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APEX TECH Update: IFE Accessibility for Sensory-Impaired Passengers
November 19, 2014  | Written by Howard Slutsken
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Michael Childers, Technology Committee Chair & Board member, APEX Michael Childers, APEX Technical Committee Chair and Board Member led the first session on day two of the APEX TECH conference in Newport Beach. In the first of two morning panels to discuss Technologies for Disabled Passengers, Childers was joined by Geoff Freed, director of Technical […]

APEX TECH: Taking the B2B Conversation to Twitter
 | Written by Jessica Sammut
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Jessica Sammut, community manager, APEX Media and Ada Juristovski, program lead, 1:1 coaching at Hootsuite gave APEX TECH attendees a social rundown today on how they can take their B2B conversation to Twitter. This interactive session explored some of the misconceptions surrounding social media and introduced tools that can help members engage with colleagues and clients effectively on Twitter.  The presentation […]

Boredom campaign keeps customers entertained
 | Written by Jenn Wint
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There’s nothing funny about being bored, especially being bored and on an airplane. So when Delta Air Lines launched their #Unbored campaign with the “Cloudgazer” game, marketing it as “the world’s most boring game,” customers saw the humor. The game invites players to explore a generic cloudy sky, similar to the view from an airplane window. […]

APEX TECH: The Changing Face of Onboard Payment Solutions
 | Written by Jessica Sammut
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Two sessions focused on on-board payment solutions and technologies at the APEX TECH Conference in New Port Beach: “The Future of Airline Onboard Retail Solutions” and “Onboard Payment Technologies.”  Jon Hall, group operations director of Belgravium Technologies, an on-board POS solution provider, highlighted the importance of travel shopping within the passenger experience and how airlines can optimize their in-flight sales […]

min 2014 Editorial & Design Awards: Most Improved Publication
 | Written by APEX Staff
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The 2014 min Editorial & Design Awards, recognizing “excellence in content and design among consumer, business-to-business and specialized information media brands,” took place today at the Grand Hyatt in New York City with a celebratory awards breakfast attended by many of the print and digital industry’s most esteemed media organizations. The Airline Passenger Experience Magazine (APEX Experience) was short-listed within the […]

min 2014 Editorial & Design Awards: Most Improved Publication
 | Written by APEX Staff
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The 2014 min Editorial & Design Awards, recognizing “excellence in content and design among consumer, business-to-business and specialized information media brands,” took place today at the Grand Hyatt in New York City with a celebratory awards breakfast attended by many of the print and digital industry’s most esteemed media organizations. The Airline Passenger Experience Magazine (APEX Experience) was short-listed within the […]

APEX TECH: What’s Next for ACARS?
November 18, 2014  | Written by Howard Slutsken
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David Coiley, vice-president, Aviation, Inmarsat Today, at the APEX TECH Conference, David Coiley, Vice President, Aviation, Inmarsat, talked about new connectivity technologies that will provide enhanced “safety-of-flight” for airlines. Current safety system connectivity is primarily based on the decades-old Aircraft Communication Addressing and Reporting System (ACARS). Coiley describes ACARS as an “archaic, character-oriented messaging set, […]

APEX TECH: Snapshot of the Wireless IFE Landscape
 | Written by Howard Slutsken
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The APEX TECH conference in Newport Beach kicked off this morning with an overview of the current state of wireless IFE, presented by Patrick Préfontaine, vice-president of Strategic Partnerships at  Global Eagle Entertainment. In his keynote address, Préfontaine says that although wireless IFE is a relatively young technology, airline interest and installations are being driven […]

Best Airport Dining
 | Written by Jason Kessler
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ink.sack, LAX The hottest new dining destination in the world is… the airport? With celebrity chefs, local favorites and even Michelin stars, airports across the world are offering a dining experience that puts ordinary terrestrial dining to shame. Here are six of our favorite airport restaurants around the world. 1. Restaurant: AeroNuovo Airport: JFK/New York (USA) […]