Privacy and convenience feature heavily in Board of Governors biometrics discussion

At APEX/IFSA EXPO, the APEX/IFSA Board of Governors held a discussion about the future of the biometric passenger experience. Moderated by APEX/IFSA CEO Dr Joe Leader, it featured former TSA Chief Innovation Officer Daniel McCoy as an expert guest. Here are some of the main quotes from the session: The technology is evolving to make it […]

Connect Airlines CEO John Thomas on Connect’s pursuit of a “smarter way to fly”

Closing out the Thought Leadership Breakout Sessions on the final day of the APEX/IFSA EXPO in Long Beach, Connect Airlines CEO, John Thomas, joined APEX CEO Dr. Joe Leader to talk about Connect Airlines unique approach to sustainability Connect Airlines CEO John Thomas is an industry veteran who has worked for major airlines around the […]

Designing sustainable passenger experience initiatives

The final day of APEX/IFSA EXPO saw a panel discussion on designing sustainable passenger experience initiatives. The session panellists included Boeing Director of Product Marketing for Sustainability Tasha Jackson, KLM CXO Boet Kreiken, SAUDIA Chief Commercial Officer Arved Muhlen and Airbus Head of Cabin & Market Insights Stefan List. The moderator was APEX/IFSA CEO Dr Joe […]

Spirit talks seats and service with APEX CEO Dr Joe Leader

Spirit Airlines unveiled their new HACEO Vector Light and Vector Premium seats in dramatic fashion during this morning’s Guest Experience & Ongoing Innovation session at the APEX/IFSA EXPO in Long Beach. Standing before two seating configurations draped in black, APEX CEO Dr. Joe Leader kicked off the Guest Experience and Ongoing Innovation session this morning […]

In conversation: Air New Zealand CEO Greg Foran

As part of the APEX/IFSA EXPO thought leadership sessions, Air New Zealand CEO Greg Foran sat down for an interview with BBC Worldwide presenter Aaron Heslehurst.  Here are some of the highlights: Greg Foran had a baptism of fire as an airline CEO, joining just as the COVID-19 pandemic was starting to affect air travel […]