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Gogo and SmartSky Networks Share 5G Plans
January 30, 2020  | Written by Howard Slutsken
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At the January 2020 edition of APEX TECH, in-flight connectivity providers Gogo and SmartSky Networks shared their excitement about the benefits of 5G technology. The raging speed of 5G cellular networks is just around the corner, with customers eagerly anticipating new smartphones with amazing capabilities. In-flight connectivity providers SmartSky Networks and Gogo are both leveraging […]

2020 Regional Passenger Choice Awards for the Americas Announced at APEX TECH
 | Written by Caroline Ku
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Winners of  the 2020 APEX Regional Passenger Choice Awards (PCAs) for North America and South America were announced at APEX TECH, which took place 29-30 January, at the Los Angles Airport Marriott. Additionally, airlines that had scored a 2020 four- or five-star Official Airline Rating (OAR), which were first announced at APEX EXPO in Los […]

China’s Largest Travel Agency Up Against Pressure From Google
January 29, 2020  | Written by Will Horton
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CTrip, China’s largest travel agency, rebranded as Trip last year so the simpler name would resonate with the international markets it wants to grow in. It is looking for more acquisitions, especially companies that will introduce new ways of thinking and boost management capability. Outside China, Google is the single company associated with potentially forcing […]

Korean Air Brings Farm Freshness to the Tray Table
January 28, 2020  | Written by Howard Slutsken
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A tour of Korean Air’s farm on Jeju Island reminds us that in-flight meals aren’t possible without the people who tend to the vegetables, chickens, cattle and water that appear on the tray table. Hyunho Kim smiles as he picks a perfectly formed, bright-red bell pepper from a vine that stretches 20 feet up toward […]

How the Rise in Carbon Consciousness Is Transforming the Air Travel Industry
 | Written by Valerie Silva
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Pledges to curb carbon have been made, investments in electrification are on the rise and viable alternative fuels are, at last, in the pipeline. But activists, scientists and even airline executives worry that efforts to decarbonize the commercial aviation industry remain at odds with some of its long-standing practices. Until 2019, “Greta” was the name […]

These Innovations Fight Germs in Flight
 | Written by Stephanie Taylor
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The 2020 Crystal Cabin Awards submissions that are trying to solve the problem of germs spreading in flight are timely in light of the recent coronavirus outbreak. Health scares are not good for an airline’s bottom line, nor for the passenger experience. The outbreak of the Coronavirus in Wuhan, the capital of China’s Hubei province, […]

10.1 February/March Issue
 | Written by Kristina Velan
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Whether growing fresh tomatoes from seedling to fruit or introducing self-driving wheelchairs at airports, airlines and their vendors are improving the passenger experience through automation, apps, audio entertainment and climate action. Also in this issue: China Eastern Airlines draws valuable intel from its data ecosystem, Royal Brunei Airlines’ tips for seeing Bandar Seri Begawan, Panasonic Avionics […]

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Rethinking How We Measure Seats, Using “Seat Space”
 | Written by Caroline Ku
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Every year, APEX/IFSA assembles a Board of Governors to identify key priorities for the association. In 2018, one of these was to explore new standards to more accurately measure seat space and comfort. During the unveiling of Spirit Airlines’ redesigned Big Front Seats at APEX EXPO last year, the airline’s president and CEO, Ted Christie, […]

The Holidaymaker: Who was Thomas Cook?
 | Written by Jasmin Legatos
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When British tour operator and airline Thomas Cook collapsed at the end of September, it signaled the end of an era in leisure travel, but the history of the brand with humble roots lives on. By the time family-owned Thomas Cook & Son was sold to Wagons-Lits in 1928, the British travel firm was already […]