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Alaska Airlines Unveils Vision for Future Gate Experiences at FTE World Innovation Summit

Alaska Airlines Director of Innovation Bernadette Berger took center stage on May 15 at the Future Travel Experience World Innovation Summit 2025 in Pittsburgh, unveiling a transformative new vision for airport gate experiences. Presented under the title “Seamless and Remarkable: Future Gate Vision,” Berger shared how Alaska Airlines and Hawaiian Airlines plan to revolutionize pre-flight […]

Bold New Frontiers: Experts Reimagine the Passenger Journey at FTE’s World Innovation Summit

The closing session of the first day at the Future Travel Experience (FTE) World Innovation Summit in Pittsburgh brought together leading minds from aviation, design, and passenger experience to address one of the industry’s most urgent imperatives: rethinking the end-to-end passenger journey. Moderated by Aviation Consultant Andrew Price of Opermium.com, the panel featured SkyTeam Portfolio […]

Spirit Airlines Unveils Updated Go Comfy Seating Option

Spirit Airlines has announced a new extra-legroom seating option and exclusive loyalty benefits for members of its Free Spirit loyalty program. Go Comfy: More Pitch, No Blocked Middle Seat For many budget travelers, the trade-off for cheap tickets used to be comfort, but that narrative has shifted in recent years. Almost two decades ago, in […]

At FTE World Innovation Summit, British Airways Announces Doubling of On-Time Performance Through AI and £7 Billion Transformation

At the Future Travel Experience (FTE) World Innovation Summit held today in Pittsburgh, British Airways announced that it has significantly improved its on-time performance, attributing the achievement to artificial intelligence, forecasting, optimization, and machine learning. These technologies were deployed as part of the airline’s £7 billion transformation program launched in 2023, which has ushered in […]

Redefining Sustainability: How AI is Helping Airlines Go Green

Whether it’s mastering hydroponic farming, meticulously tracking food waste or helping to create new packaging materials, many airlines and suppliers are relying on artificial intelligence (AI) to improve their sustainability credentials. In this article, APEX Insights takes a look at some of the most exciting ways airlines are using AI to reduce emissions when it […]

Safran to Equip 60 Flynas A320neos with Z200 Seats

This week, Flynas announced that Safran Seats will equip its next 60 Airbus A320neos with the latter’s latest-generation Z200 seats. The partnership marks the first time the two companies have worked together, and will see Flynas aim to improve passenger comfort as it moves forward with an ambitious expansion plan. The Z200: ​​A New Generation […]

Aeroplay Entertainment Partners with Bilibili to Showcase Donghua Content

Aeroplay Entertainment is now offering airline clients access to acclaimed Donghua (Chinese animation) titles as the result of a new partnership with Bilibili, China’s leading platform for animation, comics and games (ACG). As part of the collaboration, Aeroplay has access to a handpicked selection of Bilibili’s animated content, which focuses on rich storytelling, stunning visuals […]

SAS Announces New Approach to In-Flight Dining: Flavors by SAS

Scandinavian Airlines (SAS) has announced significant improvements to its in-flight food and beverage offering with the introduction of Flavors by SAS, a new concept designed to bring passengers “a more varied and globally inspired culinary offering.” A More Global Take on its “New Nordic” Menus Scandinavian Airlines last updated its inflight dining menu in 2017 […]

AA’s Redesigned Mobile App Focuses Heavily on Personalization

American Airlines (AA) has rolled out a comprehensive redesign of its mobile app to enhance the user experience. The update includes numerous new features and improvements, showcasing how the carrier is leveraging technology to meet evolving passenger needs. A More Personalized, Intuitive App AA’s redesigned app will boast a slew of new features that make […]

Aer Lingus Installs Recaro’s R3 Seats on its First A321XLR

The partnership between Recaro Aircraft Seating (Recaro) and Irish flag carrier Aer Lingus has reached a new milestone. Recaro has equipped Aer Lingus’ first Airbus A321XLR with its R3 long-range economy-class seat, marking the first time the R3 has been equipped on that aircraft type. The R3: Ultra-Lightweight, Yet Passenger-Centric The R3 economy-class seat is […]