The Finalists For the 2020 APEX/IFSA Awards Have Been Announced
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American Airlines leads the pack with four nominations, followed by Qatar Airways with three nominations.
The finalists of the inaugural APEX/IFSA Awards are listed below, spread across eight categories, plus an additional APEX / Crystal Cabin Award category. The winners will be revealed during a ceremony at APEX EXPO on Monday, September 9, along with the Passenger Choice Award winners, Official Airline Ratings„¢ results and Newcomer of the Year. The 2019 APEX Award winners were announced during APEX EXPO in Boston last year.
Register for APEX EXPO to attend this year’s award ceremony
APEX Best Inflight Connectivity Innovation
For airlines and/or their vendor partners who have created a new in-flight innovation including interactive connectivity onboard, unique Wi-Fi features/offerings, etc.
IFPL – New Bluetooth Audio Jack
JetBlue – Fly-Fi
Latécoère & Air France – LiFi Power
VT Miltope – Securing Wireless Cabin Networks for the Future
APEX Best Inflight Entertainment Innovation
For airlines and/or their vendor partners who have created a new in-flight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.
American Airlines – Calm on American Airlines
American Airlines & Viasat – Access Apple Music for Free In-Flight
IdeaNova Technologies – Inplay IFE Portal
APEX Best Lounge Innovation
For achievement in creating a new lounge innovation, idea or offering.
Fiji Airways – Fully Qualified Nannies at Fiji Airways Premier Lounge
Immfly – Immfly Lounge 360
Qatar Airways – QR First Class Airline Lounge
APEX Best Marketing Innovation
For achievement in creating a new marketing campaign or idea.
Qatar Airways – #FIFAFanMatch
SriLankan Airlines – Spirit of SriLankan Airlines & the Magic of Vesak
Virgin Australia – VA Brings a Galaxy Far, Far Away Closer to Guests
APEX / IFSA Best Cabin Innovation
For outstanding achievement in creating a thoughtful new cabin environment, including galleys, lavatories, and means to increase efficiency for crew.
Astronics – Intelligent Bin Solution/Smart Aircraft System
Lufthansa Technik AG – PSU UBS Power System
Qatar Airways – Next Generation Cabin Experience
APEX / IFSA Best Product or Service
For innovations in passenger comfort, including seats, design, lighting, temperature control, air quality and more.
Air New Zealand – Skycouch Improvements
Malton Inflight – BioD & Malton ReMake
Sola Airline Cutlery – Stainless Steel Cutlery Solution for Ban on Plastics
IFSA Best Onboard Amenity
For an amenity kit that provides an enhanced onboard passenger experience.
Clip Limited – JetBlue Mint Kits
Oman Air – Premium Amenity Kit and Loungewear
Wessco International – American Airlines First-Class Amenity Kit
IFSA Best Inflight Food or Beverage
For a food or beverage product that appeals to passengers’ tase and enhance the onboard experience. The product can be an economy class complimentary or buy on board.
American Airlines – Zoës Kitchen Partnership
Emirates – Onboard Seasonal Promotion Plan
Thai Airways International Public – Best In-Flight Food
APEX / Crystal Cabin Award – Best Customer Journey Experience
For products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in flight and post-trip) across airline travel categories.
Airbus – Airbus Connected Experience
Diehl Aviation – Voice-Controlled Lavatory
Latécoère & Air France in cooperation with Ubisoft – LiFi Power