APEX Shares Airline Best Practices Regarding COVID-19

Airlines around the world are expending incredible time and energy to address concerns surrounding COVID-19. We are aware of many of these steps and wanted to share the most common sense actions with all our airline members. While you may have already deployed or considered these actions, we hope this list from APEX may offer […]

Switchfly Makes a Case for Miles-Plus-Cash Loyalty Programs

Instead of lowering the number of miles required to redeem flights, airlines can get creative with flexible loyalty redemption options to encourage traveler engagement, while still driving incremental revenue, according to Switchfly. Airlines have decreased the total number of miles needed to book a rewards flight by 17% over the last five years, thus making […]

[PHOTOS] Economy Skynest: Air NZ Hatches Bunk Bed Prototype

While travelers will have to wait until late 2021 to find out whether they will be able to nest in Air New Zealand’s latest economy-class sleep solution, the airline is confident that Economy Skynest will significantly improve long-haul travel. But this isn’t the Auckland-based carrier’s first economy-class bed product – its Economy Skycouch has been in service […]

Boom Supersonic Commits to Carbon-Neutral Aircraft Program

Boom Supersonic’s recently announced sustainability initiatives are ambitious and innovative, befitting a company with the lofty ambition of reintroducing supersonic commercial air travel. The world has not seen supersonic transport since British Airways operated its final commercial Concorde flight from New York to London in October 2003. But with companies like Boom looking to make […]

Contentino Launches In-Flight Entertainment Market Insight Service

Contentino Media has launched an in-flight entertainment market insight service (MIS), after airlines and content service providers (CSPs) expressed interest at APEX EXPO. The service helps IFE decision-makers identify trends, which is becoming increasingly important as the amount of content available multiplies. With more than 25,000 TV shows, 3,500 movies, hours of music videos, animated […]

Good Call: FlightHub and JustFly Automate Coronavirus Refund Requests

Booking websites automate much of the travel planning process – some are even able to predict price fluctuations or respond to personal travel preferences. But even the most advanced digital booking services couldn’t predict the coronavirus outbreak. Two sister websites reacted quickly to create an automated system that allows for 8o% of flight refund requests […]

[PHOTOS] Crystal Cabin Award 2020 Finalists Announced

A total of 24 innovations have been selected from over 100 entries as finalists for the 14th annual Crystal Cabin Award. There are three finalists in each of eight categories, listed below. The winners will be announced at a ceremony at the Hamburg Chamber of Commerce on March 31, during Aircraft Interiors Expo. [PHOTOS] Crystal Cabin Award […]

Schott Reveals Touch-Controlled Reading Light

At the 2020 Aircraft Interiors Expo in Hamburg, Schott will showcase its new Jade Reading Light, which was designed by PriestmanGoode. The product claims to mark two firsts for aircraft reading lights – it is made of glass and controlled by touch. Thanks to modern sensor technology, Schott’s new Jade Reading Light allows passengers to […]