jamco America was recently selected as an A350 XWB ‘Airbus Contracted Supplier’ (ACS) for premium seating products, becoming the second supplier – after EADS Sogerma – to be tapped by the European airframer to provide such seats for the new widebody. The agreement, inked after several months of negotiations, [...]
Smart phone apps and inflight Wi-Fi combine to create powerful tool for airlines and passengers
Mon, 14 May 2012 21:52:21 -0400In recent years, the amount of information that has become accessible to the public has changed the way we live our lives. One shining example of our newfound ‘information pipeline’ are smart phones and the applications they run. Airlines that understand passengers’ craving for information have developed applications that are capable of making the pre-flight, [...]
Fuel prices loom large over US carriers’ ability to turn profits in 2012
Mon, 14 May 2012 14:53:56 -0400Earlier this year US carriers touted their ability to turn profits in 2011 despite the fact that fuel expenses mirrored the record highs of 2008. But growing uncertainty of where the price of fuel would settle in 2012 belied such celebrations. A choppy economic recovery is increasing uneasiness over the ability of airlines to remain [...]
How to keep your sanity and theirs when flying with children
Fri, 11 May 2012 19:51:11 -0400When I picture flying with children I always think about comedian Bill Cosby’s famous skit about a child named Jeffrey. “I remember his name not because he told me ‘I’m four years old’ but because Jeffrey’s mother said his name all 2,500 miles of the trip,” quipped Cosby. Let’s face it. Nobody wants to be [...]
WestJet inches closer to revealing Wi-Fi strategy; studies seat density changes
Fri, 11 May 2012 14:53:18 -0400Canadian low-cost carrier WestJet has hinted it is close to unveiling the path it plans to pursue in the future for in-flight connectivity, and reveals it is studying seat density on its Boeing 737 fleet. WestJet in 2005 debuted JetBlue subsidiary LiveTV’s system, which was designed to offer free live television and a premium service [...]
Airports bring power to the people
Fri, 11 May 2012 13:40:17 -0400We’ve all been there — our laptop/smart phone/iPad is running on fumes after a flight or a long delay and we’re desperate to find a power outlet. How many times have you seen or been that traveller looking for an elusive outlet? Many terminals were built in an era where there wasn’t this incessant need [...]
PICTURES: Canada’s DTI Solutions jumps into wireless IFE game
Thu, 10 May 2012 23:08:06 -0400MONTREAL, CANADA: Advanced Inflight Alliance (AIA) group member DTI Solutions has developed a new inflight wireless IFE portal, which will be imminently flight-tested on board an undisclosed airline. In so doing, DTI believes it is the first Content Service Provider (CSP) in the world to launch its own wireless IFE solution. A software solutions expert, and [...]
Airlines adopt ‘buy fresh, buy local’ approach
Thu, 10 May 2012 12:56:27 -0400Imagine feasting on fresh, local, organic produce, whilst sipping a freshly brewed cup of percolated coffee. You won’t find freeze-dried coffee or “Pringles snacks” at Kullaflyg, a small airline operator in the south of Sweden that is offering what could very well be one of the finest organic menus passengers will encounter in economy class. [...]
Fate of Magnastar service for business operators in the air as Gogo looks to buy spectrum license from LiveTV
Mon, 07 May 2012 21:31:34 -0400Six years after Gogo and LiveTV emerged victorious from the US Federal Communications Commission’s auction of 4 MHz of spectrum in the 800MHz band allocated to air-to-ground services, Gogo has announced plans to bolster its 3 MHz broadband license by entering a deal with LiveTV that will see it secure the JetBlue Airways subsidiary’s 1 [...]
PICTURES: Embraer reveals Comfort Engineering Center, acknowledges passengers’ influence on aircraft success
Mon, 07 May 2012 16:55:01 -0400Embraer has established a Comfort Engineering Center (CEC) at the University of São Paulo to study the passenger experience with the goal of applying findings to future aircraft. Creation of the CEC comes at a time when passengers are increasingly exercising their voices about everything from inflight entertainment and connectivity to aircraft interiors and onboard services. [...]
A tale of two terminals: Delta at JFK and Delta at Detroit Metro
Sun, 06 May 2012 16:32:17 -0400I recently wrote about the inflight passenger experience aboard a Delta Air Lines Bombardier CRJ900, and described how the airline is attempting to offer service on board its regional jets that is consistent with what it offers on its mainline aircraft. While Delta is doing a fantastic job on the inflight front, there is a [...]
Exercise your voice with Passenger Choice Awards
Fri, 04 May 2012 15:12:44 -0400What is it about air travel that gets passengers so riled up these days? Is it the super-tight seating in some economy class cabins? Is it the scramble to secure overhead bin space, or the feeling of being ‘nickled and dimed’ to death by certain carriers that charge fees, fees and more fees? Is it [...]
Consultant Doug Walner replaces Howard Lefkowitz as Row 44′s chief commercial officer
Fri, 04 May 2012 02:03:33 -0400Row 44’s chief commercial officer, Howard Lefkowitz, has resigned from the company to pursue another opportunity, the APEX editor’s blog can reveal. But California-based Row 44, which is in the process of fitting Southwest Airlines’ entire Boeing 737 fleet with inflight high-speed Internet, says it has “maintained continuity” since Lefkowitz’s departure in both the development [...]

