Welcome to APEX

Your Hub for Passenger Experience News

The 6.5 December/January Issue of APEX Experience is now available! Access the full issue online.

APEX Experience: Latest Issue

Holidays can be a stressful time for travel. Baggage piles up, schedules get tangled in flight delays and tempers can run high – it’s an industry-wide effort to keep things running smoothly. Luckily, new ideas to remedy baggage woes, cater… Read more

Heads in the Clouds: Airplane Seat Headrests Get a Facelift

APEX Insight: More comfort in economy is ahead as the headrest cushion gets a facelift. Airlines, designers and manufacturers have made significant headway in addressing one of the complaints of long-haul economy flights: It’s hard to sleep. Cathay Pacific’s A350 economy… Read more