AIX 2025: ThinKom to Optimize QoE with Quvia Partnership
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A new partnership between ThinKom Solutions and AI-powered quality of experience (QoE) platform Quvia, formerly known as Neuron, will allow airlines to optimize their in-flight connectivity (IFC) experience.
The companies’ fully integrated offering combines ThinKom’s ThinAir Plus terminal with Quvia Grid, Quvia’s AI-powered network management solution. The result enables airlines to support multiple concurrent data links across different satellite orbits with full visibility and control of the IFC experience.
“The aviation industry is quickly entering the era of hybrid IFC,” said Benny Retnamony, Quvia’s Founder and CEO. “We’ve already proven our Grid solution in maritime, and now we’re bringing that same flexibility, control, and focus on quality of experience to aviation. Through our partnership with ThinKom, we’re integrating reliable, high-performance hardware with advanced network orchestration to deliver a solution that is truly differentiated in the market.”
Quvia Grid’s intelligent traffic management functionality sits between the aircraft and ground networks. It uses AI and machine learning to classify traffic types and route data across multiple available networks based on latency sensitivity, link capacity, bandwidth costs, application requirements and other factors to deliver an optimal QoE for passengers.
“One of the biggest risks for airlines is becoming locked into a single technology or commercial agreement, leading to limitations in service and higher costs”
– Bill Milroy, ThinKom Solutions
ThinAir Plus twins ThinKom’s ThinAir Ka2517 antenna, which supports GEO, MEO and LEO connectivity, with an integrated LEO-only ESA in a standards-compliant mounting to create a multi-aperture solution. Airlines can choose which LEO ESA to integrate, and as new constellations come online it can be easily installed or swapped.
“One of the biggest risks for airlines is becoming locked into a single technology or commercial agreement, leading to limitations in service and higher costs,” explained Bill Milroy, Co-Founder and CTO at ThinKom. “By combining our network-agnostic, simultaneous, multi-constellation ThinAir Plus hardware with Quvia’s industry-leading Grid traffic management tools, we empower airlines to take control of the in-flight connectivity experience, optimizing performance, reliability and cost.”
Quvia, formerly known as Neuron, announced its rebranding in February this year. The company claims that since its inception in 2020 it has been deployed on over 2,000 commercial aircraft – including 750 with Delta Air Lines – and as a result now measures QoE on more than 100,000+ flights each month.