APEXnews Daily SmartBrief

Live rich, die poor; never make the mistake of doing it the other way 'round.
Thu, 17 May 2012 16:45:42 -0400
Walter Annenberg,American publisher, philanthropist and diplomat -More
Options for paid access to shorter airport security lines are expanding
Thu, 17 May 2012 16:45:42 -0400
Passengers willing to pay extra for a shorter wait in security lines at airports have an ever-growing menu of options from a -More
WestJet will add wireless IFE program as it drops LiveTV
Thu, 17 May 2012 16:45:42 -0400
WestJet plans to replace its LiveTV in-flight entertainment system with a wireless signal that transmits live and stored cont -More
APEX 2012 EXPO: Call for educational session proposals
Thu, 17 May 2012 16:45:42 -0400
What are the hot new topics and trends? What affects our airline and vendor members?  -More
Southwest puts off delivery of 30 Boeing jets amid rising costs
Thu, 17 May 2012 16:45:42 -0400
Southwest Airlines has deferred delivery of 30 Boeing 737-800 aircraft until 2017-2018 as it struggles to hit its profit targ -More
Maynard H. Jackson Jr. terminal at Atlanta airport debuts at last
Thu, 17 May 2012 16:45:42 -0400
The new Maynard H. Jackson Jr.  -More
KDS will launch one-stop business travel app
Thu, 17 May 2012 16:45:42 -0400
Corporate travel specialist KDS is working on an application that seeks to simplify business travel bookings to a mere three  -More
Job Listing: Marketing Manager for Post Modern Group
Thu, 17 May 2012 16:45:42 -0400
Energetic individual with strong written and verbal communication skills and electronic media skills to join marketing team p -More
Lufthansa Systems touts new airline revenue management solutions
Thu, 17 May 2012 16:45:42 -0400
Lufthansa Systems is working to improve the offerings of its commercial division with a new revenue integrity tool that seeks -More
New Orleans airport's restaurant roster is set for upgrade
Thu, 17 May 2012 16:45:42 -0400
Louis Armstrong New Orleans International Airport is slated for $5.1 million in improvements to its restaurant and food-vendo -More
Singapore Airlines will halt service to Abu Dhabi, UAE; Athens, Greece
Thu, 17 May 2012 16:45:42 -0400
Singapore Airlines will discontinue its routes to Abu Dhabi, United Arab Emirates, and Athens, Greece, because of low demand, -More
After dry spell, airlines are turning to passenger-comfort upgrades
Thu, 17 May 2012 16:45:42 -0400
Although the past decade has seen U.S.  -More
Hawaiian Airlines adds more local cuisine to menu
Thu, 17 May 2012 16:45:42 -0400
 -More

 

Association News

APEX 2012 EXPO: Call for educational session proposals
17-May-2012
What are the hot new topics and trends? What affects our airline and vendor members? What would YOU like to learn more about? APEX would like to hear from you regarding topics for the educational sessions taking place at the APEX 2012 EXPO, 17 September 2012 in Long Beach, California USA. To submit a proposal, and learn more about the rules and regulations, please fill out the online Call for Educational Session Proposal form no later than Friday 18 May 2012. If you would like to simply suggest a session topic, please e-mail Lauren Beneri, Education Committee liaison, at lbeneri@kellencompany.com. For more information, visit the APEX EXPO site.

APEX Technology Committee (TC) meeting is next week!

