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United Partners With DISH to Bring Live Football to Starlink-Enabled Seatback Screens
September 20, 2026  | Written by Joshua Kupietzky
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United Airlines has partnered with DISH to bring live college and professional football games to Starlink-enabled seatback screens on more than 220 mainline aircraft, covering up to 700 flights per day. Starting this week, passengers can watch games from ABC, CBS, NBC, FOX, FS1, ESPN, ESPN2, NFL Network, and Thursday Night Football on Prime Video […]

AirFi Rethinks the Digital Cabin With Flexible IFE, Connectivity and Commerce
September 17, 2026  | Written by Joshua Kupietzky
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Airlines are looking for new ways to improve the onboard digital experience, particularly low-cost carriers and operators of smaller regional aircraft that may not need or want to invest in traditional embedded cabin systems. AirFi is making the case for a more flexible model built around portable in-flight entertainment (IFE), onboard commerce, connectivity, and passenger-owned […]

A Rose, Two Glasses of Pinot Noir and the Future of AI: Virgin Voyages’ Nicole Huang Reframed Hospitality at FTE Global 2026
September 14, 2026  | Written by APEX Staff
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At APEX’s Future Travel Experience Global 2026, Virgin Voyages SVP Fleet Experience Nicole Huang challenged airline and airport leaders to judge artificial intelligence by a different standard: not how much it automated, but how well it helped people listen, understand, and act. Her argument came alive through three small gestures: a rose, two glasses of […]

FTE Global 2026: oneworld CEO Pushes to Close the Gaps Across 15 Member Airlines
September 11, 2026  | Written by Joshua Kupietzky
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During Thursday’s closing keynote at FTE Global, oneworld Alliance CEO Ole Orvér outlined how the alliance wants to make travel more consistent across its 15 member airlines by improving technology, aligning policies, and fixing the basics customers expect. Speaking with Dallas Morning News aviation reporter Jordan Parker, Orvér said the biggest challenge comes from connecting […]

FTE Global 2026: American Airlines Aims to Reclaim U.S. Premium Leadership as it Expands Lounges and Connects the Passenger Journey
 | Written by Joshua Kupietzky
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During Thursday’s closing keynote at FTE Global, American Airlines Senior Vice President and Chief Customer Officer Heather Garboden outlined an accelerated investment plan that she expects will bring nearly one new, renovated, or expanded lounge experience to the airline’s network per month on average over the next two to three years. Speaking with Dallas Morning […]

FTE Global 2026: Air Canada Uses AI to Anticipate Passenger Needs and Improve Recovery
 | Written by Joshua Kupietzky
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During an opening keynote at FTE Global 2026, Air Canada Vice President of Customer Experience and Service Operations Tom Stevens outlined how the airline uses AI, detailed information, and new technology to make the passenger journey more proactive and personal. TV host Savannah Louie spoke with Stevens about disruption recovery, frontline empowerment, baggage, accessibility, and […]