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Boeing 2019 ecoDemonstrator Program to Test Smart Cabin Features
November 21, 2019  | Written by Jordan Yerman
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Galleys, seats and lavatories will get smarter as they’re tested aboard Boeing’s ecoDemonstrator test-bed aircraft. Boeing has partnered with Diehl Aviation, KID-Systeme, Etihad Engineering, Collins Aerospace, Bühler Motor, Jeppesen, Zodiac Aerospace, Embraer, Honeywell, and more for its 2019 ecoDemonstrator program, an accelerator that tests promising technologies in a Boeing 777 test-bed aircraft. Smart cabin features, […]

Qantas Rejects Airbus and Boeing Project Sunrise Proposals
 | Written by Emma Kelly
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Qantas revealed its decision regarding Airbus and Boeing’s offers during an investor presentation that followed the second of three Project Sunrise research flights. Qantas has rejected Airbus and Boeing’s “best and final offers” for the airline’s Project Sunrise, which is looking at launching direct ultra long-haul services from Sydney and Melbourne to New York and London […]

APEX Experience Magazine | Issue 9.5 | December 2019 – January 2020
November 20, 2019  | Written by Justin Mulfati
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In this issue, we zoom in on different aspects shaping the passenger experience: an airline’s trademark seating product, the algorithms determining how content is presented to viewers, the business strategies being adopted by IFE hardware suppliers and the biology seeping into aircraft engineering and design.   FEATURES A Living Matter As the air travel industry […]

HappyOrNot Helps Airports Face the Reality of Travelers’ Experiences
 | Written by Tomas Romero
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HappyOrNot’s kiosk allow travelers to provide real-time feedback on their experience at various touchpoints at more than 250 airports. Although crowded airport restrooms are probably the last place one expects to find state-of-the-art feedback kiosks with smiley face buttons on them, that’s just one of the many unusual places HappyOrNot’s Smiley Terminals are popping up […]

From All Angles: Industry Stakeholders Weigh In on Seatback IFE Camera
 | Written by Jordan Yerman
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The appearance of cameras in certain seatback IFE systems has passengers asking, “Are we under surveillance?” Cathay Pacific uses CCTV cameras in its lounges and airplane cabins to record passenger activity, in addition to logging data regarding the usage of in-flight entertainment (IFE) systems. All of this was revealed in an updated privacy policy, released this […]

APEX in Profile: Greg Caterer
 | Written by APEX Staff
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Greg Caterer Chief Operating Officer Neutral Digital Before joining Neutral Digital, a VR content creator focused on the travel sector, Greg was a strategy consultant in London. He founded a smart-relocation business in 2015 and also spent 18 months in the design industry working for an eco-friendly lighting startup. In his spare time, he can […]