16-May-2012
The next TC meeting will take place at Technicolor in Burbank, California USA 22 and 23 May. Online registration will close today. Onsite registration is available but space is limited! Session topics include, but are not limited to, content security, payment options, connectivity, portable devices and approval of the HD standard. An evening networking reception will round out the program. APEX members may attend this event for free! Special thanks to our host Technicolor and to our sponsors Gogo and Panasonic Avionics Corporation. For more information, visit here.          


Nominations for the APEX 2012-13 Board of Directors are now open!
16-May-2012
Are you interested in being considered for an APEX board member slot for 2012-13? Or do you have a colleague you would like to nominate? You may nominate yourself or an APEX colleague by completing the online nomination form by 1 June 2012. Due to high interest in past years, the APEX Board of Directors and Nominations Committee will thoroughly evaluate all applications before putting the final slate up for membership vote. Board positions are open for both airline and vendor members for one- and two-year terms. If you have any questions, please contact Katie Goshgarian, APEX General Manager at kgoshgarian@kellencompany.com


2012 TV Market Evaluations are in!

14-May-2012
A terrific venue and a record 193 delegates made this year's TV Market Conference the best yet (held last month in Brighton, England). A total of 95 airlines were represented by CSPs at the event, with 18 airlines in attendance. Eleven countries were represented by exhibitors and 22 countries represented by all attendees. Overall, 93% of attendees surveyed ranked the 2012 TV Market Conference good or excellent, and plan on attending next year at the same rate (93%). The TV Market Task Force will use the survey results to help fine-tune next year's event. We are happy to announce the 2013 TV Market Conference will take place in Lisbon, Portugal, during 29 April - 1 May. Congratulations to Leigh Mantle (Inflight Productions) and the TVMC Task Group on a very well-received APEX event. If you'd like to be a part of 2013 TV Market Conference Task Group, please e-mail Kirsten Arthur at karthur@kellencompany.com

APEX co-hosting China IFEC Summit 27-28 June 2012

China IFEC Summit 2012 is an annual event hosted by China Air Transport Association (CATA), co-hosted by Air Passenger Experience Association (APEX) and Civil Aviation Maintenance Association of China (CAMAC), which will ensure the participation of the engineering department of each Chinese airline. The theme of this year's show is Connectivity and Streaming -- the China IFEC Revolution Begins, and is being held 27-28 June in Beijing, China. Representatives from CATA, APEX, Air China, China Southern Airlines, Gogo Air, Rockwell Collins, Lufthansa Technik AG, and Inflight Magazine will be presenting at the event. Weibang Yuanhang Wireless Technology CO. Ltd. will conduct an air-ground communication field test at the summit. Most major airlines in China have already confirmed their participation, and the attendee list continues to grow. For detailed information visit here.

APEX members: Call for Avion Award Judges
APEX members, we need your help in nominating someone from your company to serve on the judging panel for the jury-based Avion Awards for "Best Single Achievement in Passengers Experience" and "Best Achievement in Technology." The Avion Awards, which honor the year's best achievements in the passenger experience, will be determined by a panel of judges comprised of individuals from member companies representing all sectors of the industry (airline, hardware, software, distributor, lab, service company, etc.). All member companies are encouraged to nominate an individual from their company to serve on the judging panel. To do so, complete the Judge Nomination form.

Airlines: Encourage travelers to fill out the Passenger Choice Awards

Airlines are encouraged to invite passengers to vote online at www.PassengerChoiceAwards.com through 30 June 2012. Airlines can participate by distributing information about the awards to their customer database, through social media, via print material and on their website using the logos and marketing collateral (print ads and digital ads) found on the APEX website. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2012.

APOT.Asia 2012 registration is open!

In conjunction with IFSA (International Flight Service Association)and APEX (Airline Passenger Experience Association), presented by Korean Air, APOT.Asia 2012 will take place on 12-14 June 2012 in Incheon, South Korea. The three-day event consists of top-notch educational sessions, an exhibition featuring premier suppliers of the onboard experience, a chef's competition and networking opportunities to build and strengthen business relationships. The event will be held at the Hyatt Regency Incheon. For more information, including registration details, please visit here.

APEX TV Market Conference educational session presentations available online

Do you want to follow up on presentations you heard at the TV Market Conference in Brighton last week? Were you not able to make it and want to catch up on what was presented? APEX members may access the educational session presentations and final registration list within the members-only section of the website. To access, visit here.

