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Comfort and Ambience Strike the Right Emotions
September 29, 2015  | Written by APEX Staff
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Comfort and Ambience | Education Day, APEX EXPO 2015 Breakout Sessions Personal interactions and emotional wellbeing were at the forefront for speakers as the Comfort and Ambience breakout sessions examined how to better the in-flight experience from both the perspective of the passenger and the crew. Stathis Kefallonitis, founder and president of branding.aero and Yener Girisken, […]

Future-Proofing Connectivity and Technology
 | Written by APEX Staff
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Connectivity and Technology | Education Day, APEX EXPO 2015 Breakout Sessions We’ve all been there. It sometimes feels like our smartphones, computers and media systems are all outdated the day after we make the purchase. But for the airline industry, “once you’ve released a product, and you’ve actually qualified it, no one ever wants it to […]

APEX EXPO 2015 Introductions: Keynote Recap
 | Written by APEX Staff
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Keynote #1 | Alaska Airlines’ Focus on Customer Experience Sandy Stelling Fast Facts Location: SEA Frequent Flight: SEA-PSP Now Reading: Pillars of the Earth, Ken Follet Favorite Aircraft: B777 Favorite Airport: PSP The future of flight will be: Innovative Alaska Airlines Fact Sheet Seventh-largest US carrier Founded: 1932 in Anchorage, Alaska President and CEO: Brad D. […]

Stylized Airport Take-Out You Can Eat on Board
 | Written by APEX Staff
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APEX Insight: Tagging onto the Bring Your Own Device trend are passengers who are bringing their own food on board. Airport restaurants have taken notice, offering menu options like “onboard picnics” and boxed meals that are a step up from the average airline fare. Sure, airline food is not for everyone. Famous nurturer Martha Stewart is known to […]

BAE Systems Brings Latest Hollywood Blockbusters to Passenger PEDs
 | Written by APEX Staff
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APEX Insight: BAE Systems announced today it has secured approval from a major Hollywood studio to stream movies fresh out of theaters to passenger and airline-supplied devices – a significant milestone for the proliferation of PED-based IFE in the airline industry. In an exclusive industry first, BAE Systems announced today that its wireless in-flight entertainment solution, IntelliCabin, […]

It’s Here: Netflix Boards Virgin America
 | Written by APEX Staff
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APEX Insight: Earlier news of Virgin America partnering with ViaSat to deploy Ka-band connectivity has new meaning today – without it, passengers wouldn’t be able to stream and binge watch on Netflix – a service the airline announced today, it is offering to passengers for free. The wait to stream Netflix onboard is finally over. Virgin America announced Monday […]

APEX in Profile: Dave Davis
 | Written by APEX Staff
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Dave Davis Chief Executive Officer Global Eagle Entertainment Named Global Eagle Entertainment’s chief executive officer in July 2014, Dave brings over 20 years of business and financial management experience to GEE. Prior to joining, Dave held senior management roles in private equity companies, played a lead role in Northwest Airlines’ merger with Delta Air Lines in […]

Conversations in Connectivity
 | Written by APEX Staff
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In-flight connectivity is still one of the hottest topics in the aerospace industry. We assembled ViaSat, Inmarsat, SITA OnAir and Global Eagle Entertainment to talk bandwidth, streaming, ancillary revenue and more. WHAT ARE TODAY’S CHALLENGES? “Airlines’ number one concern when it comes to connectivity is flexibility amongst solutions,” explains François Rodriguez, chief strategy and marketing […]

Q&A with Emirates’ Patrick Brannelly
 | Written by APEX Staff
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We touched base with Patrick Brannelly, deputy vice-president, Customer Experience at Emirates to talk about their nomination in the Best Overall Passenger Experience category and find out what makes APEX EXPO an important tradeshow. What are the three most important aspects of the passenger experience? At Emirates, we believe the most important thing is for travelers […]