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The Hands-Off Passenger Journey
December 2, 2020  | Written by Marisa Garcia
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As airlines and airports work to ensure customer and employee safety amidst the coronavirus pandemic, they’re finding new ways to stay connected to customers by removing the touch from touchpoints. This article originally appeared in the Expo Daily Experience: Preview. Read the full issue and register for FTE APEX Virtual Expo. Apps Get it Right From […]

Contemporary Retrofit: Boeing Digital Direct Marks Company’s Entry into Wireless IFE Space
 | Written by Justin Mulfati
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Boeing is adding something new to its suite of aircraft modification solutions: A wireless IFE and digital services platform with plenty of tricks up its sleeve. This article originally appeared in the Expo Daily Experience: Preview. Read the full issue and register for FTE APEX Virtual Expo. Boeing’s maintenance and engineering staff are adept at carrying out interiors […]

Leading Insight: Exclusive Video Interviews With FTE APEX Virtual Expo Exhibitors
December 1, 2020  | Written by Maryann Simson
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In advance of FTE APEX Virtual Expo, leaders from six of the event’s sponsors/exhibitors sat down with APEX Media for a series of video interviews to discuss the future of air travel and the industry in the wake of COVID-19. Here’s what they had to say in a nutshell.  We’re Getting Engaged!  Engagement and ancillary are one thing, says Thierry Carmes, COO of Display Interactive, an in-flight e-commerce platform. “But there is another key […]

APEX in Profile: Sereen Teoh
November 30, 2020  | Written by Valerie Silva
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Sereen TeohChief Financial OfficerAirAsia BIG Loyalty, owned by Biglife Sdn Bhd Sereen was born and raised in a small fishing village in Penang, Malaysia, where she dreamed of becoming an accountant. She achieved that dream, and now, as CFO of AirAsia BIG Loyalty, brings with her more than 20 years of extensive experience from startups […]

West Entertainment Partners With Qloo for Jetset AI In-Flight Entertainment
 | Written by Justin Mulfati
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West Entertainment’s partnership with Qloo, the AI platform that knows what’s hot and what’s not, offers airlines the chance to personalize their content offerings based on a robust algorithm. Content service provider West Entertainment dubbed its new offering, Jetset AI, “the future of in-flight entertainment,” a statement that should not be dismissed as hyperbole. Thanks […]

Flights Home: Airlines Bring Entertainment to Customers On the Ground
November 25, 2020  | Written by Tomas Romero
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Airlines have wanted to extend their footprint beyond the cabin for years; the pandemic may finally make it happen. With many travelers electing to stay home due to the pandemic, a number of forward-thinking airlines are bringing the in-flight experience to them. Literally. In September, Cathay Pacific’s catering division began delivering in-flight meals to residents […]

FTE APEX Virtual Expo Daily Experience 2020
 | Written by Kristina Velan
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Day Two: December 9, 2020 Click the Fullscreen icon in the bottom right corner to enlarge, or read on Issuu. Day One: December 8, 2020 Click the Fullscreen icon in the bottom right corner to enlarge, or read on Issuu. Preview Issue: December 1, 2020 Click the Fullscreen icon in the bottom right corner to […]

[VIDEO] easyJet’s COVID-19 Response; Return of the 737 MAX
November 20, 2020  | Written by Stephanie Taylor
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This episode of the APEX Weekly Wrap features an excerpt from an interview with easyJet’s chief commercial and customer officer, Robert Carey, which was recorded during Inmarsat’s recent FlightPlan event. It sees Carey discuss easyJet’s response to the COVID-19 pandemic, in which they did things “faster than they ever thought [they] could do before;” the […]