Passenger Choice Awards open

Airlines are encouraged to invite passengers to vote online at www.PassengerChoiceAwards.com through 30 June 2012. Airlines can participate by distributing information about the awards to their customer database, through social media, via print material and on their website using the logos and marketing collateral (print ads and digital ads) found on the APEX website. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2012.

APEX TVMC draws record attendance

Nearly 200 airline professionals, content service providers and distributors attended the APEX TV Market Conference in Brighton, England, this week, the most participants ever garnered at this three-day event. The TVMC also had 50 booths, a record number for the conference. The speaker's presentations for the educational sessions held during the conference will be posted to the members' only section of the APEX website in one week. APEX would like to thank all who contributed to making this year's TVMC successful, including Inflight Productions for its new and improved appointment announcements; TV Quiz Master Andy Grant, who hosted the TV Quiz and tested the international TV knowledge of our guests at the networking event; and our event sponsors: Panasonic Avionics, Walt Disney Studios Motion Pictures, TV5MONDE. Be sure to mark your calendars for the 2013 APEX TVMC, which is taking place in Lisbon, Portugal, 29 April – 1 May 2013.          

TV Market Conference –- onsite registration available
12-Apr-2012
Are you planning to come to the TV Market Conference next week for meetings with distributors, educational sessions, networking events or all of the above, and haven’t yet registered? You are in luck! Onsite registration will be available beginning Monday morning, 16 April at the Brighton Dome. The TV Market Conference is being held in Brighton, England, 16 to 18 April. View full agenda.

APEX Technology Committee (TC) Meeting coming in May: Register now!

10-Apr-2012
The next TC meeting will take place at Technicolor in Burbank, California USA 22-23 May. Session topics include, but are not limited to, content security, payment options, connectivity, portable devices and approval of the HD standard. An evening networking reception will round out the program. APEX members may attend this event for free! Special thanks to our host Technicolor and to our sponsor Panasonic Avionics Corporation. For more information, including hotel details, visit here

Register for the TV Market Conference educational sessions and networking event

5-Apr-2012
You can still register for the educational sessions and networking opportunities at the TV Market Conference. Education for this event features top industry experts imparting their views on the most pressing issues affecting those in the international TV industry. Topics include digital media, children's content, passenger behavior and more. Attendees may also attend the evening networking event at the Palm Court on the Brighton Pier. Also, back by popular demand -- but now taking place during this networking event -- is the TV Quiz hosted by TV Quiz Master Andy Grant. Test your international-TV knowledge along with other pros in the industry. The TV Market Conference is being held in Brighton, England, 16 to 18 April. View full agenda.

APEX offers top-notch education at the TV Market Conference
3-Apr-2012
This year's APEX TV Market Conference has a new schedule and will now include education intermixed within the three-day agenda. Education for this event features top industry experts imparting their views on the most pressing issues affecting those in the international TV industry. During the conference, attendees will enjoy an evening in Brighton at the Palm Court with breathtaking ocean views. Also, back by popular demand -- but now taking place during the networking event -- is the TV Quiz hosted by TV Quiz Master Andy Grant. Test your international-TV knowledge along with other pros in the industry. The TV Market Conference is being held in Brighton, England, 16 to 18 April. For more information, visit www.apex.aero.

APEX Educational Event in Hamburg was a big success!

27-Mar-2012
The APEX Educational Event focused on the onboard experience and brought in 127 delegates from 19 countries. The day consisted of interactive panel discussions and presentations covering cabin trends and passenger expectations, consumer electronics in the air, in-seat power, mood lighting, seat and IFE integration, the future of aviation and supply chain from the air framers' perspective. Members may access the presentations and final registration list within the members only pages of the APEX website available here. Audio recordings of the session will be posted shortly.

APEX board meeting highlights

26-Mar-2012
The APEX Board of Directors met 23-24 February at the APEX Headquarters in New York, NY USA. For meeting highlights, please visit here, and note that this link will direct you to the members-only section of the website. If you have trouble logging in, please contact Heather Wetzel at hwetzel@kellencompany.com.

Register onsite for the APEX Educational Event in Hamburg on Monday

22-Mar-2012
APEX is hosting an education event on Monday 26 March 2012 at the Radisson Blu Hotel in Hamburg, Germany. This event will cover topics from many aspects of the passenger experience industry, including: Cabin Trends, Consumer Devices, Seat Power, Mood Lighting, Seat & IFE integration and much more! The event is open to APEX members and nonmembers at a special discounted rate. View the agenda, and register onsite at the Radisson Blu Hotel on Monday morning!

