Entertainment & Connectivity, Thought Leadership & Brand

AirFi Rethinks the Digital Cabin With Flexible IFE, Connectivity and Commerce

September 17, 2026 | Written by Joshua Kupietzky

Airlines are looking for new ways to improve the onboard digital experience, particularly low-cost carriers and operators of smaller regional aircraft that may not need or want to invest in traditional embedded cabin systems. AirFi is making the case for a more flexible model built around portable in-flight entertainment (IFE), onboard commerce, connectivity, and passenger-owned […]

Inflight Service

Delta Unveils New Delta One Wine Program With 13 Selections

| Written by Joshua Kupietzky

Delta Air Lines will launch a new Delta One wine program on October 1 after evaluating 1,600 wines and narrowing the collection to 13 selections from 11 winery partners. For the first time, SkyMiles members helped select the wines through blind tastings, with the final lineup featuring wines from California, France, Spain and New Zealand. […]

Inflight Service

EL AL Launches New Inflight Menu From Michelin-Starred Chef Assaf Granit

| Written by Joshua Kupietzky

EL AL has launched a new inflight menu from Michelin-starred chef Assaf Granit featuring Israeli and Mediterranean dishes in Business Class on flights from New York, Newark and Boston to Tel Aviv. The menu includes new breakfast and dinner options, with flights departing after 09:30 PM offering a lighter main course. Variations of the menu […]

Airport Experience

Air France to Open Largest International Lounge at JFK’s New Terminal One

| Written by Joshua Kupietzky

Air France will move all of its New York-JFK flights to the airport’s New Terminal One next year and open a more than 29,000-square-foot lounge, the largest in its international network. The two-level lounge will accommodate more than 400 guests and include dedicated spaces for La Première customers and Flying Blue Ultimate members, along with […]

Aircraft Interiors

Etihad Unveils New A330 Cabins With First Class Suites

| Written by Joshua Kupietzky

Etihad Airways has unveiled an all-new Airbus A330 cabin with four First Class suites as the airline expands its premium products across more aircraft and shorter routes. The first of 15 A330s will enter service in September 2027 with new First, Business and Economy cabins, while Etihad plans to increase the number of First Class […]

Thought Leadership & Brand

A Rose, Two Glasses of Pinot Noir and the Future of AI: Virgin Voyages’ Nicole Huang Reframed Hospitality at FTE Global 2026

September 14, 2026 | Written by APEX Staff

At APEX’s Future Travel Experience Global 2026, Virgin Voyages SVP Fleet Experience Nicole Huang challenged airline and airport leaders to judge artificial intelligence by a different standard: not how much it automated, but how well it helped people listen, understand, and act. Her argument came alive through three small gestures: a rose, two glasses of […]

Thought Leadership & Brand

FTE Global 2026: oneworld CEO Pushes to Close the Gaps Across 15 Member Airlines

September 11, 2026 | Written by Joshua Kupietzky

During Thursday’s closing keynote at FTE Global, oneworld Alliance CEO Ole Orvér outlined how the alliance wants to make travel more consistent across its 15 member airlines by improving technology, aligning policies, and fixing the basics customers expect. Speaking with Dallas Morning News aviation reporter Jordan Parker, Orvér said the biggest challenge comes from connecting […]

Thought Leadership & Brand

FTE Global 2026: American Airlines Aims to Reclaim U.S. Premium Leadership as it Expands Lounges and Connects the Passenger Journey

| Written by Joshua Kupietzky

During Thursday’s closing keynote at FTE Global, American Airlines Senior Vice President and Chief Customer Officer Heather Garboden outlined an accelerated investment plan that she expects will bring nearly one new, renovated, or expanded lounge experience to the airline’s network per month on average over the next two to three years. Speaking with Dallas Morning […]

Airport Experience, Thought Leadership & Brand

FTE Global 2026: Air Canada Uses AI to Anticipate Passenger Needs and Improve Recovery

| Written by Joshua Kupietzky

During an opening keynote at FTE Global 2026, Air Canada Vice President of Customer Experience and Service Operations Tom Stevens outlined how the airline uses AI, detailed information, and new technology to make the passenger journey more proactive and personal. TV host Savannah Louie spoke with Stevens about disruption recovery, frontline empowerment, baggage, accessibility, and […]

Airport Experience, Thought Leadership & Brand

FTE Global 2026: How Airline and Airport Leaders Are Using AI, Data and Smarter Infrastructure to Shape the Future of Aviation

| Written by Joshua Kupietzky

At FTE Global 2026, the strategies airlines and airports use to prepare for the future took center stage during a panel moderated by APEX Future Travel Experience Group CEO Dr. Joe Leader. The session brought together four industry leaders with different perspectives: Alaska Airlines Director of Innovation Bernadette Berger, Munich Airport (MUC) Managing Director and […]

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