Thought Leadership & Brand

Riyadh Air aims to become the “world’s first truly digital airline”

June 20, 2023 | Written by Dirk Singer

At the 2023 Paris Air Show, APEX Media spoke with Riyadh Air CEO Tony Douglas and Vice President of Guest Experience, Anton Vidgen (who is also President of the APEX Board of Directors) about the new airline’s digital first strategy. Riyadh Air, the new Saudi Arabian airline set to begin commercial flights in 2025, is […]

Inflight Service

Qantas Unveils World-First Wellbeing Zone For New York and London Direct Flights

June 16, 2023 | Written by Dirk Singer

Qantas today showed us what the passenger experience will be like for anyone flying direct from Sydney to New York or London from late 2025. This includes an area that Qantas says is a world-first – a Wellbeing Zone, located between the Premium Economy and Economy cabins of the A350 aircraft. Called ‘Project Sunrise’, work […]

Thought Leadership & Brand

Transforming Urban Mobility: United and Eve to Bring eVTOLs to the SF Bay Area

June 15, 2023 | Written by Dirk Singer

At this year’s SXSW Festival, Eve co-CEO Andre Stein took part in a panel, looking at how electric air taxis could bring together the different parts of so-called ‘polycentric’ cities. That use case could soon be brought to life thanks to an agreement United Airlines signed with the eVTOL maker for services to be introduced […]

Entertainment & Connectivity

Hughes and OneWeb Collaborate to Bring Seamless Global Wi-Fi to Airlines

| Written by Dirk Singer

This year’s Aircraft Interiors Expo (AIX) show in Hamburg saw Hughes Network Systems, a subsidiary of EchoStar, and OneWeb announce a Distribution Partner agreement aimed at offering Low Earth orbit (LEO) connectivity services to airlines worldwide. We caught up with Reza Rasoulian, Vice President, Hughes Network Systems, who told us that the result for passengers could […]

Thought Leadership & Brand

A look at three new zero emissions airlines gearing up for launch

May 22, 2023 | Written by Dirk Singer

As the industry speeds up its efforts to reach net zero by 2050, a number of new airlines are preparing for launch with a novel selling point: They intend to have no carbon emissions whatsoever. They intend to do this, by flying aircraft powered by batteries, or hydrogen electric powertrains. Three of the most prominent examples […]

Airport Experience

Meet Sara – Emirates’ new robot check-in assistant

May 11, 2023 | Written by Dirk Singer

Last month, Emirates announced the introduction of the world’s first robot check-in assistant, called ‘Sara.’ APEX Media went to the airline’s City Check in and Travel Store in Dubai’s International Financial Centre (DIFC) to meet her, and to try out the check-in process for ourselves. Sara looks a little bit like one of the droids […]

Thought Leadership & Brand

APEX announces the winners of the 2023 Passenger Choice Awards™ in Best Entertainment

April 28, 2023 | Written by Dirk Singer

April 26-27th saw APEX hosting the airline industry’s top global buyers and distributors at a one-of-a-kind event – APEX Content Market in Istanbul. APEX Content Market is the only industry event exclusively focused on connecting in-flight entertainment content buyers with worldwide content distributors. The venue was the Cevahir Hotel & Convention Center. This marketplace offers […]

Thought Leadership & Brand

APEX Member Terry Steiner named to the Academy of Motion Picture Arts and Sciences

April 27, 2023 | Written by Dirk Singer

Terry Steiner, founder of long-time APEX member Terry Steiner International has been named to the Academy of Motion Picture Arts and Sciences (AMPAS), with the ability to vote in the Academy Awards We caught up with her to hear more about this amazing achievement and honor. Q – Congratulations on being selected as part of […]

Thought Leadership & Brand

Katie Murphy joins as Director of Membership & Events to drive the next level of excellence

April 18, 2023 | Written by Dirk Singer

The Airline Passenger Experience Association (APEX), today announced the selection of Katie Murphy as Director of Membership & Events. In her new role, Murphy will serve as a key leader at APEX, working with senior executives at all of the world’s leading airline suppliers and related industry leaders to drive world-class member satisfaction across the […]

APEX TECH, Thought Leadership & Brand

APEX TECH: Dr. Joe Leader sits down for a deep-dive one-on-one with JetBlue’s Mariya Stoyanova

March 30, 2023 | Written by Tomas Romero

APEX TECH 2023: Day Two – After delivering the opening remarks on day two of the APEX TECH, APEX/IFSA CEO Dr. Joe Leader sat down for a deep-dive chat about PaxEx, partnerships and JetBlue-isms like Cuddle Mode and JetFlix with JetBlue Director of Product Development, Mariya Stoyanova. DR. JOE LEADER: Thanks to each and every […]

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