Explore the latest Cabin Trends at APEX's Educational Event in Hamburg this month

19-Mar-2012
APEX is hosting an Educational Event focusing on the onboard experience on Monday 26 March at the Radisson Blu in Hamburg. One of the day's sessions will focus on Cabin Trends and Passenger Expectations. Ingo Wuggetzer, Vice President of Cabin Innovation & Design for Airbus, will offer an overview of the aircraft cabin specific trends that are affecting the design and functionality of aircraft cabins and ultimately the passenger experience. To register for this event, fill out this online form.

Airframers represented on panel at APEX educational event 26 March in Hamburg

14-Mar-2012
Airbus, Boeing Commercial Airplanes and Embraer will all be represented on the "Ask the Airframers" panel at the APEX Educational Event in Hamburg on 26 March. Jonathan Norris, Executive Director of the APEX Media Platform, will moderate the panel, which will review how to enable higher levels of customization whilst increasing production rate and empowering the global supply chain. To register, fill out this online form. For more information about the event, please visit the APEX site.

Industry leaders to discuss seat and IFE integration at the APEX event in Hamburg

13-Mar-2012
Whether being designed for new planes or being retrofit for existing ones, IFE displays are becoming part of the seat back. Representatives from SiT, Zodiac Seats, TEAGUE and B/E Aerospace, who are directly involved in the process, will discuss scheduling, customer expectations, lessons learned and of course, the end product. To register, fill out this online form. For more information about the event, please visit the APEX site.

Ingenious experts explore the future of aviation at the APEX event 26 March in Hamburg
12-Mar-2012
Where will our industry be in five years? 10 years? 25 years? You do not want to miss the "Future of Aviation" session that will explore future developments and concepts as well as more imaginative and innovative developments some 50 years in the future. IFE, aircraft design, connectivity, seating and other aspects of the passenger experience will be discussed. The panel will feature participants from the European Space Agency and the Future by Airbus 2050 team and will be led by Sarah DaVanzo, Director of Strategic Planning Trends + Culture at The Kaplan Thaler Group. The sky is the limit, literally! To register, fill out this online form. For more information about the event, please visit the APEX site.

APEX Educational event on 26 March in Hamburg covers mood lighting

9-Mar-2012
The APEX Educational event in Hamburg at the Radisson Blu on 26 March will cover a range of topics beyond IFE and communications! Marc Renz -- Head of New Programs & Product Strategy, Diehl Aerospace GmbH -- will answer a number of questions including, what is mood lighting exactly? Why use it? What is the feedback from passengers? Learn how mood lighting can extend airline brand by create their own unique experience. To register, fill out this online form

Register now for the March APEX Education event in Hamburg
6-Mar-2012
APEX is hosting an Education Event on Monday 26 March 2012 at the Radisson Blu Hotel in Hamburg, Germany. This event will cover topics from many aspects of the passenger experience industry, including: Cabin Trends, Consumer Devices, Seat Power, Mood Lighting, Seat & IFE integration and much more! The event is open to APEX members and nonmembers at a special discounted rate. View the agenda and register today!

APEX board praises Linda Palmer for her service

1-Mar-2012
After 16 years of serving on WAEA & APEX boards, Linda Palmer is coming off the board effective today (1 March 2012). This comes on the heels of Palmer deciding to retire from her position at Walt Disney Motion Pictures Studios Non-Theatrical. Linda is a treasured member of the APEX Board, and she will be missed greatly. APEX President Chris Babb (Delta) praised Linda's contributions to the Association and the industry as a whole. "Her enthusiasm, attention to detail and 'get-it-done' attitude have made her a pleasure to work with. To quote Ellie from Disney-Pixar's 'Up': Thanks for the adventure. Now go have a new one!' " Babb said. To read more, click here.

Register for the APEX event in Hamburg to hear about in-seat power developments
1-Mar-2012
According to several recent industry studies, more than two-thirds of commercial air passengers bring at least one type of electronic device onboard (and many travel with more than one) -- laptops, handheld video games, tablets, smart phones, portable DVD players, etc. Can airlines improve the passenger experience, and even generate revenue, by providing power to keep these passenger devices running throughout the flight? Erik Miller of American Airlines will moderate a discussion panel that includes representatives from KID-Systeme GmbH and Astronics Advanced Electronic Systems during the APEX Educational Event on Monday 26 March at the Radisson Blu in Hamburg. To register, fill out this online form. For more information about the event, please visit the APEX site.

