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News Articles

Moving Maps
October 10, 2014  | Written by APEX Staff
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Google is helping passengers take the the guess work out of airport navigation. Google Indoor Street View takes you inside 16 airports around the world, allowing a full view of terminals before you arrive. Check out the full list of “moving maps”, from east to west: New Chitose Airport, Japan: http://goo.gl/maps/4IhRO Sendai Airport, Japan: http://goo.gl/maps/Z2740 Centrair, Central Japan International Airport, Japan: http://goo.gl/maps/2zpnV […]

Sleep Dreams
 | Written by APEX Staff
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In the October Journey issue, we explored the initiatives airlines and airports are taking to help weary travelers get some rest, but incase that’s not enough (they say you can’t have too much sleep!) the APEX Experience editorial team has assembled a few more tips.  Terri’s Sleep Tips CARRY A SLEEP KIT I always carry […]

    Skift Global Forum: Inspiring the Travel Brand Experience
     | Written by Jessica Sammut
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    Skift hosted their inaugural edition of Skift Global Forum yesterday at the Times Center in New York. The day featured a stellar lineup of 25 speakers from all facets of the travel industry and top influencers from travel sector giants such as TripAdvisor, Airbnb, JetBlue, and Lonely Planet. Each speaker took the stage in 15-minute […]

    Customers of Height
    October 9, 2014  | Written by Katie Sehl
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    Recent knee defender-spurred reclining incidents are evidence of the fact that airlines, seat designers, and passengers don’t have much wiggle room to work with when it comes to seats in the cabin. In October’s Journey issue, a roundtable of experts discuss comfort in the cabin, tackling the tough issue of accommodating “customers of size.” Not […]

    Modus Apparatus
     | Written by APEX Staff
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    In our Journey Issue we explored some of the zanier travel gizmos and gadgets out there for consumers. Here are a few more of the APEX media team’s favorites:  Terri’s Favorites  TOOTHETTES Had to include this one. These are so clinical-looking and swabby, I don’t think I’d want to pull them out in public…but anything […]

      Ahead of Time
      October 8, 2014  | Written by APEX Staff
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      APEX Experience contributor Cameron Watt imagines what the passenger experience journey will be like in one, five and 10 year’s time. Click here for the full story. 

      The Race For Free Wi-Fi
       | Written by Jessica Sammut
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      Dimiter Zahariev, Passenger Experience Development Manager at IATA, said it well at last month’s APEX/IFSA EXPO, “We believe Wi-Fi is the fourth utility after electricity, water and gas.” With public Wi-Fi connections available just about anywhere these days and a reported 10 billion connected devices at any given time, we can’t help but agree. Cafés, restaurants and even public transit systems often offer […]

        Tesla Taxis, Uber and Luxury Rides: Driving the End-to-end Passenger Experience
        October 7, 2014  | Written by Katie Sehl
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        Much attention is devoted to aircraft cabins, in-flight entertainment and new technology, all of which is long forgotten when a passenger deplanes and looks for their next ride. How are airports and airlines working with the automobile industry to enhance the “vehicular leg” of a flyer’s end-to-end passenger experience? Luxury Tarmac Transfers American Airlines has […]

          Crystal Cabin Awards Now Open!
           | Written by APEX Staff
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          The Crystal Cabin Award Association announced this morning that the application period for the 2015 Cyrstal Cabin Awards is now open! Check out the seven categories available to applicants and who took home the coveted award in 2014: 1. Greener Cabin, Health, Safety & Environment       Winner: DIEHL Aerospace  2. Industrial Design & Visionary Concepts […]