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 >  News Articles
News Articles

Fighting the FAA’s Unnecessary Attack on Improved Air Travel Options
June 21, 2024  | Written by Joe Leader
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The Airline Passenger Experience Association (APEX), as its name states, consistently stands for the advancement of passenger experience and advocates for diverse and innovative travel solutions. On June 17, 2024, the Federal Aviation Administration (FAA) proposed amendments to public charter flight safety regulations. It claims this will align safety standards for public charter flights with those […]

SAS Inaugurates Atlanta–Copenhagen Route, Embracing its Future with SkyTeam Alliance
June 18, 2024  | Written by APEX Staff
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On June 17, Scandinavian Airlines (SAS) celebrated a significant milestone with the inauguration of its first-ever direct flight from Copenhagen to Atlanta, the busiest airport in the world with over 100 million annual passengers. The event at Hartsfield-Jackson Atlanta International Airport marked a new chapter for SAS, reflecting its strategic expansion and the airline’s upcoming […]

FTE EMEA 2024: flyadeal CEO Steven Greenway Outlines Vision for Saudi Arabia’s Aviation Future
June 14, 2024  | Written by Joe Leader
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In a captivating session at FTE EMEA 2024 in Dublin, APEX Group CEO Dr. Joe Leader hosted an insightful discussion with flyadeal’s CEO Steven Greenway. Titled “Future Travel Experience and Customer-Centric Innovation,” it highlighted the rapid growth and technological advancements in Saudi Arabia’s aviation industry, driven by Greenway’s visionary leadership. Greenway Unveils WhatsApp-Based Intelligent Booking […]

FTE EMEA 2024: Panel Highlights Innovative Airline Passenger Recovery Solutions
June 13, 2024  | Written by Joe Leader
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Industry leaders gathered at the 2024 Future Travel Experience (FTE) EMEA event in Dublin this week to discuss the latest advancements in passenger support technologies during a panel session titled “New Approaches to Better Serving, and Supporting Passengers, When They Need Us Most.” Moderated by APEX Group CEO Dr. Joe Leader, the session featured insights […]

“Best Customer Journey Experience” Crystal Cabin Award to be Presented at APEX Global EXPO
June 12, 2024  | Written by Stephanie Taylor
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Online submissions for a special category of the Crystal Cabin Awards, “Best Customer Journey Experience,” are open from today until July 10. The award, which aims to provide inspiring examples of how new service-oriented products can be developed to offer a personalized passenger experience, will be announced during the 2024 APEX Global EXPO from October […]

How Airlines’ Personalized Advertisements Help to Elevate the Passenger Experience
June 11, 2024  | Written by Joe Leader
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In the evolving landscape of air travel, personalized advertisements stand as a beacon of innovation, promising to enhance the passenger experience significantly. The days of generic airline credit card ads and frequent flyer program promotions, often irrelevant to passengers who already possess these cards or memberships, are nearing an end. Instead, airlines now leverage advanced […]

Anuvu to Provide IFE for Three New Airline Clients
 | Written by Stephanie Taylor
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Anuvu has announced new contracts with Alaska Airlines, Ethiopian Airlines and TUI Airways that will see the content service provider (CSP) curating in-flight entertainment (IFE) content across a total of around 450 new aircraft as a result.  Last month, Anuvu began providing all Ethiopian Airlines aircraft equipped with IFE – 39 wide-bodies with AVOD and […]