Save the date: Technology Committee (TC) Meeting

24-Feb-2012
Want to further your education on aviation technologies and new developments in the industry? Then join leading technical experts in the airline passenger experience industry for the next APEX TC Meeting scheduled for 22-23 May 2012 in Burbank, in California USA, and hosted by Technicolor. Details of the sessions and discussions will be published shortly. The first day will conclude with an evening cocktail networking reception sponsored by Panasonic Avionics Corporation. APEX would like to thank Technicolor, Panasonic Avionics Corporation and the other participating companies for supporting the APEX TC Meetings. TC Meetings are open to members and non-members. Stay tuned for more information about this event on apex.aero.

Explore the latest Cabin Trends at APEX's Educational Event in Hamburg next month

22-Feb-2012
APEX is hosting an Educational Event focusing on the onboard experience on Monday 26 March at the Radisson Blu in Hamburg. One of the day's sessions will focus on Cabin Trends and Passenger Expectations. Ingo Wuggetzer, Vice President of Cabin Innovation & Design for Airbus, will offer an overview of the aircraft cabin specific trends that are affecting the design and functionality of aircraft cabins and ultimately the passenger experience. To register for this event, fill out this online form

Register now for APEX Hamburg event to learn about consumer devices onboard

21-Feb-2012
APEX is hosting an Educational Event focusing on the onboard experience on Monday 26 March at the Radisson Blu in Hamburg. Did you miss the 2012 International CES? Hear a recap of the highly successful APEX panel that will discuss the increasing trend of passengers bringing their personal electronic devices onboard and expecting/hoping to integrate those devices with their flying experience. The panel will give an outlook of what is forecast onboard for future fliers. To register, fill out this online form.

Airlines: Promote the Passenger Choice Awards to your customers

20-Feb-2012
Airlines are encouraged to invite passengers to vote online at www.PassengerChoiceAwards.com through 30 June 2012. Airlines can participate by distributing information about the awards to their customer database, through social media, via print material and on their website using the logos and marketing collateral (print ads and digital ads) found on the APEX website. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2012.

APEX events are worldwide in 2012!
16-Feb-2012
To support our diverse members, APEX will travel the globe in 2012. We will be making stops in Germany, England, South Korea, Chile and the United States. We are looking forward to seeing our international members as well as meeting new prospects in the industry. For more information on the global events and to mark your calendar, please view the event calendar available here. 

2012 APEX advertising and sponsorship opportunities now available
15-Feb-2012
Interested in advertising in an APEX publication or sponsoring an APEX event in 2012? Now you can! Increase your company's visibility and showcase your products and services in front of the international community of key airline passenger experience buyers and vendors. Download the 2012 APEX Ad-Sponsorship Kit today. For more information please visit here.

Register now and book your hotel for the APEX TV Market Conference

15-Feb-2012
Registration is now open! You may register for the three-day TV Market Conference or the educational sessions alone by filling out the online registration form. This year's event will be located in the historic Brighton Dome in Brighton, England, 16-18 April. Room accommodations have been reserved for attendees at a few different hotels with various price points, all within walking distance of the Brighton Dome. Hotel information is also available here.

Passenger Choice Awards open
15-Feb-2012
Airlines are encouraged to invite passengers to vote online at www.PassengerChoiceAwards.com through 30 June 2012. Airlines can participate by distributing information about the awards to their customer database, through social media, via print material and on their website using the logos and marketing collateral (print ads and digital ads) found on the APEX website. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2012.

TV Market Conference booth space is sold out!

10-Feb-2012
All 50 booths at the APEX TV Market Conference have been sold. To be added to the waiting list, please e-mail Heather Wetzel or call +1.212.297.2110. Stay tuned for registration and hotel booking details. The 2012 TV Market Conference is 16 to 18 April at the Brighton Dome in Brighton, England. For more information on the event, read here.

Save the date: Technology Committee (TC) Meeting
10-Feb-2012
Want to further your education on aviation technologies and new developments in the industry? Then join leading technical experts in the airline passenger experience industry for the next APEX TC Meeting scheduled for 22-23 May 2012 in Burbank, in California USA, and hosted by Technicolor. Details of the sessions and discussions will be published shortly. The first day will conclude with an evening cocktail networking reception sponsored by Panasonic Avionics Corporation. APEX would like to thank Technicolor, Panasonic Avionics Corporation and the other participating companies for supporting the APEX TC Meetings. TC Meetings are open to members and non-members. Stay tuned for more information about this event on apex.aero

TV Market Conference is almost sold out, only 1 booth left!

8-Feb-2012
If your company distributes short-subject and TV programming inflight, you do not want to miss this event! The APEX TV Market Conference is the only global industry event focused specifically on bringing together IFE TV buyers with the leading worldwide TV distributors. This three-day conference is unique and intensive with each airline given a pre-set calendar of appointments, so that all airlines have the opportunity to meet with all content distributors. Many airlines now use this event as the central focus for their annual TV product planning. The 2012 TV Market Conference is 16-18 April in Brighton, England. If you'd like to reserve a booth, please download the form.

APEX announces TV Market Conference Education topics

7-Feb-2012
This year's APEX TV Market Conference has a new schedule and will now include education intermixed within the three-day agenda. Education for this event features top industry experts imparting their views on the most pressing issues affecting those in the international TV industry. Education session topics* include: Actual Customer Behavior; International TV Distribution Update; GUI Design; TV on Demand; TV Ratings & Real Life; Brand Profile, Indigenous Production & IFE; Value in Choice?; Second Screens; Early Window Content; Music Rights & TV Programming. The TV Market Conference is being held in Brighton, England, 16 to 18 April. *Note: Sessions are subject to change. Stay tuned for more information on apex.aero.

Passenger Choice Awards open

6-Feb-2012
Airlines are encouraged to invite passengers to vote online at www.PassengerChoiceAwards.com through 30 June 2012. Airlines can participate by distributing information about the awards to their customer database, through social media, via print material and on their website using the logos and marketing collateral (print ads and digital ads) found on the APEX website. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2012.

Interested in hosting an APEX Technology Committee Meeting?
6-Feb-2012
APEX Technology Committee (TC) Meetings feature presentations by leading technical experts in the IFE and communications industry. TC Meetings take place over two days, are held in Southern California, and typically have approximately 175 attendees. Hosts will receive sponsorship benefits! See more details here.

Save the date: Technology Committee (TC) Meeting

2-Feb-2012
Want to further your education on aviation technologies and new developments in the industry? Then join leading technical experts in the airline passenger experience industry for the next APEX TC Meeting scheduled for 22-23 May 2012 in Burbank, in California USA, and hosted by Technicolor. Details of the sessions and discussions will be published shortly. The first day will conclude with an evening cocktail networking reception sponsored by Panasonic Avionics Corporation. APEX would like to thank Technicolor, Panasonic Avionics Corporation and the other participating companies for supporting the APEX TC Meetings. TC Meetings are open to members and non-members. Stay tuned for more information about this event on apex.aero.

APEX announces TV Market Conference Education topics

31-Jan-2012
This year's APEX TV Market Conference has a new schedule and will now include education intermixed within the three-day agenda. Education for this event features top industry experts imparting their views on the most pressing issues impacting those in the international TV industry. Education session topics* include: Actual Customer Behavior; International TV Distribution Update; GUI Design; TV on Demand; TV Ratings & Real Life; Brand Profile, Indigenous Production & IFE; Value in Choice?; Second Screens; Early Window Content; Music Rights & TV Programming. The TV Market Conference is being held in Brighton, England, 16 to 18 April. *Note: Sessions are subject to change. Stay tuned for more information on apex.aero.
TV-focused education at the APEX TV Market Conference
9-Jan-2012
The education sessions at the TV Market Conference address current and future trends in TV distribution, new and updated schedules and sources of TV programming from around the world. Is there a certain topic you would like discussed? Have a session you want to present? APEX wants to hear from you. Send an e-mail to Lauren Beneri at lbeneri@kellencompany.com. The 2012 TV Market Conference will be held at the Brighton Dome, 16 to 18 April in Brighton, England. Please visit www.apex.aero in the future for more information.


REGISTER NOW: March APEX Education Event in Hamburg

APEX is hosting an Education Event on Monday 26 March 2012 at the Radisson Blu Hotel in Hamburg, Germany. This event will cover topics from many aspects of the passenger experience industry, including: Cabin Trends, Consumer Devices, Seat Power, Mood Lighting, Seat & IFE integration and much more! The event is open to APEX members and nonmembers at a special discounted rate. View the tentative agenda and register today!

APEX session at CES brings in more than 100 attendees

The APEX session "Consumer Devices in the Air" was a great success at this year's International CES. More than 100 APEX members and industry insiders attended the session, which focused on the offerings available for consumer electronics inflight. Thank you to our speakers and attendees. Stay tuned for access to an audio recording of the session.

Save the date for the APEX 2012 EXPO!

Mark your calendars today for the APEX 2012 EXPO which will be held 17-20 September in Long Beach, Calif., USA. Registration will open late spring 2012. It is the industry's four-day premier event featuring top-notch education and the latest and most comprehensive display of airline-related technologies, products and services. Last year's event attracted more than 2,300 aviation professionals who all have one thing in common: commitment to improving the airline passenger experience. Make sure you don't miss APEX 2012 EXPO!

 


APEX to host education workshop at 2012 International CES

5-Dec-2011
Join APEX at the 2012 International CES on 12 January 2012 in Las Vegas, Nevada USA for an educational workshop on wireless communication titled "Consumer Electronics in the Air." With more passengers bringing their personal electronic devices onto aircrafts, learn what the experts are forecasting for future fliers. Airline Passenger Experience magazine editor Jon Norris will serve as moderator. To register, please visit here and select the Wireless Communications track.


Save the Date: APEX TV Market Conference
21-Nov-2011
Be sure to mark your calendars for the TV Market Conference, which will be held at the Brighton Dome, 16-18 April in Brighton, England...>>more


2012 APEX advertising and sponsorship opportunities now available
21-Nov-2011 
Interested in advertising in an APEX publication or sponsoring an APEX event in 2012? Now you can!...>>more
 

APEX TC meeting update
11-Nov-2011 

The Technology Committee (TC) meeting has wrapped up in Burbank, California USA. We had a great turnout, 176 attendees!...>>more

APEX announced new officers and board members
15-Sept-2011 

The election of a new president, vice president and three new members of its board of directors was announced during the Annual General Meeting, held on the final day of APEX 2011 EXPO in Seattle. Chris Babb, senior product manager - customer experience, Delta Air Lines will succeed Patrick Brannelly of Emirates as APEX president...>>more

Passenger Choice Awards winners announced at APEX 2011 EXPO
12-Sept-2011

Awards were handed out in 14 categories, including Best Overall Passenger Experience. 2011 marks the second year for the awards program, which has already become a benchmark for excellence in the airline passenger experience industry...>>more

Member feedback survey extended until 1 September
23-Aug-2011

APEX has extended the deadline for members to respond to an online survey designed to help leadership improve the association...>>more 

APEX 2011 EXPO space is nearly sold out!
23-Aug-2011

APEX is pleased to announce that exhibit space at APEX 2011 EXPO is nearly sold out!... >>more<

APEX Yearly Recap & Nominations Announcement
20-Jun-2011

Just over one year ago, the membership approved the transformation from WAEA to APEX, which prompted many changes essential to the growth and future vitality for the association. .... >>more

APEX TC’s High Definition Working Group targets November for completion
20-Jun-2011

The APEX Technology Committee’s HD Working Group is progressing toward a revision of APEX 0403 Version 1.2, “Digital Content Delivery Methodology for Airline In-Flight Entertainment Systems” that would include Best Practices for high definition content for submission to the Technology Committee at its November 2011 meeting in Southern California. .... >>more

APEX to Launch New Magazine in August
17-Jun-2011

The Airline Passenger Experience Association (APEX) is re-launching the association’s quarterly magazine and is delighted to announce that it will make its much anticipated launch this August, in time for the APEX 2011 EXPO being held in Seattle, 12 – 15 September 2011. .... >>more

Passenger Choice Awards Deadline, 30-June-2011
10-Jun-2011

Airlines are encouraged to distribute information to their passenger database, through social media, via print collateral and on their website using the logos and collateral provided by APEX. Member airlines are asked to invite customers to vote online at www.PassengerChoiceAwards.com. The Passenger Choice Awards have rapidly distinguished themselves as the industry's foremost honor, as they represent the opinions of YOUR passengers. To participate in the Passenger Choice Awards, airline companies should submit the Best Passenger Experience In Region entry form by 30 June 2011. .... >>more

 

 

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